
Pablo
Pablo
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- Pablo
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Comments
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Hello, As I see, the white strips on left and right appears only on tablet/mobile, please use this CSS code: @media only screen and (max-width: 767px){ .content_wrapper .section_wrapper{ padding-left:0px !important; padding-right:0px !impo…
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Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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As I see, only .webp are not downloaded. https://forum.muffingroup.com/betheme/uploads/052/00MGB7W0ODAY.png Please contact your hosting provider and ask him, if its not blocking this type of media. It looks like the source of the problem. thanks
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Can you attach an admin privileges to that account? It will be really helpful for us to investigate the source of problem. thanks
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Hello, Please turn on the Hide in the "Content top padidng" option. https://forum.muffingroup.com/betheme/uploads/354/XAM6T313EN60.png thanks
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Hello, Please be sure, that options in Addons & Plugins -> Addons are set like on the screenshot below: https://forum.muffingroup.com/betheme/uploads/439/L7V3HHCWX83E.png thanks
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Upload it here, it will be visible for 14 days only. https://transfer.sh/ Sorry, but I will not risk paying +15 pounds (even if product is set to be priced as 0.01), it's all looking like It's connected and working properly. Thanks
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Hello, The link you sent is not correct, can you send it once more, but one which is not directing to 404. thanks
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Hello, We did never add the search or dropdown functionality into the Slider, so we are not sure if its possible. In this case you should contact RevSlider support. thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
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Glad to hear that you do not have problems now. I just added I added the ratings, reviews and description. https://wärmewunder.de/product/etiam-sit-amet?mfn-template-id=213 thanks
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Sure, use this CSS code: @media(max-width:480px){ .helper .title{ padding-bottom:20px; } } Thanks
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Hello Katharina, It depends where the documentation tells to add it, but surely, it should be pasted in one of the fields of hooks. You can find it in the Theme Options -> General -> Hooks. thanks
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We found the problem and its fixed on your theme. Also, it will be included in the update of the theme. Thanks
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I tested it on firefox and it works fine, the mega menu works on regular and sticky menu without any issue. On which browser and OS did you test it? Also what are the steps to reproduce it? Thanks
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You did not add the "Short description" item into your template. I've already done it for you. https://forum.muffingroup.com/betheme/uploads/537/3AMQI3XMQGDN.png thanks
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Hello, Are you using the latest version of BeTheme? Also did you try to check if the same happens when all of the plugins are disaabled? thanks
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You are using the Header Builder which is replacing all functionalities from old, prebuilt headers from theme options. To make the Header Magazine work, you would have to remove the header template first. thanks
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1) Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ 2) Please, check this video tutorial below, …
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Can you record any video? Because it works correctly for me, the Apple Pay button displays and on click, there is a popup from OS to pay for it - which looks like proper behave, like on any website with that payment method. Thanks
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Please edit the page using Muffin Builder (use regular Edit link in pages), then you will be able to hide your subheader, see screen: https://forum.muffingroup.com/betheme/uploads/945/35LKVIUB85CF.png thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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If it's in the database, then all what we can suggest is to restore the database from early stage or just to reset and start from the scratch - unfortunately. thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
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Hello Eric, Don't you have any backup? If no, the best way will be to reset the record from database, all of the settings are stored in the database. If you are not familiar with searching in database, then the only way will be reset of wp. Also, yo…
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Hello, Sorry, but link you sent is not working. Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please m…
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Please go to the Theme Options -> Header & Subheader -> Header and scroll to the very bottom, there you will be able to change the background style of the sticky header. https://forum.muffingroup.com/betheme/uploads/132/BSWUFA127VAN.png t…
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Can you show me a screenshot of that? I'm not 100% sure what element do you mean. thanks
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Were you using the WPBakery for these sites only? The code of that plugin could change a lot, we did not change anything but as I know, it was named "Visual Composer" then and he was very different than now. 1) The font on mobile only cann…