Pablo
Pablo
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- Pablo
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We'll check that, thanks for debugging it - it's really helpful for us. Thanks
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We had to write to the author of the plugin, we are waiting for the response. Then we'll continue to solve that problem after response, because this one is cannot be solved only by customizations of our theme thanks
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Hello, To make the best results on both devices, you should make your logo in two versions, 50px of height and 25px of height. Then, just upload the bigger logo on Theme Options -> General -> Logo, and then smaller one in Theme Options -> R…
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You can restore all of the options to default in the Theme Options -> Backup & Reset https://forum.muffingroup.com/betheme/uploads/361/Z0HZKZ12D7KI.png thanks
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Hello, Just deregister the license from Bluehost and activate it on Siteground, that's it. If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has …
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Well, changes made in Child Theme are not related to us, we are not sure what could be changed there. You have to contact your web developer and ask him about customizing it to the latest version. thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello Yan, To get the latest pre-built websites, you have to update the theme, not plugins ? After updating the theme, it will be displayed on the list with pre-built websites. thanks
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After updating the theme from that old version, you should resave the theme options and all of the pages. The issues should disappear, if something will be wrong again, just tell me, we'll find the way to fix that. thanks
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Please head to the link we provided below, where you will find all of the information on how you can update the theme successfully. https://support.muffingroup.com/faq/how-to-update-betheme/ Thanks
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Sorry, I forgot that from some time you do not need the thumbnail regeneration after change of woocommerce image sizes, you just need to provide the size in wordpress customizer tool, and thats all. thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. If steps above won't help you, please send us a link to your website. Thanks
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Sorry, it's still hard to understand it to me. Do you want to display less categories to make navigation easier? Can you clarify better? Thanks
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Hello, All of the colors of the menu item using Header Builder are available to change in style tab. https://forum.muffingroup.com/betheme/uploads/040/VHQRVNGFSQOB.png thanks
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1) Your content is not getting saved because of your not enought php max input vars value, please contact your hosting provider and ask him about increasing it to min. 5000, after that everything will work okay. 2) Please check this tutorial, it wil…
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Hello, You can generate the preview of your page using the option for BeBuilder. https://forum.muffingroup.com/betheme/uploads/366/R9XAL4TDF986.png thanks
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The icons are mixed, ones from our unique library, some of them are from font awesome. Please, use this CSS to align it, if it won't be aligned enough, please change the values provided there. .menu-item .far{margin-left:5px;} .menu-item .fab{margin…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. If it won't help you, please send me a link to your website. Thanks
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You mean the BeBuilder version by entering the category by the sidebar menu? https://forum.muffingroup.com/betheme/uploads/558/MAZRZ1HHAN03.png I'm not sure how to recreate that issue, can you help me with that? thanks
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As I see, it works correctly. The template is turned on and it works on main page of shop, also it works correctly on shop item from BeBuilder. thanks
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This is default behavior of the WooCommerce, it's a filter from them. If you want to display blank space there, please use this schema or https://forum.muffingroup.com/betheme/uploads/763/JPC678RDYOEI.png thanks
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No, this is for your regular sections, but you can use it for products page too - I didnt notice the link, sorry about that. I'm surprised, I through thats woocommerce page, but as I see it's built with BeBuilder. Please share with us your PHPINFO f…
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Don't you have any caching software on your server? If so, please disable all of the caching/minify softwares that you got on WP or hosting,, they are usually the source of the problem. thanks
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Isn't it what you wanted to achieve? Left align of menu items? https://forum.muffingroup.com/betheme/uploads/216/X143QBJLXU88.png thanks
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Well, we did not encounter this kind of issue in entire forum history, the problem is related to... section, not sure why, it has default settings, any customizations. But, after moving wraps to newly created section it started to work, please check…
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Did what you do, still no further results. https://transfer.sh/np1rAR/Screen%20Recording%202022-09-06%20at%2015.34.17.mov Is there any possibility to test it on other device? Thanks
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Well, if the problem is related to the plugin, then we are limited to help. Please, check if it works with all plugins disabled, just a little test. thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks