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Pablo

Pablo

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Pablo
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  • If you want to edit the theme files, then remember to use the Child Theme, it will prevent losing changes you made. But, surely you would have to change the header.php file, to add a class for HTML element like "no-scroll-overlay" when the…
  • The BeBuilder Blocks (Backend) works slower than BeBuilder (Visual), we know that - we are working to make it faster. For now, we do not have any solution to improve performance of that backend builder. Best Regards Muffin Group
  • Hello, All of the options which not require Custom CSS about sidebar are in Theme Options -> Sidebars, please decrease the width about some percents and check, if this suits you. https://forum.muffingroup.com/betheme/uploads/904/34U4KYMGW14D.png …
  • Hello, You will have to use the Custom CSS code almost for all of the elements, do you need help with it? thanks
  • Hello, Your page has the under construction mode enabled, can you disable it? thanks
  • Hello, Please contact your hosting proivder and ask him about increasing your "PHP MAX INPUT VARS" value to min. 5000. After that, everything will be okay. thanks
  • Hello, Please paste the CSS code into Theme Options -> Custom CSS & JS -> CSS body.single-post #Content { padding-top:50px !important; } thanks
  • Hello, Did you follow all of the steps like mentioned in the video from support center? https://support.muffingroup.com/video-tutorials/footer-builder/ Also, please disable all of the plugins, clear the cache and check, if the issue still exists. th…
  • Hello, Which sidebar do you have in mind? The menu? (Level 13, 2 Elizabeth St....) Its in the Theme Options -> Header & Subheader -> Extras https://forum.muffingroup.com/betheme/uploads/179/TLHRKRA6HIH7.png thanks
  • Hello, You have other section for mobile and for tablet, please switch for the desktop type of builder and check, if you can change the lottie animation. https://forum.muffingroup.com/betheme/uploads/551/GRASDCJMVSSQ.png thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, To add the menu items on right side, you have to create other menu and assign it as a "Secondary Menu" https://forum.muffingroup.com/betheme/uploads/623/KOGZJC7TTMCD.png thanks
  • Hello, You can change that in the Content field while editing this file: https://forum.muffingroup.com/betheme/uploads/177/P56SBB1MYHW1.png thanks
  • Done, it's removed now :) Greetings
  • Hello, Can you disable all of the plugins (leave the WooCommerce plugin turned on only), clear the cache and check, if the issue still exists. thanks
  • Hello, We do not have the "Blog post template", but you can use the "Page template" instead, in the Templates tab below the BeTheme tab. https://forum.muffingroup.com/betheme/uploads/871/DKMWO9HCENBN.png Then, by using Import/Exp…
  • Hello, 1) Is there any error message from the browser's console? 2) Please disable all of the plugins, clear the cache of the browser and check, if the issue still exists. thanks
  • Sadly, this won't be possible because of the HTML structure of that item, it is inside the Wrapper of the page and it cannot catch the parent element which is the only place where we can use the CSS rule to lock the scrolling option for page. Best R…
  • Hello, I cannot recreate that issue, it's working fine for me. Please tell me, which OS and Browser do you use? Also, does it appear on all of the pages, or only on checkout/cart pages?
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
  • Hello, Do you want to make the posts be darker only, or whole page, can you describe it greater? thanks
  • Hello, There is something wrong while installing the pre-built website, its the source of the problem. Let me ask you few questions at the beginning. 1) Are you sure that you are using the latest version of the BeTheme, WP and all of the plugins? 2)…
  • 1) You can change the menu item line in the "Style -> Animation" tab https://forum.muffingroup.com/betheme/uploads/355/1UEZX7YCDOKM.png The active menu item can be changed in the "Style -> Menu", remember to switch the to t…
  • Hello, I tested the gradient option and it works correctly, as It should, I picked two colors and it fades linear, as it should. https://forum.muffingroup.com/betheme/uploads/813/T3ZESDR2MXW0.png You have to select both colors, there is no way to do…
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
  • Hello, The BeBuilder is not enabled to use in the Events Calendar template, we did not test it in that case so it's not prepared. The shortcodes of Be should work, but it can be missing some parts of colors because of wrong CSS path, but they should…
  • It will be fixed in the today's update of the theme ? Greetings
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • May I ask you for FTP Access and PHPMyAdmin access? - send it like the credentials before. We need to get deeper investigation because this is the first time that we see something like that. thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…