Pablo
Pablo
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- Pablo
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Comments
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Can you explain us greater what is your problem? We tested it and it works correctly. https://forum.muffingroup.com/betheme/uploads/591/5OOGP79CK3BC.png It searches the FAQ content correctly, check it on that page https://web22.wecker.de/?s=Wer+bi…
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Even of the search page the results of the blog are not visible, i think it has something in common with plugins. Please, turn off all of the plugins, also, in your case, remove the css code you made, refresh your cache, and check if the problem per…
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Hello, It's one of the pre-defined products layouts, or did you make it by your own using custom layouts? Thanks
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In this case, you have to create another Layout and attach it on that page. Please, check the video-tutorial about layouts: https://support.muffingroup.com/how-to/how-to-use-layouts/ thanks
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Please use this CSS code, it will remove whole blue box, this is the only way to remove that box, it has to be removed completely. #paypal-checkout-button-render{background: #f7f7f7 !important;} thanks
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Can you check out if the same happen, when only WPML plugin is enabled? - Also, please resave the page before testing it out. thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Hello, As I responsed you in other topic, I think it's has something in common with plugins. Please, turn off all of the plugins, also, in your case, remove the css code you made, refresh your cache, and check if the problem persists. Moreover if yo…
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You forgot to send the FTP access, can you resend it? Thanks
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I do not see that issue anymore, did you solve it? Please check if on the "Inicio - MfnTest" page. thanks
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I used the export code from your old page into my local enviroment, and it works perfectly fine - it's probably your server problems, you should contact the hosting provider and ask him about some logs, maybe it will give some light. Also, I cannot …
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Sorry, I was looking at the plugins which are listed as supported on the themeforest page, it's updated now. But, back to topic, the theme was tested by the hubspot and they did not point any issue with our theme. You should contact the hubspot sup…
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Hello, In this case you should contact the hosting provider and ask about some logs, it will give some light for that problem. But, if you want workaround, just insert the theme using the FTP :) thanks
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I think there is a problem with some caching on your server, because if it would be the problem on our side, then a lot of topics like that would appear on the support forum or on private messages. Please, contact your hosting provider about it, ask…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please be sure, that wordpress and site url are the same, as mentioned in this topic: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ This is the most common solution to the problem. thanks
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Hello, Please be sure, that wordpress and site url are the same, as mentioned in this topic: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ This is the most common solution to the problem. thanks
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Hello, The cURL 35 issue is related to wrong handshake, usuaally due to problem with SSL certificate. This is not a theme issue at all, its due configuration of your sever and you should contact your hosting provider to solve that. But, before doin…
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Hello, The slider delay can be caused by few things: 1) Wrong timing in timeline of Revolution Slider, maybe it's set to wait some time til the display. 2) The image/video weights a lot, whole content has to be downloaded and the revolution slider i…
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Hello, That because you are using the Parent Theme, which replaces all of the theme files while updating, if you want to prevent that, please use the Child Theme instead, pleaase check that topic on our support center, it will help you to understand…
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Hello, I tested it on the latest version of the betheme and it works, it's and single product template, right? Please, turn off all of the plugins (leave woocommerce enabled only), refresh your cache, and check if the problem persists. Moreover if y…
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Hello, Your header is set to "Transparent" which means that it does not have any height applied, so all of the content goes "behind" it. The recommended way to change that behave, is to change the heaaer type (Theme Options ->…
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Please paste that CSS code into Theme Options -> Custom CSS & JS -> CSS #Action_bar .contact_details i { display: none !important; } thanks
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The administrator role is recommended, all of the options are available for me which is really helpful. Thanks
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Hello, Your "Max Input Vars" value is too low, right now it's set to 1000, when recommended requirement for any theme is 5000. Please, contact your hosting provider and ask him about increasing it to recommended value, after that, your con…
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Please use this CSS code to hide submenu and the icon to open the menu: @media (max-width:768px){ .menu-toggle{display: none !important;} .sub-menu{display: none !important;} } thanks
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Hello, Can you disable the under construction mode? I cannot reach your website now. thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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This white block is your header, it's set to 150px and its global for whole page, also you cannot set the background video for header. To decrease your header size, please go to the Theme Options -> Header & Subheader -> Header https://for…