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Pablo

Pablo

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Pablo
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  • We cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 The Header Builder V2 is under construction, it…
  • Well, in this case you can redownload the whole pre-built website by scratch or download one of the pre-built sections, you'll surely find the one which is similar. Check the video tutorial: https://support.muffingroup.com/video-tutorials/how-to-imp…
  • Use the color as you wish, this CSS code is changing every row, use it in the Custom CSS field of editing page (Page Options) https://forum.muffingroup.com/betheme/uploads/186/A6N16KGO4XQS.png #tab table tr td:nth-child(1){background: red !important…
    in bad view Comment by Pablo May 2022
  • Can you reinstall the BeTheme completely? Just download the theme package from themeforest, remove the betheme from themes directory and insert the one from themeforest. It looks like the theme files you have on your wordpress are issued. Thanks
  • We found the problem, it's related to the first section, when one of the headers are turned on. The workaround is to add other section above or navigate using the right mouse button (context menu) - it will be fixed in the next update. thanks
  • Yes, of course - but it will be not that easy - first of all, you have to add unique class or id for each element in settings of these items (to catch them with css and attach other image for each hover box). Then, just apply this CSS code, this is …
  • I tested it and it works, take a look. How it look without my code and padding vertical. https://forum.muffingroup.com/betheme/uploads/744/VWFFGCMQVBY9.png I added code for both sections: https://forum.muffingroup.com/betheme/uploads/890/VEFR3NCBCZC…
  • Decrease it to 0px 0 0px and test once more. As I see, it's the same for all posts. https://forum.muffingroup.com/betheme/uploads/084/EWW3RK31R5HL.png thanks
  • Still, after removing that CSS code you made its decreasing it. Before: https://forum.muffingroup.com/betheme/uploads/064/U8NHCS015FUI.png After: https://forum.muffingroup.com/betheme/uploads/530/XKP5RNX87N3Y.png Thanks
  • I tested it on several devices and everything looks fine, can you clear the cache of your browser? https://forum.muffingroup.com/betheme/uploads/650/4ZX811QW9XS6.png https://forum.muffingroup.com/betheme/uploads/195/3SVYC1F3FZA2.png Thanks
  • Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we suppor…
  • Hello, Please, be sure that your settings of wordpress are set correctly, as written on this article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ thanks
  • Hello Giuliano, Do you use the "Blog" item using BeBuilder or you set the main blog page in the Settings -> Reading? Thanks
    in posts ordered Comment by Pablo May 2022
  • These options can be changed only by the hosting provider, ask them about increasing master value of these options. Timeout must be 180s or higher Input Vars must be 5000 or higher Thanks
  • If you have any access to the not-updated version of website, please open your website in Firefox HTML mode (CTRL+U) and fix the HTML errors you got. If they will be fixed, the whole html code will be correct, then move the page to the updated one. …
  • Sorry, but it looks like your modifications broke the HTML of the page, there is several of them in the source code of that page. Check them by yourself, please open your website in Firefox HTML mode (CTRL+U) and check the HTML errors you got. Plea…
  • I've added the CSS code in Theme Options to solve that problem because it's hardcoded in the CSS code of WPBakery. To use that CSS which will remove horizontal padding, please attach a CSS Class to "Row" element https://forum.muffingroup.c…
  • Hello, What do you mean by "all positons"? Can you explain me it greater? There is no universal, best image size - there is a lot of possibilities that you can make with BeBuilder and different layouts will require other resolution of ima…
    in image sizes Comment by Pablo May 2022
  • Where did you get that section from? I mean, the original one. If there is some pre-built section which includes the HTML issue we'll surely fix it and it won't happen again. The clone option is not a fault here, because it simply copy&paste act…
  • Yes, and this is how it should work if you set the links there, it's replacing default social icons with links. Remove the menu which is using that "Social Menu Bottom", then go to the Theme Options -> Footer and check the Copyright &am…
  • Hello, We do not support the "Woocommerce Product Images Tool", and we do not know how it works. If you want to have a gallery with slider, please use the "Product Gallery" feature, which is accessible while editing the page http…
  • Hello, Can you disable the under construction mode for investigation time? I cannot enter your page right now. thanks
    in Sop Comment by Pablo May 2022
  • Hello, You can use the Revisions to redo the change you made, check the tutorial of support center: https://support.muffingroup.com/video-tutorials/muffin-builder-revisions-backups/ thanks
  • You have to create a menu in Appearance -> Menus and asign it as "Social Menu Bottom" https://forum.muffingroup.com/betheme/uploads/092/FB6T6BK3XPR7.png thanks
  • Hello, It's a subheader padding, please decrease it in the Theme Options -> Header & Subheader -> Subheader https://forum.muffingroup.com/betheme/uploads/807/3JZZ608UFP3V.png thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • It will be available today, all changes will be visible in changelog page: https://support.muffingroup.com/changelog/ thanks
  • Please do what documentation says only, please do not change anything in the wp-config.php file. Does that solution work for you? If no, we'll take further steps to solve that problem. thanks
  • 1) Yes, the Featured Image will not display there, it's normal behave - this image have to be inserted using the BeBuilder with "move up" option used. 2) Please check our video-tutorial about creating sidebars in BeTheme https://support.mu…
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Also, I cannot enter thaat phpinfo, can you refresh that link? Its pointing to 40…