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Pablo

Pablo

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Pablo
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  • Hello, Your "max input vars" value is too low, its set to 1000 and should me minimum 5000. https://forum.muffingroup.com/betheme/uploads/312/0LQ0FB2RKQEQ.png Please, contact your hosting provider and ask him, about increasing it to min. 50…
    in Update problem Comment by Pablo May 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
  • Hello, 1) Sadly, it won't be possible right now, it's hardcoded in the theme code and require the theme code modifications. Because of the style and html inherited from header, which is Creative. 2) You can do that in Theme Options -> Action Bar …
  • Glad to hear that you solved it out :) Also can you tell me, how do you transfer that page? Are you using some plugin or by the hand? We strongly suggest to use the duplicator plugin, it always work fine and it does not make any problems during that…
  • Hello, We do not have this kind of menu feature yet, but you can do it, just by adding it as next menu item in Appearance -> Menus. Insert in the menu label, html code of icon you want to use: https://forum.muffingroup.com/betheme/uploads/263/SPQ…
  • Hello, Sadly, we do not have this option in our theme. But, what you can do, is attach one category for all of the products you want to display, and select ONLY that category to display. Its kinda workaround ? thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, Please, turn off all of the plugins (leave slider revolution enabled only), refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
  • The menu on the website you sent, changes to hamburger menu on the stage, when your menu is still 'desktop' menu. Also, this menu is made on flexbox technology (it's a new css rule, display:flex), but our theme is not prepared (we still use display:…
  • Hello, It will not be possible with the theme options at all, you can only use the Custom CSS code to do that @media (max-width:768px)  #logo{height:200px !important;}  html body .logo-mobile{ max-height: 200px !important; } } thanks
  • Yes, the new header builder will have the custom fonts support. Also, this font will be available to use in next theme update, we already made a fix in next package ? Thanks
    in custom header Comment by Pablo May 2022
  • Then, if you do do not want to use dropdown, the only way to 'decrease' it, is by decreasing font size in Theme Options -> Font -> Size & Style https://forum.muffingroup.com/betheme/uploads/867/M8WR8BKPBEL5.png Otherwise, if you do not wan…
    in Action button Comment by Pablo May 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
  • On which page do you want to change? On the main shop page? Home page? Or on all of them? thanks
  • Well, it didn't change through the years. https://forum.muffingroup.com/betheme/uploads/475/1WLY8UREBXLU.png Well, in that case we have to for each portfolio find the 'id' from 'body' tag, then create a css for replacing the 'background-image' prop…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Please make sure that the page is not under maintenance be…
  • Hi, Purchase codes (license keys) are not included for plugins that are bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of course. However, there is no need to use this code because t…
  • Hello, You don't have to insert it by the code, please use our "Slider plugin" item from BeBuilder instead (if you want to insert it in the content, not header) https://forum.muffingroup.com/betheme/uploads/397/K6YMS1Y4WVX3.png Thanks
  • Hello, Glad to hear that you solved it out. Is there anything we can help you out? thanks
  • Hello, Can you test if the same happen when all of your plugins are disabled? thanks
  • Hi, What you ask for is a file customization what in reference to Item Support Policy is not allowed. http://themeforest.net/page/item_support_policy  So if you want to modify files and don't know how, you should contact your web developer. Item Pol…
  • Hello, 1) Is the option for search icon not disabled in Theme Options -> Responsive -> Header? It should be checked on Side slide or both https://forum.muffingroup.com/betheme/uploads/810/TA0HDMIXI4QD.png 2) You can provide the CSS class for …
  • Well, our Mega Menu is kinda outdated, it works but does not allow to make a lot of customizations. We are currently creating the header builder and it will include the mega menu builder too (not sure if mega menu builder will be included with first…
  • Hello, You can find it on the themeforest page, there you will download it. https://forum.muffingroup.com/betheme/uploads/313/OZGDPEJLFIQ5.png IF you won't find the template for it, please ask for it through the contact form which is on the right s…
    in Included Files Comment by Pablo May 2022
  • You can find the id of page in body tag, like here: https://forum.muffingroup.com/betheme/uploads/970/85A90WTQQU7W.png Then, css will start with body.be-page-8 (...) thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, By updating the theme, you mean to update to page or whole theme (to upgrade to newer version of theme?) Remember, that your license key cannot be used on more than one domain, 1 license key = 1 domain. All of the themes on the Envato market …