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Pablo

Pablo

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Pablo
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  • Hi, purchase codes (license keys) are not included for plugins which are bundled into the theme. It’s because of Themeforest license & agreements. This applies to all themes of course. However, there is no need to use this code because the plug…
  • Hello,You can set your header to be fixed in the theme options.Just select the "Fixed" header in the Theme Options > Header & Subheader > HeaderThanks
  • Hello,It cannot be changed in the theme options or woocommerce settings.You would have to edit plugin/theme files to achieve that, but we do not provide support with this kind of modifications.Greetings
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hello,I do not understand at all how you want to make it look like.Do you have some example? Also send a link to your website.Thanks
  • It's only applying the additional padding for sticky header.It's not resizing any image or links.Thanks
  • Hello,Please disable all of the plugins(leave the Muffin Header Builder turned on only), clear the cache of your browser and check if it works fine.Also, be sure that your BeTheme is up to date - we recently updated the RTL support because of some m…
  • Hello,It's possible - but only with the custom css code.If you don't know how to do it, please send us a link to your website.Thanks
  • Hello,"Preview" option is not working in the BeTheme by default - we disabled it.Please tell me, is your "update" option is not working? Is there any error message?Did you check if it works with all of the plugins disabled?Thanks
  • Hello,Is your PHP Version 7 or higher?Also, do you use the Child Theme of BeTheme?Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hello,This is what you need to do: 1. Go to menus and create a new menu - http://prnt.sc/f2v9he 2. Name the menu and add a custom link with the ID anchor you will use later(do not use spaces). Add to menu -http://prnt.sc/f2v9th 3. When the menu ite…
  • Hello,Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Also, try to attach the alt tag in Media > Library once more, but with all of the plugins disabled.Thanks
  • http://prntscr.com/os19ey - it's one of them, in red color.The problem can be related to the minify/cache plugin, because as I see, you're using one of them.Please disable all of the plugins, clear the cache of your browser and check if the issue st…
    in icon-phone Comment by Pablo August 2019
  • Sorry about misunderstanding.We abandoned this functionality, because if we would have to keep it, it could make the database weight a lot bigger.Also, nobody asked about it yet, but if you would like to see it, you can ask for it in this topic:http…
  • Hello,Our "Background Video" is working only on the desktop.If you would like to enable it for mobile and tablet, you have to use the "Revolution Slider" instead.Thanks
  • This is because you're using an old method for calling functions in a child theme. Recent changes in Envato terms & conditions forced us to make some modifications to the theme files. One of those changes is replacing "mfn_opts_show()"…
  • You sent two websites named "highwaterwomen.org" and "hwwinvestingforimpact.org" ended which are not on the BeTheme, so I cannot help you with these two. Also, I connected to that website you sent me above and the RevSlider works…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hello Andi,Your icon size is just too big.But, the icon font size is the same as the content font size, so you should decrease it a little bit and evereything will be okay. Thanks
  • Hello,There is no problem with the theme or plugin itself.The problem is just with the layout of your slider, you probably turned some option which shouldn't be turned on or you changed the z-index of that text - the last one is the most usually rea…
  • Yes, I misunderstood you in this case, but it will not be possible to achieve with this type of portfolio.Enlarging on hover is working only on "Masonry Minimal" as on this pre-built website.https://themes.muffingroup.com/be/minimal/the-ar…
  • I do not understand, you can check the posts in wp_post tables, but we suggest not to do it, because one change there can make your page corrupted. Also, posts revisions ("Preview" option) is not working and it shouldn't be use in the BeTh…
  • You're missing the "#" before the "Header_wrapper" name.Also, this image is added to the #Subheader, not #Header"_wrapper. Oh, you should use the !important rule too.https://www.geeksforgeeks.org/how-to-apply-important-in-cs…
  • Hello,Your Top Bar Right is enabled already, did you solve it?http://prntscr.com/orym3y Thanks
  • Use this CSS code, this property is working good here: #Top_bar .menu > li > a span{ border-right-width: 5px !important; } Thanks
  • As I said, attach the hover pseudoclass and behavior for it.body.page-id-2376 input[type="submit"]:hover { background-color: gold !important; color: red !important; } Thanks
  • Hi, Please open your website in Firefox html mode (CTRL+U) and check html errors you got. Please fix them first and all should be fine. Thanks!
    in icon-phone Comment by Pablo August 2019
  • Glad that you solved it out.Do not be mad about our response time, we do respond three times a day - our working time can be noticed on the themeforest profile:https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048http:…
  • You must have create the variables not correct - I created some structure on my local machine and it works fine.Please check the documentation, follow all of the steps and try once more:https://docs.woocommerce.com/document/variable-product/ Thanks
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