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Pablo

Pablo

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Pablo
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  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • We do not have the login credentials, but it's not necessary now.1) Did you solve the problem with license key?If you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.…
  • Hello,This padding is coming from some kind of "FF" plugin.http://prntscr.com/opxruf We do not support that plugin, the only way to remove it is by disabling that plugin or customizing it with the css code.Thanks
  • Hello,I see that they are working fine.Did you solve it?On which browser do you see the problem? Thanks
  • And what's the result?Really hard to say where the problem is, I can change everything and it works fine - the problem must be on your browser.Do you use some extensions for browsers? They can be the source of the problem.Thanks
  • Hello,I'm glad that you solved it out.If is there anything else I can help you with, feel free to ask. Greetings
  • Hello,Did you solve the problem? I do not see any black padding on your body container.Thanks
  • Hi @guerrerovinacua,Can you show the error message on the screenshot?Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Align top Comment by Pablo August 2019
  • Hello,You can use the "Layouts" feature of BeTheme.It allows you to change the header color, logo, skin color and more.WP Dashboard > Layoutshttp://prntscr.com/opyx04 Then, you can apply it on certan pages while editing them.http://prnt…
  • Hello,Please do not use any minify/caching plugins when your page is not ready to publish.It will make a lot of problems with a lot of plugins and some source code. Please disable all of the plugins, leave the WPML plugin turned on only and try to m…
  • Hello,Unfortunately not.You can add there only menu items - of course, you can style one of the items with CSS.We help with the CSS codes, but only with minor tweaks, and this one is not one of them.Thanks
  • I just want the link to your website, I mean - not admin access - just I want to take a look at your website, how it looks like.It will be really helpful. About that menu item, please check if color of "Active Link color" is not the same a…
  • Hi, Please contact your hosting provider and check if the current PHP version on your server has CURL enabled. thanks
  • We noticed the problem with the safari - please use the Firefox for now - we'll investigate the problem and fix it in the common updates.Thanks
  • Hello,You can select the menu for certain device by selecting it here:http://prntscr.com/opi2d2 Thanks
  • Hello,Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
  • Can you turn on the "Masonry Flat" style instead of "Masonry Hover Details" ?I cannot investigate the problem. Also, did you test it if it works with all of the plugins disabled?Thanks
  • Hello,There is option to disable the Muffin Builder for the whole website only.It's in the Theme Options > Global > Advanced, just change the "Builder | Visibility" to "HIDE for Everyone"http://prntscr.com/opfcbd Thanks
  • Turn on the "Minimalist" option and apply this CSS code in the Theme Options > Custom CSS & JS > CSSbody.single-product header#Header{ height:75px !important; } Thanks
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Hello,Sorry - but that's not possible.The Javascript is not loading while the page is loading in this kind of elements.So, of course - you can insert the images there, but you will be unable to zoom them or to make them slide.You will be able to ins…
  • Hello,Why you cannot register it?Did you deregister old license key first?Is there any error message? Thanks
  • Are you talking about that images?http://prntscr.com/opf3ms - if not, show me it on the screenshot.I've already told you how to change it:http://prntscr.com/opf5b9 Also, the content of that post can be changed in the same location:http://prntscr.com…
    in Post images Comment by Pablo August 2019
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • This is Hamburger menu, which is basic RWD functionality.The reason why you don't see the hamburger icon, is because it has the same color as the background.You can change that in the Theme Options > Colors > Menu in the "Menu Button"…
  • Hello,Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
    in UPDATES Comment by Pablo August 2019
  • 2) It can be done only with the Custom CSS code.Try it: .sub-menu li.menu-item a{ font-size:12px !important; padding:5px !important; } .sub-menu li.menu-item a i{ top:5px !important; } Thanks
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