Pablo
Pablo
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Unfortunately, we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 thanks
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Hi,You can change the builder visibility in the Theme Options > Global > AdvancedThere, you can set which rule has to be set to make the "Muffin Builder" visible.http://prntscr.com/oog7qn Thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Hello,First of all, change the "Minimalist" option to "ON" - Theme Options > Header & Subheader > HeaderAnd your menu is there, but just color of your menu items are the same as the background, tha't why it's not visibl…
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Which line?Can you show me it on your website/screenshot?Thanks
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Hello,I don't think that's possible with basic CSS code.You would have to make a lot of advanced CSS changes to achieve that, but unfortunately, we help only with minor css tweaks. Thanks
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Hello,You're asking about making the "Sticky" menu?Theme Options > Header & Subheader > Header and turn the "Sticky" option ONhttp://prntscr.com/ooglnl Thanks
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Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
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3,4,5) Why? This "Remove Upload" link does not work?Did you test it with all of the plugins disabled? 8,9) Please, contact your hosting provider and ask him about increasing the "PHP_Max_Input_Vars" value to 5000.After that, your…
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Is your WP up to date? It should be 5.2Also, is your PHP Version 7 or higher? Thanks
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Hello,BeTheme & Muffin Builder change his language while changing the WP language.Also, if you want to change some strings of BeTheme items, you can do it by using the Theme Options > Translation Thanks
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Hello,Which browser did they use?Also, is did you test it with all of the plugins disabled? (leave just the CF7 plugin enabled) - do not forget about clearing the cache.Thanks
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Hello,BeTheme provides new layouts of the product page, you can change in the Theme Options > Blog, Portfolio & Shop > Shop, in the "Single Product" sectionhttp://prntscr.com/oogh07 Thanks
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Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
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Hello,You can change all of the remaining links from old domain using this plugin: http://muffingroup.com/plugins/mfn-migrate-cb.zip Also, if this will not help you, please send us a link to your website.Thanks
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We do not help with the custom html code structures at all.But how it's supposed to redirect you to google if you didn't applied the string in second a href - so it will be not visible because there is no content to show. The reason why it's refesh…
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Sorry, but I do not see that problem either.I could save it and it works fine.http://prntscr.com/oohr6ohttp://prntscr.com/oohra9 Thanks
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The background of these elements (https://gwsus.com/sample2.jpg) are set by the WooCommerce.So, if you want to change it - you have to use the Custom CSS code - it cannot be changed through the BeTheme options. Also, we do not support plugins like &…
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3,4,5) Just remove the image by clicking "Remove Upload" linkhttp://prntscr.com/ongessThen, you will be able to select that image from "Media" feature of Wordpress - of course, you will have to upload it first. 8,9)Please provide…
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The same as earlier answers.Just catch the HTML element with CSS and customize it.Thanks
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You cannot change the colors because you set the "One Color Skin" as I said in my previous answer: "To change the color of "Menu Items" you have to go the Theme Options > Colors > Menu, it's the "Link color" …
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Hello,I answered you, right here: https://forum.muffingroup.com/betheme/discussion/48654/new-6-0-version#latestYour slider does not have any content, that's why it's not loading.Please create a proper slider and everything will be okay.Also, we do n…
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Sorry, but these login credentials are not working.http://prntscr.com/ong2wj Please send them once more, but this time, test them before you send them.Thanks
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What do you mean by "explore the rest the css" ?If you want to catch elements (for example, let it be li), then you have to catch the parent element first to not to catch all of the elements on the website.Like this: #highlight > li { c…
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You shouldn't, because all of the content is stored in the database.But, to be 100% sure, please make a backup before doing that, using this plugin: https://wordpress.org/plugins/duplicator/ Thanks
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Unfortunately, we do not provide the direct links or packages with the plugins files - it has to be downloaded from our api. Did you try to download these plugins after disabling all of the plugins?Try to do it like 2-3 times.Thanks
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I do understand.You cannot do it like that exactly, more amount of items below the "-" will make the height bigger - it will not break to another line. And every "-" is new column.You have big amount of space like that, because I…