Pablo
Pablo
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- Pablo
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Comments
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Hi,If you cloned the page, then all of the images/urls will be the same as original source, it won't change it automatically.You have to change it by your hand. Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Unfortunately, not.You would have to edit theme files (php files) to achieve that - which unfortunately, we do not provide help with.I suggest to do that second option from my previous answer, it's the most proper way to solve that problem.Thanks
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Hello, Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.It looks like you're some kind of Caching/Minifying/AMP plugin which change the behavior of the theme. Please get rid of them - it's not a …
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Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
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Hello,Sure, of course it is possible.Please paste that code into the Theme Options > Custom CSS & JS > CSS .date_label{ font-weight:800 !important; } Thanks
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Hello,First of all, please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Also, try to add the "Button" item through the Muffin Builder somewhere on the bottom of that page and check if the …
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Please contact your hosting provider and check if the current PHP version on your server has CURL enabled. thanks
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Hi,The problem is related to not enough space for sticky menu - that's why it's pushing down the menu items.So, you can fix it in two ways:1) Decreasing the menu-items by making the submenu with few of them.2) Increasing the "Grid Width" v…
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Did you test if the issue exists when you disable all of the plugins and clear the cache?Is your WP and BeTheme up to date?Also, is your PHP Version 7 or higher?Thanks
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Hi, That's not possible without the theme files customization.Unfortunately, we do not support such kind of modifications, so we cannot help you with that.This is hard-coded thing in the theme. Thanks
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Hello,You can change that string in the Theme Options > SEOIt will be in "Meta | Description" field.Thanks
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Hi, Please contact your hosting provider and check if the current PHP version on your server has CURL enabled. thanks
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Hello,There is no option to adjust the paddings/margin between the menu items - it's all calculated by the script itself.But, you can fix that pushing down by increasing the "Grid Width" option in Theme Options > Global > General ht…
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We didn't include that option in that item - nobody asked for it yet. I'll pass this information to the developers team, but for now, please post your idea here:https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates…
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Hello,I answered your question here, in this topic:https://forum.muffingroup.com/betheme/discussion/48572/accordion-tabs-are-not-clickable#latest It's the same problem.Thanks
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Hello,That's because your Top_Bar is very big and it's overlapping your content,http://prntscr.com/olv2pm That's because your logo has a lot of height applied, please go to the Theme Options > Global > Logo and decrease height value. Thanks
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Hi,Unfortunately, that's not possible.It's hard-coded into this type of header and changing it require a HTML changes of that header.We suggest to use other type of header in this case.Thanks
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Can you disable the under construction mode for few hours?I'll help you with the CSS code then.Thanks
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Hello,Check if you didn't disable the "BeTheme pre-built websites" by the accident.This option is in the Theme Options > Global > Advancedhttp://prntscr.com/olvkvq - it should be unticked. Then, you should be able to see the "Pr…
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Hello,On which browser did you notice it?I tested it on firefox and it works fine - I couldn't recreate the problem. Thanks
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Sure, you have to catch the element by body tag and id of it, see screen: http://prntscr.com/olvyli(In archive pages, it's named term, not page-id) And then, find the element where the background image appear, in your case it's the #Header_wrapper a…
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Hi,We suggest to update your theme to the latest version first. Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your content unless you have changed the f…
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Hey,sorry, but the password does not work again.http://prntscr.com/olw6aaplease check the password if it works before you sent it.thanks
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Hello,The problem is related to your customization of the theme.We turned on the parent theme of betheme and it works fine. Sorry, but we help with the theme problems only, not with the third-party customizations.Thanks
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Sorry, but I do not see the difference.I created the page where there's no sidebar and nothing in tabs changed.https://www.solandra.it/muffin-test/ Can you explain greater the problem?Thanks
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Hi,It's pointing correctly.A "construction equipment" is coming from the homepage, it's not a subcategory of some kind of category.The "construction equipment" is a main category, so it's coming from homepage.You would have to cr…
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Hello,You can update your WPBakery in the BeTheme > Install PluginsIf the latest version is not there, you have to wait because we are currently testing it with our theme to find the bugs and release the stable version.Thanks