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Pablo

Pablo

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Pablo
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  • Hi,Can you change the permalinks to something else and test it once more?Settings > Permalinks, change it to "Plain" Thanks
  • But, we do not support this browser.All supported browsers by this theme are: http://prntscr.com/ojb5z6 Thanks
  • Sorry, but betheme does not have such functionality to attend on such a functionality.It's just an template for making a website/shop. Thanks
    in Intranet Comment by Pablo July 2019
  • In their settings - click on the 'pencil' icon http://prntscr.com/ojb32q Then, apply the CSS in the Theme Options > Custom CSS & JS > CSSThanks
  • Hello,We're good - thanks for asking, and you?this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-r…
  • You have to contact your hosting provider and ask him about some logs.It looks like the it's the problem with a hosting provider services. Thanks
  • Hi,Please deregister all of the license key using our manager:https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest After that, please register the main domain first, then all of the …
  • Hi @contenance Please contact your hosting provider and ask him about increasing that value to 5000.After that, everything will be okay.Thanks
  • Please edit that page where it appears and in the page options turn on the "Remove Content Padding" option.It should help you.Thanks
  • I've answered you about this question in another topic, here:https://forum.muffingroup.com/betheme/discussion/48410/404-page-error#latest It's all working fine, please be familiar with these documentations and you'll be able to create websites with…
  • The problem is related to the not enough "Max Input Vars" value.Please contact your hosting provider and ask him about increasing that value to min 5000.After that, everything will be working fine. Thanks
    in Onepage menu Comment by Pablo July 2019
  • PM's are disabled on this forum by the default.If you want to change your header to be always fixed, then you can do it by changing the header style in theme options > header & subheader > header Change it to "Fixed"http://prntsc…
  • Hi,Is your BeTheme and WP up to date?Also, is your PHP Version 7 or higher?Thanks
    in Site offline Comment by Pablo July 2019
  • You didn't send us your login credentials.Please send them one more time, but now include them in the message.Thanks
  • This License Key Menager is made only for deregistering the license keys, not for registering.If this message as you shown is displaying, that means that your license key is not used anywhere, so you can register it anywhere you want. (through BeThe…
  • Can you disable all of the minify/cache plugins?We have to take a look at your source code of that page.Thanks
  • By "Costume Filed" you mean "Custom Field", right?Unfortunately, we cannot support that because that custom field is made by you or some kind of plugin which is not supported.Also, probably even RevSlider does not have that optio…
    in Costume Filed Comment by Pablo July 2019
  • Hi,If you change strings in the Theme Options > Translate, then whole website will be translated.This option is made for global translation. If you would like to have multilingual website, we suggest to buy the "WPML" plugin which is fu…
  • Hi,Unfortunately, that's not possible with the Muffin Builder options.Of course, you can apply CSS Class in the wrap/section/column and then create the custom css which must be provided in the Theme Options > Custom CSS & JS > CSS Thanks
  • Hi,It's not possible to add custom icons in the BeTheme easily.You would have to edit theme files to achieve that. Unfortunately, we do not provide help with customizing the theme files.Thanks
    in Specific Icon Comment by Pablo July 2019
  • Please follow all of the steps from this video:https://www.youtube.com/watch?v=Rkkom9sC3jA It started from the third minute, but we suggest to watch whole video.Thanks
    in Costume Filed Comment by Pablo July 2019
  • This is not a new issue, a lot of users have this problem and it always gets fixed with the help on the hosting provider. We assure that the problem is not on our side.Contact your hosting provider and ask him about some logs, he is the only one w…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Please update your BeTheme to the latest version.Also, please be sure that your WP and All Of the plugins are up to date.Thanks
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Did you sent the login credentials through the contact form?I cannot see the screenshot because the lightshot has the server problems right now.Thanks
  • Hi,Please use this CSS to change the color of sticky header.It will be not possible with the theme options because your header type is "Transparent" #Top_bar.is-sticky{ background: red !important; } Paste it to the Theme Options > Cus…
  • Hi,I tested it on both browsers and it's working fine.It looks like the problem is related to your browser, maybe the problem is connected to some browser addons.Thanks
  • If you are new to BeTheme, we suggest taking a look into: 1. Documentation: http://themes.muffingroup.com/betheme/documentation/#general 2. List of shortcodes and items with examples: http://themes.muffingroup.com/be/splash/ 3. Tutorial Videos: http…
  • As Can I see, the pagination is working fine.Also, the featured images looks fine too, if you want to change their size, remember to use thumbnail regeneration after you make your changes. Otherwise, the images will not change their size. Please t…
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