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Pablo

Pablo

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Pablo
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  • Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
  • Hi,We support only the basic version of RevSlider.Also, to use "Addons" for RevSlider you have to buy the premium license key, which is not included in the theme.Of course, the RevSlider is fully functional.Thanks
  • I've updated the code above.It will be working now - sorry about the problem.Thanks
  • Do you still want to remove the "hamburger" icon for mobile menu?Also, you cannot change the color because you use the "One Color Skin", change it to "Custom Skin" and you will be able to change all of the colors. "…
  • Sorry, but we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 We have the popup shortcode, but it's…
    in Two-line menu Comment by Pablo July 2019
  • Hi,There is no option to add the "Comment" section for page - this feature is possible to display only in posts.You would have to edit theme and wordpress files to achieve that, but we do not support this kind of modifications.Thanks
  • Hello,Is your BeTheme and WP up to date?Is your PHP Version 7 or higher?Also, did you install some kind of third-party plugins? If so, please disable them and clear the cache too.Thanks
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • I downloaded the pre-built slider from one of our demos and it works fine.See it here:http://50.116.82.245/~fruitio7/discoverypt/mufftest/ I do not see any issue there. Thanks
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Hello,This is what you need to do: 1. Go to menus and create a new menu - http://prnt.sc/f2v9he 2. Name the menu and add a custom link with the ID anchor you will use later(do not use spaces). Add to menu -http://prnt.sc/f2v9th 3. When the menu ite…
    in Custom ID Comment by Pablo July 2019
  • Hi,Did you provide the ID of video only as the field ask you?http://prntscr.com/ogpuu5 Thanks
  • The problem is related to your Child Theme of BeThemeI switchted the theme to parent and it works fine. Thanks
  • Hi,If you would like to display image in the "Header" of the Single Post, you have to change the template of it.We suggest to use the "Intro Header" template type :http://prntscr.com/ogahbq And then, scroll down a little and you'…
  • Hi,You mean that space below the images? - http://prntscr.com/ogajddIt's normal behavior because images have their own proportions and they cannot get "longer". To remove that blank space, you would have to insert the images as a "bac…
  • Hi, There are many types of featured images in the theme, here are instructions for changing them: 1. To change the size of the images used in portfolio/blog, please navigate to theme options>blog,portfolio&shop>featured image. 2. To chan…
  • Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide…
    in Two-line menu Comment by Pablo July 2019
  • Hello, this is due to Envato new security changes which we have to follow. From now on you cannot use HTML markup in most of Theme options. Fields that previously accepted HTML now only accept plain text. Only basic HTML tags like <b>strong<…
  • Few days after your last answer we created a article, "How To Translate pages with the WPML plugin in Muffin Builder"https://muffingroup.com/blog/translate-pages-wpml-plugin-muffinbuilder/ Follow all of the steps from this article above an…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hello,You don't have to provide this code into the theme/wordpress files.BeTheme has option to display the menu in the "Action Bar", and with that feature you can add a language switcher of WPML to the menu.Just create new menu and select …
  • Yes, why is there the closing bracket two times.Please check your code for this kind of mistakes. To be 100% sure if your code is good, please copy and paste it in some IDE, it will show you the mistakes by underlining not correct code.Thanks
  • Then, please go to the Theme Options > Blog, Portfolio & Shop > Blog and scroll down to the "Related Posts" section.Change the value to 0, then it will disable that feature.http://prntscr.com/og80f4 Thanks
  • You have to create another pages in wordpress and link them in menu items.Indeed, you have to remove anchor links.Thanks
  • Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you prov…
  • Hello Klemen,You can change the logo on mobile only in the Theme Options > Responsive > Generalhttp://prntscr.com/og5eoe Thanks
  • Hello,To change the button style you have to change it globally, not only for the popup.Theme Options > Global > Generalhttp://prntscr.com/og5dfb Thanks
  • Hello @support_dynamicmarketingI do not understand.It's normal that GA code is in the head section. See it here:https://developers.google.com/analytics/devguides/collection/analyticsjs/ Thanks
  • You mean this element?http://prntscr.com/og55vi That's normal behavior, it's a slider so you can drag this element to show image on left or right.Thanks
  • Hello,Please change the settings of Theme Options > Header & Subheader > Subheader and tick off all of the hide options.Also, please disable all of the plugins, clear the cache of your browser and send a link to your website in next reply.…
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