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Pablo

Pablo

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Pablo
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  • Hi,You cannot use the Muffin Builder in the WooCommerce pages, it's just not possible.But, if you want to use another pre-built layout for woocommerce pages, you can switch it in the Theme Options > Blog, Portfolio & Shop > Shophttp://p…
  • Hi,You cannot use the Muffin Builder in the WooCommerce pages, it's just not possible.But, if you want to use another pre-built layout for woocommerce pages, you can switch it in the Theme Options > Blog, Portfolio & Shop > Shophttp://prnt…
  • Hi,Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
  • Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
  • Yes, because if your menu has too many items on that grid (menu width is bigger than grid width), then it does not have space to fit, that's why it's breaking down. To avoid that, you have to increase the "Grid Width"Thanks
  • Unfortunately, there is no other option to change that.You would have to create some custom css code only for this page which will make the header disappear.Remember, that Revolution Slider is the part of the header too. Thanks
  • Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
  • Hi,You can easily update all of your bundled plugins in the BeTheme > Install PluginsThanks
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • After increasing that time limit the pre-built website downloaded successfully.Thanks
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.Thanks
  • I've updated the code above.It will be working fine now.Thanks
  • Sorry, but our hands are tied in that case, if your hosting provider does not want to change the php_time_limit, then all what we can suggest is changing the hosting provider.It looks like their download time is too low to download all of the demo f…
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • Unfortunately, BeTheme does not have such functionality.You would have to create a custom function which will add that functionality or install some kind of plugin which will allow you to do that.But, we cannot recommend any plugins other than the o…
  • Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
  • Are you using some kind of other slider plugin? Like Layer Slider?Using both of them at the same time could make that problem. Also, if you cannot provide us login credentials, then our help can be limited(or take more time), because we do not see t…
  • Hi,Your BeTheme version is way too old.Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your content unless you have changed the files directly in which ca…
  • You can change the Favicon in Theme Options > Global > GeneralOn the bottom of the settings. Thanks
  • It sounds like a good idea.You should post it here, in the suggestion topic:https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest We appriciate all of the suggestions.Thanks
  • Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
    in update Comment by Pablo July 2019
  • Hi,Sorry, but we can do nothing about it here.You would have to find your e-mail inbox for this login or ask envato support for help.Without the username, you are not allowed to deregister the license key.Thanks
  • Hi,To apply the background in the blog, you would have to change your "template" to "Builder" in the Muffin Builder and apply all of the text in the Muffin Builder.Then, apply the background in the section settings. Thanks
  • Please apply this code into the Theme Options > Custom CSS & JS > CSS @media (min-width:1240px){ #Top_bar:not(.is-sticky) .sub-menu{ top:100px !important; } } Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hi, purchase codes (license keys) are not included for plugins which are bundled into the theme. It’s because of Themeforest license & agreements. This applies to all themes of course. However, there is no need to use this code because the plug…
  • Hi,You would have to hide the Footer too.Just change the "Template" style to "Blank Page" (while editing the page) and it will be hidden.See screen:http://prntscr.com/of4vog Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hi,Unfortunately, that's not possible by the default.You would have to edit theme files which are responsible of the "Breadcrumbs" feature.We do not offer such kind of modifications on the support forum. Thanks
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