Pablo
Pablo
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- Pablo
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hi,Yes, content of the website is limited to the "Grid Width" which makes the website look good and most responsive.If you would like to have it streched, you have to turn on the "Full Width" option on your sections in Muffin Bui…
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Hi,If you're using the "Portfolio item" from Muffin Builder, then get into the settings of this item and increase the "Count" value to bigger value. If not, please go to the Theme Options > Blog, Portfolio & Shop > Port…
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Please update your theme to the latest version first.Then, we'll take further investigetion. Thanks
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@JoaquindriPlease answer my questions below:1) Is your theme and wp up to date?2) Is your PHP Version 7 or higher?3) Did you test to import the pre-built website with all of the plugins disabled? Also, please contact your hosting provider and ask hi…
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Hi,Please disable all of the plugins, clear the cache of your brower and check if the issue still exists.Thanks
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@antonio-segunda Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to …
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The problem is related to the low max input vars value.Please contact your hosting provider and ask him about increasing that value to 5000 or more.Thanks
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Hi,You would have to edit theme files, because behavior of the menu is hardcoded in the theme code.It's not possible to change in the theme options.Thanks
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"I want to define the marked Date. I want to create an event wich occurs in the future." I do not understand what you mean, can you explain it greater?Do you want to hide that date?Also, it's not possible to add the post with a date from t…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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I do not see that issue.On which device and OS do you see it?Thanks
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Unfortunately, that's not possible to do.These titles are made by Wordpress and we didn't include any futher functionality there.You would have to create some kind of script to do that.Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Please deregister that license key using that tool you showed on the first screenshot.Then, you'll be able to register it again. Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Hi, From the version 20, we have introduced a new way of installing sliders. Now, when you install a pre-built website, the slider is imported automatically. You can also import them without installing the pre-built website. Here is a screenshot fo…
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Hi,All informations about creating a mega menu can be found here:https://themes.muffingroup.com/betheme/documentation/#mega-menu Thanks
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Hi,Please send a link to your website. Is your BeTheme up to date?Also, all of your plugins are up to date?Thanks
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Unfortunately, that's not possible.Portfolio item displays only the names, not the description.You would have to edit theme files to achieve that, because BeTheme does not have functionality like that by default. Thanks
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Hi,Is WP and BeTheme up to date?Is your PHP Version 7 or higher?Do you use the Child Theme? If so, please change it to parent theme.Thanks
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Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
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Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
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Hi,All of the users of this forum use English language to communicate, so it's English based forum.We do not understand what you're trying to tell us, please describe your question/problem once more, but this time in proper language.Thanks
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Hi,That's possible only with Custom CSS code.There's no option like that in theme options.Thanks
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Hi,This second "slider" is made for setting the opacity of your colorhttp://prntscr.com/odzphp If you will push it to the down, then your color will be fully transparent.Thanks
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As I can see, you're using a lot of third-party plugins and customized theme(child theme), you would have to disable all of these which are not supported and change the theme, then update the seo options and wait couple of days to make the google ro…
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Hi,Please update your theme, wordpress and all of the plugins to the latest version.Thanks