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Pablo

Pablo

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Pablo
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  • Hi,That's not possible with the theme options.You would have to create the custom css code to change that - this is the only way to do it.Thanks
  • Hi,Please go to the Settings > General and change the "Site Title"http://prntscr.com/odi8bt That's the only way to change that with basic betheme settings.Thanks
  • I cannot reach your page.It's loading until the error appear. Do you have some kind of protection for certain countries?If so, please disable it for whole european union. Thanks
    in Saving... Comment by Pablo July 2019
  • This is CSS problem, not the theme.I told you, to change it to 280px, that's right - to make it responsive.If you would like to have it always on the center, you have to make some @media queries or change the layout of it.I mean, the easiest way to …
  • Hi,Please paste that code in the "Column" item and insert the video in the "CONTENT HERE" place.[button title="Button" link="#you-custom-id" target="_blank" class="" download="" r…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • We (as a support team) do not have this kind of knowledge, exactly: how wordpress save the sidebar content or how it's handling it.Also, the theme is not customizing/extending the sidebar functionality of wordpress, so it's not a theme question. So…
  • Glad to hear that you solved it.Maybe it was cache problem. Thanks
  • Hi,Deregister the license key first, then just remove it via the FTP.Thanks
  • Hi,You can add it as a normal URL with <a> tag of HTML.Remember, if you want to use some kind of HTML code, please insert it in the "Column" item.Thanks
  • 1) It should work that way.If main domain is registered correctly then all subdomains will be able to register too without breaking rules of license key. 2) Please install all of the WP's with BeTheme first, then be sure that all of them (including …
    in Hotel theme 4 Comment by Pablo July 2019
  • @antonio-segunda Please turn on only necessary plugins for the pre-built website, all other must be turned off.Then, try to install the pre-built website. Also, be sure that you use the parent theme of betheme Thanks
  • Hi,Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Turn on only the Yoast SEO and try to apply the alt tag one more time. Also, check if all of your plugins, wp and betheme is up to date.Thanks
  • I can see it on the right of the website on every page.I do not see it in the form itself, but probably it's working there, because it already recognized you as a human, not the robot.Also, did you configured and inserted the Recaptcha 3 in the Cont…
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • @antonio-segunda Be sure that your WP and BeTheme up to dateCheck if the PHP Version is 7 or higherThanks
  • Hi,Sure, please go to the Theme Options > Global > General and change the "Style" of "Image Frame" section to "Disable hover effects"http://prntscr.com/od0mo8 Thanks
  • Hi,You can use the "Visual Editor" item from Muffin Builder.There's a visual option to create list. Thanks
  • I disabled all of the plugins and update ended succesfully.One of your plugins is making the update manager work badly, please remember to disable all of them while updating the theme or plugins. Thanks
  • I tried to get into your website like on 4 browsers and it's still not working.http://prntscr.com/od281n Did you contact your hosting provider? Didn't he give any ideas how to fix that problem?Thanks
  • Oh, okay.Then, only way to remove that will be by removing title in Media > LibraryThat's the only way to get rid of that.Thanks
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-…
  • Remember, that you have to insert items into the "Plugin | WooCommerce" sidebar.If you insert items into custom sidebar and then apply it on main shop page then it's not gonna work. Thanks
  • Your PHP Max Input Vars value is too low.Please contact your hosting provider and ask him about increasing that value to the 5000 or more.Thanks
  • Hi,Sorry, but we do not have this type of header/menu in our theme.To make it look like this, you have to make a lot of advanced css with media queries. Support on forum includes: Responding to questions or problems regarding the item and its featur…
  • Hi,Did you select the "Align Right" option in the Theme Options > Menu & Action Bar > Menu ?http://prntscr.com/oczbug Thanks
  • Hi, What you ask for, is a theme files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don't know how, you should contact your web developer. Item Policy says: Item support does not include …
  • Unfortunately, I cannot tell exactly from which country I am due to the security reasons.All I can tell, that we are from European Union.Thanks
  • Hi, all of the themes on the envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product, so you can use any pre-built website you desire or mix them but you cannot use the the…
    in sub domain Comment by Pablo July 2019
  • Hi,I do not understand.It's already behind the header or what do you mean exactly?Thanks
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