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Pablo

Pablo

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Pablo
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  • Hi @glow4luv2 Did you do what I told to do above?Please check if your BeTheme and WP are up to date.Is your PHP Version 7 or higher? Also, disable all of the plugins, clear the cache of your browser and then turn on the RevSlider plugin only, and …
  • Hi,Unfortunately, BeTheme does not have such functionality.To change that, you would have to modify the theme and wordpress files, but we do not support that.We provide help only with simple css tweaks.Thanks
  • Hi,It's the Action Button.To activate that, you have to go to the Theme Options > Header & Subheader > Extras.Turn off the "Hide" option of Top Bar Right and fill all fields below the "Action Button" section.http://prnt…
  • Hi,It's in the Theme Options > Translate > Blog & Portfoliohttp://prntscr.com/o0sei2 Thanks
  • Hi @Chenrygreat All requests about the refund should be sent privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact  Notice! Please attach a link to this forum discussion Thanks  @guntercitoT…
  • You have a lot of third-party plugins enabled which we do not support, this could be the problem.Unfortunately, I couldn't make this error appear? Is it only on email?Does it happen when the parent theme is turned on?Thanks
  • These login credentials you sent are not working.Please send them once more, but this time, test them before you sent them if they work.Thanks
  • What do you exactly want to change in that button?It should be the same as set in the theme options. (as all other buttons) Thanks
  • Yes, we got your credentials and checked the problem. Sorry about the delay. The Muffin Header Builder has a problem with a WPBakery Page Builder anchor links when the browser is redirecting to the other page. We already provided this information t…
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • Hi, If you are new to BeTheme, we suggest taking a look into: 1. Documentation: http://themes.muffingroup.com/betheme/documentation/#general 2. List of shortcodes and items with examples: http://themes.muffingroup.com/be/splash/ 3. Tutorial Video…
  • Hi,Please disable all of the plugins, clear the cache of the browser and check if the issue still exists.Thanks
  • Hi,What exactly do you want to change?I'm not sure what is the problem in your case because it looks like it's responsive.Can you explain me what you want to change? With screenshots if possible.Thanks
  • I noticed, that you use theme skin.If you set some kind of "Theme Skin" other than "Custom Skin" (for example. blue) in Theme Options > Colors > Generalhttp://prntscr.com/o0b8k5 then you will not be able to change colors of…
  • Please enable the "WP_DEBUG" mode and send us a link to the screenshot of the error message.We'll direct you what to do if the outdated methods will be coming from our theme.https://codex.wordpress.org/WP_DEBUG Thanks
  • Hi,Is your PHP Version 7?Also, is your WP and BeTheme up to date?Thanks
  • Please send here a link to that page where the text is italic (like this)Thanks
  • So,Is there anything else I can help you with?Thanks
    in Empty Cart Comment by Pablo June 2019
  • Hi,Please disable all of the plugins, clear the cache of your browser and check if your issue still exists.Also, please switch to the parent theme and update it to the latest version.Thanks
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
  • Hi,Which 'tag pages' plugin do you use?Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the ones we support. You can find …
  • Some elements will not be working properly, but If it will make the footer work again, then we'll know the fault of this issue.Please do what I told you in the previous reply, if this won't help, we'll take further steps.Thanks
  • Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
  • Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
  • Hi,It's because 'a' tag in Icon Box has the display:block turned on.To change that, please use this CSS code (Theme Options > Custom CSS & JS > CSS):.icon_box a{ display:inline-block !important; } Thanks
  • Hi,If you set some kind of "Theme Skin" other than "Custom Skin" (for example. blue) in Theme Options > Colors > Generalhttp://prntscr.com/o0b8k5 then you will not be able to change colors of other elements.That's because &…
  • Hi,Please make a screenshot of the error message and upload it on https://prnt.sc then post a link to that image in your next reply.It will make it a lot easier for me.Thanks
  • Hi,You can change it in the Theme Options > Colors > Action Barhttp://prntscr.com/o0b7mj Thanks
  • Hi,Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
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