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Pablo

Pablo

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Pablo
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  • Hi,Upload as a logo image of transparency with 1x1 resolution.It will look like there is no logo.Thanks
    in No logo Comment by Pablo May 2019
  • Hi,With our basic header this effect will not be available.The most similar will be almost the same, but with the menu above (below the action bar) But, you can try to achieve it with our Muffin Header Builder.https://forum.muffingroup.com/betheme/d…
  • Hi,It will be easy to change if you would like to turn off the subheader on all of the pages.But, if you want to remove the subheader from single posts only, then you have to turn on the "Hide Subheader" option for every single post (while…
  • Hi,Which image?I do not see any image there.Did you solve the problem?Thanks
  • Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
  • If the problem is related to the WPML, then you should contact the WPML support team.After purchasing this plugin, you get access to their forum, please ask them about your problem. Check, if it will start to work when the "Deposits" plugi…
  • Hi, You can see that this issue is about connection reset and the problem is not theme related. It is all about the hosting provider. He should already recognize and amend this issue by looking at the error message.Thanks
  • Hi,If you apply the "Rouge Scrip" to blockquote, and then you will use the <blockquote> tag in the column item (or item which allows you to insert the html), then it will inherit that font which is set in Theme Options > Fonts Als…
  • Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
  • Is your theme 21.2.1? - if it's not, update it to latest version.Then, please follow my steps:1) Make a backup using this plugin: https://wordpress.org/plugins/duplicator/ 2) Remove the Visual Composer plugin through the Plugins > All Plugins…
  • Hi,Please contact your hosting provider and ask him, about increasing the PHP Version to 7 or higher.After that, everything will be working fine.Thanks
  • Did you send the message thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact? Is the link to that discussion provided in the message? Thanks
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Please go to the Theme Options > Header & Subheader > Header and change the "Minimalist" option to ONhttp://prntscr.com/ns8t1b Thanks
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Please paste that code into the Theme Options > Custom CSS & JS > CSS@media (max-width:1240px){ #Action_bar{ display:block !important; } #Action_bar .slogan, #Action_bar{ display:block !important; } } Thanks
  • Hi,1) Please attach link to your website2) Please send the CSS you applied Thanks
  • Hi,You can try to insert your script in our Hooks.Theme Options > Global > Hooks There you will have description, where this code will appear.http://prntscr.com/ns8iwy Thanks
  • Hi,It's in the "Static / Global Layers" layer.http://prntscr.com/ns9a8l Thanks
    in Text on Slides Comment by Pablo May 2019
  • 1) Yes, after changing the PHP Version, try to switch to Child Theme.If some of your pages will be blank, please turn on the "WP_Debug" mode and send us screenshots of these error messages.We'll tell you what to do then. How to turn on the…
  • It's similar to our Mega Menu. How to use:https://themes.muffingroup.com/betheme/documentation/#mega-menu How it look like? https://themes.muffingroup.com/be/splash/Just hover over the "Shortcodes" menu item. thanks
  • So, do you need some further help?Thanks
  • Hi, You can see that this issue is about connection timeout and the problem is not theme related. It is all about the hosting provider. He should already recognize and amend this issue by looking at the error message. Please read these related links…
  • Hi,1) The problem is related to your Revolution Slider, it's not created correctly.Your slider should be set to "cover", and it looks like it's set to "contain" If you don't know how to properly use the RevSlider plugin, please f…
  • Hi,It depends on which demo do you want to use.While installing the pre-built website you'll notice which plugins were used:http://prntscr.com/ns9hfg Thanks
  • Please send your license key and domain name privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will deregister that license key from your domain. Notice! Please attach a link to t…
    in Can not update Comment by Pablo May 2019
  • Hi,Sorry, but we do not understand what you want to tell us.It's English language based forum. So, please write your question again, but now using the English language.Thanks
  • Hi,You can only change the background of the "Search Field", in Theme Options > Colors > Header http://prntscr.com/nsp8wl If you would like to change the color of the text(or placeholder) in that field, you would have to create custo…
  • Hi,Is your theme and wordpress up to date?Also, BeTheme is made to work with basic version of woocommerce, all third-party plugins like "multilingual" (we suggest to use WPML) or deposits are not supported by us.Thanks
  • Glad to hear that it worked for you.If you have some other questions, feel free to ask.Thanks
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