Avatar

Pablo

Pablo

About

Username
Pablo
Joined
Visits
4,874
Last Active
Roles
Moderator

Comments

  • Hi,You can change the color of the Action Button in the Theme Options > Colors > Headerhttp://prntscr.com/nqtnb0 Thanks
  • Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the o…
    in WS Sharethis Comment by Pablo May 2019
  • Hi @daboss999 You should register it first on the main, primary domain, then on the subdomains.Also, If you are having issues with deregistering your license key, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-re…
  • Hi,Did you try to increase the size of featured image with thumbnail regeneration?To change the size of the default WordPress gallery images, please go to settings>media.Notice! Remember to use thumbnail regeneration after you make your changes. …
  • Hi,Do not multipost, this will not make your problem solved quicker.But, if you want to make your carousel slide every four second, please go to the Theme Options > Global > Sliders and apply that value (4000 in your case) to slider that you u…
    in carousel Comment by Pablo May 2019
  • Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Hi,1) It's normal behavior, dots has the same color as the text near it.Example here: https://themes.muffingroup.com/be/theme/shortcodes/content-blocks/#listYou would have to customize it by CSS to change that, but we suggest not to do it. 2) Yes, i…
  • Hi,If you would like to disable only the footer on the certain page, you should use Custom CSS.If you would like to disable the footer and header on the certain page, you should switch your page template to "Blank Page"http://prntscr.com/n…
  • Hi,I do not understand what you exactly mean.Can you explain it greater?Thanks
  • Hi @davian, @ianvai Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open…
  • Hi, Sorry, but our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page, i…
  • As I assume you created a shortcode for your use, okay, but I do not understand what you mean by "I just dont know where to drop the shortcode in?" - can you explain it greater? If you created the shortcode then you should be able to use …
  • Hi,Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Is your PHP version 7 or higher? Is your WP and BeTheme up to date? Also, did it happen after updating the theme? Thanks
  • Hi,Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Is your PHP version 7 or higher? Also, is your WP up to date? Oh, send a link to your website too.Thanks
    in Widgets Comment by Pablo May 2019
  • Hi,The "Smooth Scroll" feature was abandoned like half year ago.This plugin was not longer updated and it was making a lot of problems with newer version of theme.Thats why we remvoed it. Thanks
  • Hi,Last two items of menu are aligned to the right to prevent overlapping on smaller resolutions.It's set by default and it cannot be changed.Thanks
  • Please paste that CSS into the Theme Options > Custom CSS & JS > CSS .woocommerce-ordering{ display:none !important; } Thanks
    in hide order by Comment by Pablo May 2019
  • Hi,I do not understand at all.Can you send a link to the example?Thanks
    in picture size Comment by Pablo May 2019
  • Still waiting for login credentials, but let me answer your another questions.1) The icon size can be increased only with the Custom CSSes.2) You're talking about the "Equal Height of Wraps"The equal height of wraps is used to position ele…
    in Visual Issue Comment by Pablo May 2019
  • We cannot send a HTML structure of any demo, that's why all I can suggest is creating a subdomain, installing the wp and betheme with the same license key.You can register unlimited subdomains with one license key, as long as the main domain is regi…
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffing…
  • Hi @FabianKiltz,Please deregister your license key, then please disable all of the plugins and clear the cache, after that get into that tool and check if the license key is not used anywhere : http://forum.muffingroup.com/betheme/discussion/36219/c…
  • Hi,Follow that documentation to learn how to create a properly working newsletterhttps://mailchimp.com/help/create-a-sample-newsletter-for-potential-subscribers/ Also, check if that form exists in the mailchimp, if it's not, then it will not be work…
  • We didn't get any message from you yet. Please check your mail inbox for our response, look also inside the spam folder. If you don't have any message from us, please send your login credentials again.  Thanks
    in Visual Issue Comment by Pablo May 2019
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in Be theme help Comment by Pablo May 2019
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Drop down menu Comment by Pablo May 2019
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Divider height Comment by Pablo May 2019
  • Hi,Unfortunately, it's not possible through the theme options. You have to use the Custom CSS to do that.If you don't know how to do it, please send a link to your website and I'll make it for you.Thanks
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.