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Pablo

Pablo

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Pablo
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  • Hello, This is because you're using an old method for calling functions in a child theme. Recent changes in Envato terms & conditions forced us to make some modifications to the theme files. One of those changes is replacing "mfn_opts_show(…
  • Hi @kevin_vugts It looks like it's the problem with your hosting provider.Probably, you're missing some permissions to save files which comes from our api. Please contact your hosting provider and ask him about some logs, he should recognize the pro…
  • I was on your website, disabled all of the plugins then I updated this plugin successfully.Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Oh, sorry.I forgot to answer the second question, but here is the answer. I suggest, to remove the "Preventivo" from your menu and inserting it as the "Action Button"Go to the Theme Options > Header & Subheader > Extras…
  • Hi,All of the cache plugins should be used only when your page is published and you do not change anything in the page - for blog type pages it's not good idea to use this kind of plugins. Check if you didn't turn on the "Minify JS" option…
  • Hi,Did you provide some content in this sidebar?Remember, if it's empty then the sidebar will not display. Also, is your main blog page assigned in the Settings > Reading?Thanks
  • It looks like the plugin conflict.Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
  • You cannot add shortcodes or html codes in the mega menu/menuThis code can be added only in the content of your website.Thanks
  • Hi,Please turn on the "Minimalist" option in the Theme Options > Header & Subheader > Headerhttp://prntscr.com/nou7w0 Thanks
  • Hi,Sorry, but there is just too many of these icons and it does not have any space to fit. All I can suggest is to decrease the amount of people per row to three or four (max) Thanks
  • Hi,How did you try to install the theme?Via the FTP or Wordpress? Can you show me whole error message on the screenshot?Thanks
  • Only way to make it more on the left(and the right at the same time) is increasing the Width of the whole website.It's called the "Grid Width", you can find it in the Theme Options > Global > Generalhttp://prntscr.com/nouv5x Thanks
  • Hi,Please paste this code into the Theme Options > Custom CSS & JS > CSS .fixed-nav .date{ display:none !important; } Thanks
  • Hi,Can you send me a link to the subcategory? I tried to get into subcategories but I cannot find it.Thanks
  • Hi, What you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don't know how, you should contact your web developer. Item Policy says: Item support does not include ser…
  • Please deregister your license key, then please disable all of the plugins and clear the cache, after that get into that tool and check if the license key is not used anywhere : http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-d…
  • Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
    in WooSwatches Comment by Pablo May 2019
  • Hi,Did you download the "Revolution Slider" plugin first?Thanks
  • Please paste that code in to the Theme Options > Custom CSS & JS > CSSul.social li i{ font-size:24px !important; } Thanks
  • Hi,In this case we strongly suggest to use the Revolution Slider.It's working better than our "Muffin Background Video" feature and it has a lot more features which make this plugin a lot more customizable. Video layers on RevSlider plugin…
  • There is not enough space to push it to the right like you shown on screenshot.The maximal width (grid) is shown here (it's the blue colored area) :http://prntscr.com/nog2oy You would have to increase the "Width" of sidebar first.It's in t…
  • Hi,You're using some kind of additional extension for WPBakery for these blocks.http://prntscr.com/norw9mSorry, but we support only the basic version of WPBakery, not the extensions.Thanks
  • Hi,Sorry, but the screenshot does not work.Can you upload the screenshot on https://prnt.sc ? What do you have in mind by "Order By" Thanks
    in hide order by Comment by Pablo May 2019
  • Hi,Be sure that your Theme and WP is up to date.Then, please download this "Disable Real MIME Check" plugin and enable it. It should fix your problem.Thanks
  • Hi,Take a look at your page source.The problem is related to your customizations, it's not a theme fault. http://prntscr.com/nornn1 Also, check if your WP is up to date.Be sure that PHP Version is 7 or higher.Thanks
  • That's because your Grid Width is very large and your menu has a very little amount of menu items.So, if you won't add any menu items, then I suggest, to decrease the "Grid Width" in Theme Options > Global > Generalhttp://prntscr.com…
  • Hi,You have to hide the "Top Bar Right"It's in the Theme Options > Header & Subheader > Extrashttp://prntscr.com/nori9n Thanks
  • It's the Revolution Slider slide. Just edit it using that plugin.http://prntscr.com/norgcx You shouldn't have problems to use this plugin, because it's really customer friendly.Thanks
    in 2 questions Comment by Pablo May 2019
  • Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
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