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Pablo

Pablo

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Pablo
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  • Hi,We were on your website and the problem is related with one of the not supported plugins.After disabling all of them, problem disappeared. Please disable all of the plugins one by one and you'll find this issued plugins(of course, get rid of him)…
  • Hi,These login credentials you sent are not working.Please send them once more, but this time, test them before you send them.Thanks
  • 1) Please disable the under construction mode on your website.2) Please try to remove the wrap on the right, make the left wrap 1/1 and then, change the column to be 1/2, after that, please insert the image item with 1/2 size and check if the issue …
    in Column problem Comment by Pablo May 2019
  • I've updated the WP to 5.2 and everything works fine.The problem was related to some problems with WP, but it's gone now.Thanks
    in Cant edit Page Comment by Pablo May 2019
  • Please, click the "Screen Options" on the top of this page and turn the "Title" attribute on.http://prntscr.com/nmtr44 Thanks
  • Hi, all of the themes on the envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product, so you can use any pre-built website you desire or mix them but you cannot use the th…
  • 1) It's the "Navigation | Header Arrows", to disable it please go to the Theme Options > Blog, Portfolio & Shop > General and tick on the "Hide Header Arrows" option http://prntscr.com/nmts4x 2) Unfortunately, even o…
    in Read More Comment by Pablo May 2019
  • Unfortunately, we do not help with the theme files customizations.All I can do, is direct you when you should look to find it.So, get into the BeTheme directory, then go to functions and edit the "theme-shortcodes.php' file. Thanks
    in Story box fade Comment by Pablo May 2019
  • All changes made in BeTheme can be found in the changelog: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048#item-description__changelog We couldn't touch your custom css code because all of these settings are stor…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Your code is still not correct, please replace the " `` " with " ' "http://prntscr.com/nmua2f Also, look how the Mega Menu should be made, your is made not correct because you inserted a lot of WPBakery(old Visual Composer) short…
  • We do not have "News Gallery" pre-built website.I was on your page and I do not see any Revolution Slider there.Thanks
  • What do you mean by "the css under theme options does not work" ? - I do not understand what you want to achieve. Also, about creating a bar behind the menu (behind, you mean above?), then you should do what I told you in my previous reply…
  • Hi,1) Did you make the multisite manually or using some kind of "Multisite" plugin?2) What is your BeTheme version?Thanks
  • Hi,You can disable it in the Theme Options > Header & Subheader > Extrashttp://prntscr.com/nmriwm Change the "Search" field to "Hide"Thanks
  • Hi,I do not understand what you exactly mean.Can you explain me it greater with some screenshots if possible?Thanks
    in Column problem Comment by Pablo May 2019
  • The problem is related with the "Title" tag of link in Appearance > Menushttp://prntscr.com/nmrs5j Remove the blank space from there and everything will be fine.http://prntscr.com/nmrskg Thanks
  • Hi,A color for responsive menu icon can be changed in the Theme Options > Colors > Menu, in the "Menu Button" sectionhttp://prntscr.com/nmrrmt Thanks
  • Sorry, but I do not see any images on bottom.http://prntscr.com/nmshah But, you have to increase the size of your featured image to make them non-blurry, how to do it?here are instructions for changing them: 1. To change the size of the images used …
  • Hi,It's possible to disable this effect through the theme options, but it will remove EVERY hover effect on website.Please, go to the Theme Options > Global > Advanced and change the "Hover Effects" option to "Disable"http:…
    in Story box fade Comment by Pablo May 2019
  • 1) Unfortunately, this widget can display only certain category.Of course, you can use two or three widgets to display more categories. 2) Only way to change that style is by changing the global style of BeTheme.It's in the Theme Options > Global…
    in Read More Comment by Pablo May 2019
  • Did you send all required informations with link to the forum discussion?I mean, you should explain the problem (in a nutshell), provide the login and password to your wordpress dashboard and paste the link to that discussion. Please send them once …
    in Cant edit Page Comment by Pablo May 2019
  • @merandaparascandola Can you send us a wordpress dashboard to your website either?Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what mig…
  • Please follow these steps I asked you in previous question.BeTheme does not have any limitation, but the problem is probably with too low server configuration.But to check it, I have to get into your website. Thanks
  • The problem is related to your custom css code.http://prntscr.com/nmppys Please remove(or customize) the h3,p tags color.Thanks
  • It has to download the image from this source (link), right? But it cannot because this image does not exists on that domain.See, I get into that page with 404 error appear: http://prntscr.com/nmpmhl Even with the HTTPS applied(which is not working…
  • Hi,1) You have to disable the "Share Box" feature.It's in the Theme Options > Blog, Portfolio & Shop > Generalhttp://prntscr.com/nmplgy 2) Unfortunately, that's not possible.You would have to edit theme files to do that change.We…
  • Hello, This is because you're using an old method for calling functions in a child theme. Recent changes in Envato terms & conditions forced us to make some modifications to the theme files. One of those changes is replacing "mfn_opts_show(…
  • Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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