Pablo
Pablo
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- Pablo
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You can see that this issue is about connection timeout and the problem is not theme related. It is all about the hosting provider. He should already recognize and amend this issue by looking at the error message. Please read these related links: ht…
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Hi, Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your content unless you have changed the files directly in which case we suggest using a child theme. W…
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Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
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Hi,It's the subheader.To hide it, please go to the Theme Options > Header & Subheader > Subheader and tick on the 'Hide' option for "Subheader"http://prntscr.com/nlewrl Thanks
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Hi,Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Is your BeTheme and WP up to date? Also, is your PHP Version 7 or higher? Thanks
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Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Hi,Please contact your hosting provider and ask him about some backups, they should have some additional backups of your website and restore it.After it, we'll check what can be the problem.Thanks
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Hi,Can you show me the whole error message?Please make a screenshot of this error message, upload it on https://prnt.sc and post a link to that image in your next reply.Thanks
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Hi,The problem is related to (probably) one of your plugins or custom code.After removing the "sccss style css" everything works fine.http://prntscr.com/nlffsn Please get rid of it and everything will be okay.Thanks
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Hi,The "Search result" page is a basic page from WordPress.We didn't customize it in any way and it's not possible to change the layout of that page using the Muffin Builder or Theme Options. The only way to change it, is by customizing th…
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Hi @ahasbaniThe blurry images are the common issue, usually, it's resolved by increasing the size of the featured image, in your case (if you use the Image Gallery), you should change the size of the default WordPress gallery images, in the setti…
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Can you show me the whole error message?Please make a screenshot of this error message, upload it on https://prnt.sc and post a link to that image in your next reply.Thanks
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Hi,It's the item in the Muffin Builder.http://prntscr.com/nlfe4y Thanks
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Hi,That image was on other domain, which also started to work when you change the HTTPS to HTTPhttp://prntscr.com/nlfiql I downloaded that image and replaced it on your slider.Thanks
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Please use this code:.column_button .button{ border:0 !important; } Thanks
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Hi,1) You were using the old function of mfn_builder_print, I changed it and everything works fine now.2) That's because you had turned on the "Stroke" button style.Remember, Action Button (Call to Action) is a button too, so it's inherit …
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Hi,I do not understand what you mean.Just use the "Accordion" item and fill required fields.Thanks
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Hi,Did you provide the id of video properly? I mean, without the equal sign ( = ).See it here:https://www.themepunch.com/revslider-doc/video-layers/ Thanks
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As we said earlier, there is no sourceset, the zoom box is using original image that you provided. (so it's not decreasing quality of image)http://prntscr.com/nlg0yh Remember, if you will insert a lot of images in the same row, then their size will …
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Hi,Can you explain your issue greater?If possible, attach some screenshots too.Thanks
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Unfortunately, PMs are disabled on forum.Please send a link to your website, we'll check what can be the problem and if it will be necessary, we'll ask you for login credentials.Thanks
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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No problem, I'll explain myself greater. When you use the "Multiple Categories" option (http://prntscr.com/nl2gxo), then you have to include all of the categories, even child categories, because if you won't provide the name of that child …
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The border of the button cannot be removed, If i'll customize it with CSS then all of the buttons will lose this border. If you don't like this border either, then please change the style of buttons Theme Options > Global > General http://prnt…
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I changed the permalinks to plain, then the pre-built website downloaded correctly.Settings > Permalinks It looks like the problem was related with the permalinks, maybe the url didn't refresh somewhere in the wordpress. Thanks