Pablo
Pablo
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The problem is not theme related.We switched to the "twentyseventeen" theme and it does not work too. You should contact your hosting provider - he should recognize the problem after looking at the logs.If he will not see any error in the …
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Hi,When you buy the theme you got 6 months of free support on this forum.After that, you have to renew the license for support here:https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048#support Thanks
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The "Back to Top" button inherit the button style settings.Your is set to "Stroke", that's why it's transparent. To change that, please go to the Theme Options > Global > General and change the style of that button.http://p…
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Hi,Can the "Footer" be also hidden?If yes, please turn on the "Blank Page" template while you edit that page.http://prntscr.com/njdz9g Thanks
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Yes, of course.You can register unlimited subdomains with one license key, as long as the main domain is registered under the same key.Thanks
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Hi,If you're trying to edit functions.php files using the "Wordpress Editor", then please do not do it.Connect to your server via the FTP and then start customizing the files. Thanks
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1) If you have in mind the "Our Models" text, then it's the subheader.You can modify/turn it off(or on) in Theme Options > Header & Subheader > Subheader 2) I do not understand where you want to use it.Can you explain yourself gr…
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Please paste that code into the Theme Options > Custom CSS & JS > CSShtml .mm-vertical #Top_bar .menu > li > ul.mfn-megamenu{ width:100% !important; margin:0 !important; } Thanks
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You mean the shadow below the text, right?Can you show me some example images?Thanks
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Did you turn on the "Next Slide on End" option?http://prntscr.com/nje4pm Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hi, 1. You can import/export the page builder content with the import/export tool at the bottom of the builder, see screen: http://prntscr.com/h1emu4 2. You can use also the templates, which let you create one universal builder grids and import it …
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Unfortunately, we provide only the latest versions of the theme - you should ask your hosting provider for some backups. Sorry, but we cannot support every plugin that exists - the most important and valuable plugins for the theme are supported now …
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Hi,If the domain name is the same, then you don't have to use other license key.Simply deregister and register the license key on the new domain. If you cannot deregister license key for some reason, please use this tool:https://forum.muffingroup.co…
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Of course.You have to provide old domain name in "Find" field and new domain name in "Replace" field.http://prntscr.com/njen1a All of the images and some customized paths in buttons always held the same, provided value.If you sta…
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …
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Hi @amard1979 Which icons do you have in common?These from our splash page? - https://themes.muffingroup.com/be/theme/shortcodes/typography/#icons If yes, you have to provide <i class="icon-name"></i> before the menu item name.…
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Hi,Please send a link to your website.1) Before chaning the colors of your website, please go to the Theme Options > Colors > General and be sure that your "Theme Skin" is set to "Custom Skin" - http://prntscr.com/njeezlIf …
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Hi @jbewes Unfortunately, it's not possible.If you would like to see it in the BeTheme as a next feature, please post your suggestion in this topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latestThanks
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Hi,We didn't test the Layer Slider 6.8.3 yet, so we cannot release it for BeTheme.It has to pass all compatibility test before we'll include it in nearest update.Thanks
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Hi, From the version 20, we have introduced a new way of installing sliders. Now, when you install a pre-built website, the slider is imported automatically. You can also import them without installing the pre-built website. Here is a screenshot fo…
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Hi,By "Rollover" you mean the hover, right?It can be changed with custom css, if you don't know how to do it, please send a link to your website.Thanks
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Hi,To do that, you would have to create the Custom CSS Font Face rule.More about it here:https://www.w3schools.com/csSref/css3_pr_font-face_rule.asp Thanks
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Your real value of PHP_Max_Input_Vars is set to 1000http://prntscr.com/njewxi Please contact your hosting provider about increasing that value, then everything will be okay.Thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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1) Sorry, but we do not offer theme files customization support.But, I suggest to start looking in the single.php file - it should direct you to next files. 2) You mean the underline on category in jquery filtering, right?Thanks
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Hi,Sorry, but we did not test the FooGallery plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the…