Pablo
Pablo
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- Pablo
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Comments
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Hi,Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
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Hi @profitsi Please open your website in Firefox html mode (CTRL+U) and check html errors you got. Please fix them first and all should be fine. Thanks!
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Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
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It can be edited only by customizing the theme files, but we do not support that kind of modifications.Thanks
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Hi,Sorry, but we do not understand what you trying to tell us, this forum is only english based.But, If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website t…
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Hi,If you want to display whole parent category just select the category from 'Category" dropdown menu.http://prntscr.com/ng4imv To display single category which has his parent, include the slug of that category in "Multiple Categories&quo…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hi,Set the minimalist option without header space.It's in the Theme Options > Header & Subheader > Headerhttp://prntscr.com/ng4v75 Thanks
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Hi,You ask me how to save entries(mails) from some form plugin?If yes, please tell me, which plugin for forms do you use? Thanks
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Did you remove the logo? The image is not set.http://prntscr.com/ng4t4u Also, please disable all of the plugins, clear the browser cache and check if the issue still exists.Thanks
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Hi,What do you mean by "unaccessible"?Is it under construction mode? It's not working? - please describe your problem greater. If it's possible, please send a link to your website.Thanks
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Hi,Did you try to enable only the RevSlider?Also, please contact your hosting provider, ask him about the logs, we(and the hosting provider) could recognize the problem by looking at it.Thanks
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Hi,We do not manage with the license keys.You would have to message the Envato and discuss it with them.Thanks
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Hi, Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your content unless you have changed the files directly in which case we suggest using a child theme. W…
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Hi,Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
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Hi,Insert it in the "Image" item with "Full size" and everything should be working fine.Also, if this won't work, please disable all of the plugins, clear the cache of the browser and check if the issue still exists.Thanks
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Hi,1) Paste that code into the Theme Options > Custom CSS & JS > CSS .menu-item a{ text-align:left !important; } 2) Unfortunately, it's not possible.You would have to edit theme files to achieve that, but we do not support such theme mod…
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I do not understand.I turned on the RTL mode on that demo and it works fine.https://themes.muffingroup.com/be/thriller/?mfn-rtl Can you explain your problem greater?Thanks
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Sorry, but these login credentials you sent are not working.Please send them once more, but this time check if they works and attach the link to the login page.Thanks
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Hi,Your problem is related to not enough PHP_Max_Input_Vars value.http://prntscr.com/ng5y16 Please contact your hosting provider and ask him about increasing that value to min. 5000.After that, everything should save correctly.Thanks
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Hi,Of course you can buy the support separately, just login with the same account on the themeforest, get into our item and there you will be able to extend it:http://prntscr.com/ng63qk Yes, if your support exipre, you will not be able to post quest…
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Hi,You don't have to modify anything in your theme files to display other logo on mobile device.Please go to the Theme Options > Responsive > General There you will be able to change the logo, see screen below:http://prntscr.com/ng6565 Thanks
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You didn't provide the admin rights to that account you sent.Please give me these rights and I'll be able to check what can be the problem.Thanks
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Do you still have backup copy of your website?We have to be sure before we'll update your parent theme and start looking for the issue. If you don't, please do it first.We suggest using the "Duplicator" plugin: https://wordpress.org/plugi…
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Without CSS there is only way to make it full width.You would have to disable the footer completely and recreate it as last section using the Muffin Builder with "Full Width" section enabled. Thanks
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Hi,Your problem is related to low max_input_vars value.http://prntscr.com/nfqsnw Please contact your hosting provider and ask him about increasing that value to min. 5000After that, try to save your content and check if the issue still exists. Thanks
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Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …
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Hi,We cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 thanks
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Sorry, I was looking at other element.I can notice it now. So, the problem is related with additional padding: http://prntscr.com/nfri6hCan you overwrite it in the "WPBakery Design Options"? I mean, by attaching padding:0px value.See scree…