Pablo
Pablo
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- Pablo
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Comments
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Hi,Is your WP up to date?Is your PHP version 7 or higher? Also, please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
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Hi,You can find that option while editing the menu item.http://prntscr.com/naexsr If you don't see that option, please check if you turned it on in the "Screen Options" on the top of the screen.http://prntscr.com/naeydg Thanks
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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I cannot access your page because it's blocked by cloudflare.http://prntscr.com/naetym Please disable it for whole European Union.Thanks
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Please install and activate this plugin: https://wordpress.org/plugins/classic-editor/Some plugins will not work properly with the gutenberg, so it will display the classic editor instead of Gutenberg. Try to save the home page with this plugin acti…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hi,Did you changed the Display Order of Content?Please go to the Theme Options > Global > Advanced and set it to "WP Editor - Muffin Builder"http://prntscr.com/nafbai Also, please disable all of the plugins, leave turned on only the …
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Hi,We do not include any redirection feature in our theme.It could be inserted somewhere in your content of Muffin Builder/Visual Composer.So, check it up. Also, please send a link to your website.Thanks
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Glad to hear that.Is there anything else I can help you with?Thanks
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Hi,Can you update both of the websites?Your theme is old (on both pages) and you should update them - it should solve the problem. Thanks
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Hi,As I can see, you're using some third-party plugins and they can be the fault too.Can you test it with all of the "Caching" plugins disabled?Thanks
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Hi,It's always good idea to have the WordPress and BeTheme always up to date - it will make your website safer. If you made changes in Theme Options or you've added the CSS in the Theme Options > Custom CSS & JS > CSS, then you don't have …
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Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
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Hi,I do not see that image - did you remove it? Whole page is white covered with text. Please show me it on the screenshot and enable it on your website.Thanks
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Hi,1) It's inlined CSS.Please edit the "Column" item used in that section and scroll down to the "Custom Styles".Make this field blank.http://prntscr.com/naflbo 2) It depends which Heading you're using, in your case it's H1http:/…
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Hi,Did you turned on the "Full Width" option in the Slider Settings of the RevSlider?http://prntscr.com/nafk9z Thanks
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Hi,You can only hide whole section, not only the certain items.Just get into the Section settings, then you'll be able to change visibility of that section.http://prntscr.com/naficv Thanks
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It looks like this coming soon mode is enabled somewhere on your hosting settings.This page is not coming from BeTheme.Thanks
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Hi,Please disable the "Coming Soon" mode first.Then I'll be able to help you.Thanks
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Glad to hear that.If you have some other questions, feel free to ask.Thanks
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Hi,Do you use the Child Theme?Also, please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
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Hi,You have to create the form using a Contact Form first.Follow all the steps here: https://contactform7.com/getting-started-with-contact-form-7/ Then, after copying the Shortcode of that contact form, just paste it to the "Column" item f…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup…
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Again, this same.https://search.google.com/test/mobile-friendly?id=koFy7dVBa0HvaPcxOkrlog Everything works fine, I do not see the problem. Thanks
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Hi,1) I do not understand.Where do you want to insert exactly? Can you show me it on the screenshot? 2) There is no limitation, you can install as much as you want.But, we do not suggest to do it, because a lot of them is created not correct.I mean…
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Hi,Unfortunately, it's not possible.You would have to edit theme and wordpress files to achieve that.We do not support such kind of modifications, so we cannot help you with that.Thanks
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Hi,It will be fixed in the Monday's update.This problem is coming from our theme. Can you wait or do you need it right now?Thanks