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Pablo

Pablo

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Pablo
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  • Did you upload image in the "Top Bar Background" section?It's in the Theme Options > Header & Subheader > Headerhttp://prntscr.com/n9lgzs Thanks
    in nav bar Comment by Pablo April 2019
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Hi,Sorry but I do not understand.The height value can be filled only with the numbers, not letters - if the 'x' is just a random number then it should work fine. Can you send me a link to your page? - also please disable all of the plugins, clear th…
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • Hi,You can change the navbar(topbar) background color in Theme Options > Colors > Header http://prntscr.com/n9j8qv If this won't help you, please send me a link to your website.Thanks
    in nav bar Comment by Pablo April 2019
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Yes, in this version we did use the "nice scroll" feautre.We had to remove it because this plugins was making a lot of troubles and it was not that popular at all. BeTheme does not have the feature which will allow to change the color of s…
    in Scrollbar Comment by Pablo April 2019
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hi,1) You can download them from the WP Market.They are free by the default. 2) It can be updated from the BeTheme > Installed Plugins 3) From the version 20, we have introduced a new way of installing sliders. Now, when you install a pre-built …
  • As I told you, the values are taken from the shortcode (in that page /products).http://prntscr.com/n9i5pr So, just increase the value named 'per page"Thanks
  • Your PHP_Max_Input_Vars value is too low:http://prntscr.com/n9hh93 Please ask your hosting provider about increasing that value to 5000 or higher.After changing it, everything will be working fine - remember about publishing the page again.Thanks
  • Yes, all of your settings will get overwritten by the pre-built website content. Also, I do not think it's that necessary, because it will change only the type of header, colors of the website and some behaviors on images/shortcodes. We suggest to …
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Scrollbar Comment by Pablo April 2019
  • Your theme is very old.Please update it first, below I pasted you how to do it: Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your content unless you hav…
  • So, reach us when it will be ready.Greetings
  • I do not understand - also, the link you sent is not working.You lose content (like text, audio block etc.) when you assign it as a homepage?Or you just care about the sound which 'should' come problem Revolution Slider?Thamnks
  • Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
  • Is your theme and wordpress up to date?Did you try to use this "Overwrite" option with all of the plugins (without the WPML) disabled?Remember, to clear the cache of your browser after disabling all of the plugins (without WPML)Thanks
  • We suggest to do it, as I told you in my previous reply.You won't have to use the CSS and you'll have smaller amount of code on your page.Thanks
    in Remove Menu Comment by Pablo April 2019
  • Hi,Please paste this CSS into the Theme Options > Custom CSS & JS > CSS body.page-id-1788 #Content{ margin:0 !important; } body.page-id-1788 #logo, body.page-id-1788 #Top_bar li a{ height:unset !important; line-height:0px !important; …
  • Hi,Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Also, do you use the Child Theme? If yes, please switch it to parent. Thanks
  • Hi,Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
  • Hi,Unfortunately, the only way to insert the button to menu is an "Action Button" - and this is the only way.Also, about the second question, from now on you cannot use HTML markup in most of Theme options. Fields that previously accepted…
  • Hi,Did you assigned the categories for products?Please disable all of the plugins (leave the WooCommerce turned on only) and clear the cache of your browser Also, please send me a link to your website.Thanks
  • Hi,This is not possible.It can be hidden only for everyone. To do that, you would have to modify/extend the theme files for that functionality, and we do not support this kind of modifications.Thanks
  • Hi,It always inherit the settings of the font from the content.Of course, you can change it with the Custom CSS. If you don't know how to do it, please send me a link to your website.Thanks
  • Hi, You can download the sliders separately, without downloading other stuff. Here is a screenshot for better understanding: http://prntscr.com/h85ybi If you do not see this option, please make sure that the revolution slider is installed and active…
  • Hi,Did you follow all of the tips mentioned near the Permalink ? (Theme Options > Blog, Portfolio & Shop > Portfolio)http://prntscr.com/n9frfv It's really necessary.Thanks
  • Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
  • Hi,It's made using the Revolution Slider.So, you have to get into that slider using that plugin - there you will be able to change that.Thanks
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