Pablo
Pablo
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- Pablo
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Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …
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Hi,Yes, indeed, our section videos does not work on mobile - they are disabled by default.You can set the Revolution Slider slide when you're editing the pagehttp://prntscr.com/n8y7w4 If you don't know how to use this plugin, please follow this topi…
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Hi,This is not possible with the Theme Options.It can be done with the Custom CSS. If you don't know how to do it, please send me a link to your website.Thanks
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Hi,I do not understand your question. Can you explain it greater?Thanks
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Hi,The problem is related with your "padding" value of 700px.http://prntscr.com/n8ylhh You should insert there an image item or use the Revolution Slider - this last option is really easy to use and it's mobile-friendly. Thanks
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Did you try to install this pre-built website one more time?Check this video, it will show you how to properly re-install the pre-built website.https://www.youtube.com/watch?v=Njz5XX2cGSI&t=121sIn your case, you should start from second minute (…
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Hi, Please open your website in Firefox html mode (CTRL+U) and check html errors you got. Please fix them first and all should be fine. Thanks!
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Hi,Please go to the Theme Options > Global > AdvancedCheck if you don't have the "pre-built websites" option disabled.http://prntscr.com/n8yj1x It has to be set as on the screenshot.Thanks
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Hi,Click on some image in Media > Library.When "Attachment Details" will appear, the ID will be displayed in the URL of that image.See screen:http://prntscr.com/n8yhp0 There you will find it.Thanks
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It's just a background image with the "Parallax" effectYou can enable it in the "Background Position" tab.http://prntscr.com/n8yghn Thanks
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Hi,It's possible to change with the Custom CSS.If you don't know how to do it, please send a link to your website.Thanks
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Hi,1) Unfortunately, it's not possible to make the text and button in the same line in the icon box feature.You would have to do it in two wraps (wrap and below the first wrap another wrap) with your custom HTML/CSS structure. 2) There is no paramet…
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Hi,It's the "Sliding Top" feature.It can be found in the Theme Options > Header & Subheader > ExtrasChange the "Sliding Top" tab to "Hide"http://prntscr.com/n8z7l6 Thanks
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Hi,Be sure that your code does not have any blank spaces or typos.Also, be sure that your theme and wordpress is up to date (Download the latest package from the themeforest profile) If the code will still be not working, you should contact the enva…
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It's not possible to make it exactly the same.The active color of tab can be changed in the Theme Options > Colors > Shortcodeshttp://prntscr.com/n8z1gi Rest of them, has to be recolored with this code below.Paste it to the Theme Options > …
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Hi,We provide only the basic version of the WooCommerce plugin.This one is extension and it require plugin and theme files customization, which we do not support. But, I found topic which should help you:https://webdesires.co.uk/blog/add-schema-to-w…
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Hi,Please migrate your website once more, but now use this plugin:https://wordpress.org/plugins/duplicator/ It's working fine and it does not make any issues after migrating the website.Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hi,Did you changed something in the theme files?I mean, before making the update. Thanks
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Hi,Your website does have the "Under Construction" mode enabled.Can you disable it for me? I have to inspect what can be the problem.Thanks
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Hi,Please de-register and register your theme again.Then try to install the plugins like 3-4 times.It should solve the problem.Thanks
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Hi,Unfortunately, it cannot be changed.It's hardcoded in the theme files and to change that you have to modify theme files but we do not support that kind of customizations.Greetings
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Hi,We are currently working about the Header Builder, so we'll start to create new features after that.Also, we didn't include it because there is a lot of the plugins which offer such functionality and it can be easily done.And nobody asked for it …
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Hi,To add new custom icons, you have to edit theme files.We do not support that kind of modifications, so we cannot help you with that. If you would like to see the functionality of uploading new icons, please post it here:https://forum.muffingroup.…
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Hi,It's the "Top Bar Left" background.Theme Options > Colors > Header http://prntscr.com/n8zdke Also, check if the "Theme Skin" is set to "Custom Skin" - it's really necessary.It's in the Theme Options > Color…
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Hi,What do you mean by "muffin builder is not compatible with our plugine." That is not true, the WPML plugin is fully compatible with the BeTheme.https://wpml.org/theme/betheme/ But it have to be configured before using that plugin.Check …
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Yes, but it's empty - it's just a placeholder.If you would like to see it as the next feature of the BeTheme, please post your suggestion here:https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
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Hi,Do you mean the "Masonry Tiles" layout?It's not possible, this mode is made to be sticked together and it cannot be changed by CSS.It's all managed by javascript and CSS can make troubles with the responsiveness.Thanks
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Hi,Your website does have turned 'coming soon' mode.Can you disable it? The most common place to insert the flags are near the "Hamburger" menu or inside the menu. Thanks