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Pablo

Pablo

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Pablo
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  • Hi,Please disable all of the plugins, clear the cache of the browser and check if the issue still exists.Thanks
  • Hi,If you mean the title in sidebar, then it's not possible.All I can suggest is resizing this font using the CSS. Send me a link to your website then I'll provide you that code.Thanks
  • Hi,Is your domain name begin with the letter 'W"?We had problems with the domains with the "W" in their names. Thanks
  • Glad to hear that.Is there anything else I can help you with?Thanks
  • If you would like to see this as next feature of BeTheme, please post your suggestion in this topic:https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Also, if you have some other questions, feel free to …
  • That's not true. But if they can do nothing about it, all that we can suggest is changing the hosting provider. Our hands are tied in that case because the problem is on their side. Greetings
  • Hi, Yes, of course, we do have this kind of plugin, install it: http://muffingroup.com/plugins/mfn-migrate-cb.zip If you'll have problems with the usage of this plugin, tell me. I'll explain to you it, but I think you'll handle it, because it's eas…
  • Hi,You should contact your hosting provider, it looks like the problem with your server configuration.Ask them about the logs, they should recognize the problem after looking at the error message.Thanks
  • Paste this CSS into the Theme Options > Custom CSS & JS > CSS@media (min-width:1240px){ #Action_bar{ position:fixed !important; } #Top_bar{ margin-top:55px !important; } } Thanks
  • Hi,After turning on the "Header Builder" plugin, access to header builder is turning on.In BeTheme > Header Builder you can customize your headerSee screen:http://prntscr.com/n6cu59 Thanks
  • I am really sorry, my bad. I oversighted it. Unfortunately, it can be changed only with the theme files customization which we do not support. Any JS or CSS code will not affect that, because it's hardcoded in the theme and changing all of the imag…
  • Hi, Of course, you can include a widget in the content of the muffin builder. Find for "Sidebar widget" item. http://prntscr.com/n6d2nq There you can insert a custom sidebar(Created in Theme Options > Sidebar) with widgets provided in …
    in Widgets Comment by Pablo April 2019
  • Then, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum …
  • Glad to hear that.If you have some further questions, feel free to ask. Thanks
  • Paste that code below to the Theme Options > Custom CSS & JS > CSS.faq_wrapper .question{ background:aqua !important; } .faq_wrapper .num{ color:white !important; } .faq_wrapper .question::before{ background:black !important; } Thanks
  • Hi,Is your Theme Skin set to "- Custom Skin -" ?http://prntscr.com/n69kcz It's really necessary, because if you choose some kind of skin (like Red) then all of the settings will be overwritten by this style and you will not be able to chan…
    in colors Comment by Pablo April 2019
  • Unfortunately, it's not possible with the basic(even advanced) css.You have to change the HTML structure of the single post feature, which require wordpress files customizaton - but we do not support such kind of modifications.Thanks
  • Hi,If you want to change the size of the images used in the Masonry Tiles, then you should go to the Theme Options > Blog, Portfolio & Shop > Featured Image There you will be able to change the default image size. (Blog & Portfolio sec…
  • The 6.8.2 version of LayerSlider is not available in BeTheme yet.We are currently testing it if this version is not making our theme working bad. Follow our changelog to be always up to date:https://themeforest.net/item/betheme-responsive-multipurpo…
  • Hi,A week ago, we released the update for the Child Theme.Now, if you will make some changes in your child theme, you don't have to provide the informations in functions.php which files you changed - now, it's automatically apply these changes. T…
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Hi,It's just FullHD image inserted in the section as background with full width.http://prntscr.com/n69wqq Do you understand now? Thanks
  • Hi,We had problems with the domains with the "W" in their names.It's probably still claimed on that domain (with a little typo). Please send this information privately thru the contact form which is on the right side at http://themeforest.…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hi,Will this be okay?Paste that code in the Theme Options > Custom CSS & JS > CSS body.home .button{ opacity:0.8 !important; } Thanks
  • Hi,This "Quotation" mark is just an image.I can disable it or change to other image(only if you send me a link to image) with CSS. Thanks
  • Hi, I tested it on my local machine, and it works fine. Please disable all of the plugins, clear the cache of your browser and check if the issue still exists. Also, did you test it on another browser? Maybe you disabled some pop-up option, or some…
  • Hi,Please edit your page, and on the right side of your page you'll find the "Template" option in Page Attributes.Change it to the "Blank Page" - it will hide your header and footer.http://prntscr.com/n6a7o8 Thanks
    in Hide menu Comment by Pablo April 2019
  • Hi,Please follow all the steps mentioned in that video below.In your case, you should start from the second minute (2:00) - it will show you, how to re-install the pre-built website.https://www.youtube.com/watch?v=Njz5XX2cGSI&t=121s Thanks
  • Glad to hear that.Is there anything else I can help you with?Thanks
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