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Pablo

Pablo

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Pablo
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  • Do you have some other questions?I can help you with them.Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hi,To see full content of your post, you have to click on the "Read More" or of the link - this page is just a catalog of your posts. But, I assume, you want to have a description there, so you have to fill the "excerpt" field.To…
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • @bamal81 Please deregister your license key on website and if you still see it registered on your domain at the API Tool, you should deregister it using the API Tool, then register it again through the dashboard on your website and try to update y…
  • Hi, This is what you need to do: 1. Go to menus and create a new menu - http://prnt.sc/f2v9he 2. Name the menu and add a custom link with the ID anchor you will use later(do not use spaces). Add to menu -http://prnt.sc/f2v9th 3. When the menu item …
  • Hi,1) The newest version of BeTheme works fine even with the PHP 7.32) This problem is really common, please check this topic:https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error Thanks
  • Glad to hear that.Is there anything else I can help you with?Thanks
  • Hi,That's not possible - BeTheme does not have such functionality.If you would like to move that down, you have to use the jQuery script to push that below the article content.We do not provide custom jQuery codes, we help only with basic css codes.…
  • Hi @SILVIAGONZALVES Sorry, but we do not understand what you are you trying to tell us.We use the English language only to communicate on this forum.So please, rewrite your question, then I'll be able to help you.Thanks
  • Sorry, I cannot tell you from which country we are, the ip adress neither.It's all due to the security reasons. All I can say, that we are from the European Union.Greetings
  • It's still "Under Construction" mode.Can you disable it?Thanks
  • Hi,Is your theme skin set to "Custom Skin" ?It's really necessary - http://prntscr.com/n4jquh If you set some color skin there, then all of the settings in colors will not be working.Thanks
  • Hi, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • Hi,If you want to create a split menu, you have to remember, that left menu is a main menu and the right menu is a secondary menu and it has to be assigned like that in the Appearance > Menushttp://prntscr.com/n4jp99Just create two menus and assi…
  • Hi,We cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 thanks
    in estate Comment by Pablo March 2019
  • Glad to hear that.Is there anything else I can help you with?Thanks
  • Hi,Please check that topic:https://forum.muffingroup.com/betheme/discussion/33972/yoast-seo-and-muffin-builder-builder-seo#latestIt should explain you it.Thanks
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
  • Hi,The Yoast SEO is working fine with our theme and it's supported.So, you can download it and use as you want. RememberYou have to turn off the "Use built-in fields" to use the SEO plugins.Theme Options > SEO http://prntscr.com/n4k2oh…
    in Add Yeost ? Comment by Pablo March 2019
  • Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your…
  • Hi,It depends which heading and template do you use in the post.Can you send me a link to that page?Thanks
  • Your menu does have the 'loading' classhttp://prntscr.com/n4kf8z It means it's problem with your plugins or modifications.Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
  • It will not possible to display the contact form popup on this page because it's a "Blank Page" template.Our pop-up activator(button) is always in the footer, and with this type of template the footer is removed, that's why it's problemati…
  • Hi,If you want to create the "Offer slider", then you must have the "Offer" items first.How to create it? It's simple, go to the Offer > Add New and create some items first.http://prntscr.com/n4kren And then, just insert the &…
  • Hi,Is your WP up to date?Is your PHP version 7 or higher? Also, please go to the Theme Options > Global > Advanced and be sure that "BeTheme pre-built websites" is ticked off in "Theme Functions | Disable" optionSee screen:…
  • Hi,Your CSS rules are issued:http://prntscr.com/n4ktit Please disable all of the plugins, clear the cache of your browser and try to change the h1,h2,h3 font sizes in the theme options.Also, if your theme is a child theme, please switch it to parent…
  • You created the code which is not correct.I was on your website and I created it for you, on the page "Bulimia Nervosa"http://prntscr.com/n4l4ze Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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