Pablo
Pablo
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- Pablo
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Comments
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Hi,You have to connect to your server via the FTP and remove the /revslider.Then you'll be able to install the RevSlider plugin.Thanks
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Hi,Yes, it will overwritte your Theme Options while installing the pre-built website.To prevent that, you have to install the WP and BeTheme on the subdomain with the same license key.You can register unlimited subdomains with one license key, as lo…
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Hi,It's not possible to install the Footer layout only from the pre-built website.The only way to change the footer is by customizing option it in the Theme Options > Footer and content in Appearance > WidgetsThanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hi,Please follow all of the steps mentioned in this video, in your case, start from the second minute (2:00)https://www.youtube.com/watch?v=Njz5XX2cGSI&t=121sThanks
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I updated the code above.It will work fine now.Thanks
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Hi,I do not understand at all.I assume, you want to create the portfolio slider feature, right?We got an item for that:https://themes.muffingroup.com/be/theme/shortcodes/loops/#portfolioslider To customize HTML code, you have to edit theme files, bu…
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Hi,Please change the theme to the parent theme and check if the issue still exists.It looks like the problem related to your modifications.Thanks
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Hi, From the version 20, we have introduced a new way of installing sliders. Now, when you install a pre-built website, the slider is imported automatically. You can also import them without installing the pre-built website. Here is a screenshot fo…
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Our work time is mentioned in the themeforest above the "Changelog"Check here: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048#item-description__changelog It looks like the problem is related to your ho…
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Hey,Does this happen when all of the plugins(leave the woocommerce turned on only), disabling the coming soon mode and after clearing the cache?Thanks
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Hi,Please disable the "Under Construction" mode.I wanted to take a look at that behavior, but I cannot access it.Thanks
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Hi,What do you mean by "editable file" ? To change the primary name of file, you have to download this image, rename it and then upload it again.That's the only way to do that.Thanks
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Hi,You have to create custom layout in the Wordpress > LayoutsThere you can change the logo and the style of the header.Unfortunately, you cannot change the menu items. Then, please edit the portfolio item and set the new layout in the "Cust…
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Hi,Unfortunately, it's not possible.You can use the Muffin Builder or Basic Wordpress Editor there only. If you want to use a Muffin Builder, then you have to change the template to "Builder" first.http://prntscr.com/n2kjsaThanks
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1) On which website is it?Please send a link to that page. 2) It's possible only with the Custom CSS.Please send a link to that page. 3) I do not understand the "Gliterrs", can you explain?Thanks
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Hi,You want to remover the featured image only or whole subheader?Please send a link to that page where you want to remove it too.Thanks
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1) Your php_max_input_vars value is too small(1000).To resolve the problem with saving changes, you have to contact your hosting provider and asking him about increasing that value(we suggest to change it to 5000). 2) On which page do you see it?Can…
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If you're using the "SVG" logo, then the "Height" value is changing to "max-height' https://prnt.sc/n2kvkb So, if you want to make this image bigger, you have to increase the width and the height of that image. We tested it…
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The problem is related to your image size.You have to change(crop) the size of these images to be the same. If you want to make it equal height, then you have to do it, it's the only way.Thanks
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Does this happen when all of your plugins are disabled?Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
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Sorry, but I do not see that issue.Can you tell me on which device and browser do you tested it?Thanks
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Hi, Unfortunately, this option works globally, and it's not possible to use both at the same time.If you would like to see it as a feature in the future, please post your suggestion here:https://forum.muffingroup.com/betheme/discussion/113/your-sugg…
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Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
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This code works like this: http://prntscr.com/n0zif0 I clicked on that image and the content which is provided in the '<div id="you-custom-id"></div>' appeared - in this case the 'CONTENT HERE' There you can use the shortcod…
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This problem is related with the WPBakery item and his inline-style, probably related with similar to our equal height of wraps function. http://prntscr.com/n101ts Please edit your page and try to locate this function/style(maybe it's just inline-cs…
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You didn't send a link to your website.Please send these login credentials once more but for now, please be sure if you sent all required informations.Thanks
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You have to find which one of your customizations is making problems to your website. Sorry, but I do not know what could make a problem because I do not see your code, also we do not help with the theme files customizations. Thanks
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1) The only proposition is that I sent you in previous reply.If you'll have more projects, then recreate it to the portfolio page. 2) You can upload other (bigger) logo in the Theme Options > Responsive > Generalhttp://prntscr.com/n10oyjIf you…
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…