Avatar

Pablo

Pablo

About

Username
Pablo
Joined
Visits
4,874
Last Active
Roles
Moderator

Comments

  • Yes, it is - it's labeled as "Accessibility - Header Builder support" Thanks
  • Hello, You have to manipulate the values of "Size" and "Line height" while editing the FAQ item using BeBuilder. https://forum.muffingroup.com/betheme/uploads/384/OFT1VL13884B.png thanks
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
  • Hi, To change the size of the images used in portfolio/blog, please navigate to theme options -> blog & portfolio -> featured image Notice! Remember to use thumbnail regeneration after you make your changes. Otherwise, the images will not …
  • Glad to hear that you solved it out. Is there anything else I can help you with? thanks
  • Please paste that CSS code into Theme Options -> Custom CSS & JS -> CSS body.archive.post-type-archive-product .mfn-wish-button{opacity:0; pointer-events:none;} It will hide it on main shop page. Thanks
  • Hello, Please go to the Theme Options -> Blog & Portfolio -> Portfolio and scroll down to the bottom. There you will find Single Product slug and Category slug, there you can change that. https://forum.muffingroup.com/betheme/uploads/340/H…
  • Hello, Please explain me, when the redirection should be done? On page load, on button click? I need more details to help you. thanks
  • Hello, Are you sure that your SSL certificate is properly working? The styles are loaded over the secure connection (HTTPS) and it looks like your page is still on HTTP. Its really necessary in 2023 to have the SSL certificate, its just a must-have.…
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. After that, please resave the theme options. Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
  • Of course you have that tab "Size & Style", just click here: https://forum.muffingroup.com/betheme/uploads/280/HZA52YWNKV65.png All of the items are inheriting the options from the tab I showed you on upper screenshot, the site setting…
  • Hey, Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
  • Hello, Indeed, that image does not have a background, it's transparent. The box shadow you have on that image is coming from the item, you probably set it by accident, please edit this image and look for the option "Box shadow" make it emp…
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
  • Hello, Where is that timeline? Is it BeTheme timeline? I'm not sure what you exactly have in mind. Can you show me it on screenshot? thanks
  • The port was a problem, what an unusual port... after changing it to 55000 it connected correctly ? The problem was with the Tagline of the website name, you probably copied it from somewhere with blank sign which was not correctly recognized by bet…
  • Hello, Can you share the password for the page here? I wanted to compare the HTML and CSS code used on both pages. Thanks
  • Hello, 1) Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. 2) Also, we suggest to use the Header Builder for building a header and then c…
  • Hey,You got this error because you are trying to install the wrong package. The theme file you are supposed to install is betheme.zip. More details about theme installation and mentioned stylesheet error you can find below: https://help.market.envat…
    in style.css Comment by Pablo January 2023
  • Hello, To use the new Mega Menu feature, you have to use the header built with the Header Builder 2.0, then it will work. Check the video tutorial about new header builder below: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Th…
  • After changing the theme to parent and disabling all of the plugins (I left the WooCommerce enabled only) it started to work. I suggest to enable plugins one by one while parent theme is on, to find which one is causing that. Thanks
  • Hello, Are you able to move it again using Duplicator plugin? This one is recommended by us and we didn't encounter any problem with this one. https://wordpress.org/plugins/duplicator/ thanks
  • Hello, I just resaved the footer template for EN language and it works - it has to be refreshed to make the css styles generated. We tried to force regenerate CSS while making the translation, but WPML does not have any hooks to do that and the only…
  • Well, you should use the "Theme Options -> Fonts -> Size" settings to change global font size, this is the only place which you should change global typography using BeTheme. https://forum.muffingroup.com/betheme/uploads/425/KLXQ0XIJ…
  • Am I correct, that you want to display only parent category, right? Please save it as I shown in my previous screenshot and take a look at the homepage (not through the BeBuilder), it should be okay - there is a problem with refreshing the content w…
  • Hello Paul, I strongly suggest to change the footer type to not be fixed, because the content from bebuilder gets loaded quicker than elementor content and that's why it happen. Otherwise, you can use some kind of preloading plugins, but we cannot r…