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Pablo

Pablo

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Pablo
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  • Hello, Please, send me a screenshot of the error message. It would be much easier for me, to find the solution to fix that problem. thanks
  • Hello, Where do you see it? I cannot notice it anywhere. https://forum.muffingroup.com/betheme/uploads/343/NCJ6B2T520SA.png thanks
  • Hello, Did you sent the credentials through the form again? I tried to log-in with the old credentials but I cannot entry it. https://forum.muffingroup.com/betheme/uploads/151/ONXROCWLX0WP.png thanks
  • Hello, The Blog Slider is there, but at the actual screen size you showed, they can be displayed without the slider, please test it on smaller resolution. Take a look, I turned on it smaller resolution and it started to slide: https://forum.muffing…
    in Blog Slider Comment by Pablo August 2021
  • Hello, I can see the issue, that's a good step, but I need administrator rights for that account to localizate the source of the problem. Can you attach me there priviledges? thanks
  • No problem. If you will have any further questions, feel free to ask. Thanks
  • Hello, If you want to create that kind of header, we strongly suggest to use the Muffin Header Builder instead. There you can create different header for non-sticky, sticky and for each device (desktop, tablet, mobile) Thanks
  • Hello Jane, If you do not use anywhere the maps item, or iframe code for map then the code for loading maps will not appear in the theme code. I tested it with the latest version of BeTheme and in source code the google maps code does not appear by …
  • Of course, you do not have to add the Custom CSS to do that, you should use the option for padding in Theme Options -> Header & Subheader -> Subheader, does this option not work for you? https://forum.muffingroup.com/betheme/uploads/479/P2…
  • Hello, You have to use the Custom CSS in that case, because BeTheme does not have option to do that through the theme options If you need help with it, please send us a link to your website. thanks
  • Hello, We do not have plans for that yet, I passed that information to the teams who is responsible for the pre-built websites and they surely will take it for the consideration. Thanks for the idea :)
  • Hello, I was on your website and created, then edited example page, that error did not display (I was building different layouts like 10 minutes) Do you have any steps to recreate the error? thanks
  • Hello, Please disable all of the plugins, clear the cache of the browser and check if the issue still exists. thanks
    in logo on menu Comment by Pablo July 2021
  • 1) You had a lot of not-supported plugins enabled, I disabled them. 2) You did not install and turn on the Contact Form 7 plugin, which is necessary for that demo. After these two steps, the images are downloaded correctly. thanks
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
  • Hello, Did you solve your problem? I see that padding for subheader is applied as well. https://forum.muffingroup.com/betheme/uploads/579/QRFCO4Z2LVZA.png thanks
  • Of course, on dekstop it will work fine, but on mobile, it will drop to another line if you won't use the Muffin Header Builder. Thanks
  • That space is because of the logo you are using, it's pushing the menu (notice the space you highlighted). Can you reduce it? Or you want me to help you to move the megamenu up with Custom CSS code? thanks
  • Hey, You got this error because you are trying to install the wrong package. The theme file you are supposed to install is betheme.zip. More details about theme installation and mentioned stylesheet error you can find below: https://help.market.enva…
  • Hello, 1) Please follow this documentation from RevSlider: https://www.sliderrevolution.com/manual/adding-and-configuring-icon-and-svg-layers/ 2) Please send us a link to your website, I'll help you with the CSS code. thanks
  • I downloaded and activated the Elementor, everything works fine. https://yourwebsite.io/mfn-test-elementor/ Please test it on that page I sent you, just replace the link to website, I hidden it because it was not public. thanks
  • Sadly, without the BeTheme/WP files customization it cannot be done, it's hard-written to keep the comment section as the last section on pages. Thanks
  • Hello, As I see, it does not have have space anymore: https://forum.muffingroup.com/betheme/uploads/860/JD228XC4Y7QT.png Did you solve the problem? thanks
  • Hello, It's the same problem as in your yesterday topic, please set the "background-size" as "cover" for the blue background with triangles. After that, it should look as you desire. thanks
  • Hello, 1) Do not be worry about the Wordpress, Muffin Builder and Theme Options content, they will not be lost, they are stored in the database, so you won't lose them easily. 2) Please, make a backup of the BeTheme directory and then, remove it fro…
  • Okay, but where did you get from the robots-template.php? Also, the "noindex" tag means to not-scrap the page in google results, isn't was set by you? thanks
  • Hello, Please update the BeTheme to latest version. Recently, we released a fix for that problem, it was related to the new elementor update which changed the structure how it's keeping the informations. thanks
  • I'm still not sure what you mean, is that element you asking for? https://forum.muffingroup.com/betheme/uploads/409/NH3CL1202RVT.png It's because you are using too big font size on mobile, you should decrease it for mobile only - you can do that in …
  • Please paste that CSS code into Theme Options -> Custom CSS & JS -> CSS body.blog .post-item h2 { font-size: 24px !important; } thanks
  • Hello, These credentials you sent are not working, please send them again, but privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please…