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Pablo

Pablo

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Pablo
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  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
    in Category Pages are all showing the same thing Comment by Pablo March 2019
  • Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …
    in Content disappearing and new items not showing Comment by Pablo March 2019
  • Hi,It requires a lot of very advanced CSS code, which we do not provide.We help only with the small CSS code modification and what you ask for is not that simple. It will be easier, to edit these files and change the HTML structure of it, than solvi…
    in Theater plugin calendar month navigation placement Comment by Pablo March 2019
  • Hi,I tested it and it works fine.Did you solve the problem? Also, please clear your browser's cache.Thanks
    in logo disappears in responsive design Comment by Pablo March 2019
  • Hi, Please edit that page and inspect your Muffin Builder sections, it looks like you inserted the blank section with some padding. Remove that section and everything will be okay. Thanks
    in remove white surface Comment by Pablo March 2019
  • Hi,To change the 'favicon' of the website, please go to the Theme Options > Global > Generaland upload the icon there. http://prntscr.com/muiwlyThanks
    in site icon not changed for public Comment by Pablo March 2019
  • Hi,You can use the permalink in the 'link' field.I mean: [fancy_link title="Newsroom" link="/contact" target="" style="4" class="" download=""] Thanks
    in fancy link should allow using page link id Comment by Pablo March 2019
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
    in Changes in muffinbuilder are not saved Comment by Pablo March 2019
  • Hi,I do not understand your question.Your slider is not responsive at all. But, you can disable the responsive option completely in Theme Options > Responsive > GeneralAnd turn off the "Responsive" option.http://prntscr.com/muisvtTha…
    in I DONT KNOW HOW MAKE MY WEBSITE ON MOBILE AS A DESKTOP Comment by Pablo March 2019
  • Hello, this is due to Envato new security changes which we have to follow. From now on you cannot use HTML markup in most of Theme options. Fields that previously accepted HTML now only accept plain text. Only basic HTML tags like strong and u are w…
    in Few issues in regards to the website Comment by Pablo March 2019
  • Hi, Unfortunately, we support the WPML plugin and our built-in translator only. But, you can use the Poedit plugin to translate the whole website, but you will have to duplicate your website (making the subdomain with WordPress + betheme files) - i…
    in Multilingual plugin Comment by Pablo March 2019
  • Hi,These screens from documentation are from older version of the BeTheme.We removed these options because they are very buggy and they are not working fine. We'll release new documentation soon.Thanks
    in Don't have Scroll & Pretty Photo in Addons Comment by Pablo March 2019
  • Hi, This demo uses the "Creative" header, so that means you don't have a header on top. This content (featuring line and social links) is inside the Muffin Builder - so please check all of the columns, and you'll find it. Thanks
    in BeRestaurant underline/social links in header Comment by Pablo March 2019
  • Hi,The height of this tab is automaticaly managed, so we cannot change that.The only way to make it 'smaller' is to set the padding value to 0 in the WPBakery settings of that item.Thanks
    in Change color of Tabs Comment by Pablo March 2019
  • 1) Please enable it, I have to check what can be the problem2) I updated the code above.If this is not the effect you wanted, please describe me what you want to achieve again because I'm not sure again what you want to achieve.Thanks
    in serch icon position Comment by Pablo March 2019
  • Hi, 1) Please check that documentation: https://contactform7.com/setting-up-mail/ 2) That's weird, but I think it's related with not correct configuration, let's resolve rest of the problems first, then we'll check if that will help. Also, please c…
    in Contact Form - Comment by Pablo March 2019
  • Hi,Can you explain your question greater?I'm not sure what you want to achieve.Thanks
    in What should I do to create a membership site? Sites to which the administrator issues approval Wha Comment by Pablo March 2019
  • Hi,All HTML codes should be inserted in the "Column" item - so if you want to use it in the "single post", you have to use the "Builder" template.Remember, to not use the JS code there. All JS scripts should be pasted i…
    in amazon SiteStripe Comment by Pablo March 2019
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
    in Can't update layer slider Comment by Pablo March 2019
  • Hi,Please disable all of the plugins, clear the cache of the browser and check if the issue still exists.Thanks
    in Category Pages are all showing the same thing Comment by Pablo March 2019
  • Hi, Please disable all of the plugins, then deregister the license key from your dashboard, then check through the API tool I sent you in the previous reply if this license key is not still assigned on your website, if it is, please deregister it.…
    in Unable to update Layer Slider Comment by Pablo March 2019
  • Please paste that code into the Theme Options > Custom CSS & JS > CSSbody #Content .post .section-post-header{ display:none !important; } Thanks
    in Content | Remove Padding Comment by Pablo March 2019
  • What do you mean by 'decrease the size of tabs'? You want to change the font size or the width of the tab or the padding inside of that box? Please explain your question greater Thanks
    in Change color of Tabs Comment by Pablo March 2019
  • @fitcurpa Please post this suggestion in this topic:https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latestThanks
    in BeTheme plugins installation fails Comment by Pablo March 2019
  • Please disable all of the plugins, then deregister the license key from your dashboard, then check through the API tool I sent you in the previous reply if this license key is not still assigned on your website, if it is, please deregister it. Th…
    in Can't update layer slider Comment by Pablo March 2019
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Content | Remove Padding Comment by Pablo March 2019
  • Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file and your wordpress admin login credentials privately thru the contact form which is on the right side at http://themeforest.net/user/muffing…
    in Limit for menu items on menu site Comment by Pablo March 2019
  • Please paste this code into the Theme Options > Custom CSS & JS > CSS.wpcf7-form-control.wpcf7-submit:hover{ background:red !important; } Thanks
    in text on button not displaying Comment by Pablo March 2019
  • Hi,Sorry, but your link redirects us to the place where ordinary user cannot access.But, I was on your website and I do not see any problem, did you solve it? If not, please be sure that you assigned proper slider in the Page Options while editing t…
    in Revolution Slider Not Showing Comment by Pablo March 2019
  • The <img> tag is working in some cases only - like the banner field.Sorry, I didn't mention it, but I updated the first answer to be more user-friendly. Greetings
    in html code as a text logo Comment by Pablo March 2019
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