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Pablo

Pablo

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Pablo
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  • @NewBag We deregistered your license key from "westfh" domain.You'll be able to deregister the license key now from your dashboard. Thanks
    in multiple licenses conflict with support periods - unable to apply updates Comment by Pablo March 2019
  • 1) Please get into the Theme Options > Global > General and change the "Minimalist" option to ONhttp://prntscr.com/mt19tyThanks
    in Couple of Questions Regarding Page Formatting and Slider Revolution Comment by Pablo March 2019
  • Hi,You can change it in the while editing the single portfolio item.http://prntscr.com/mt15uu This is the only place you can change that.Thanks
    in Portfolio Types Meta Comment by Pablo March 2019
  • I do not understand.Can you send a link to your website? It's not possible to display double grid in the betheme on mobile by default.Thanks
    in 2-spaltige clumn auf Tablet und Smartphone 1 spaltig machen Comment by Pablo March 2019
  • Hi,It's possible to link this logo only to homepage or disable the link completely.It's not possible to change it to anchor link.Thanks
    in How can I change a link to betheme logo? [BeTheme Wordpress] Comment by Pablo March 2019
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
    in WPBakery frontend editor not working Comment by Pablo March 2019
  • Sorry, I through you want to display whole content of the top right bar.If you want to display this cart, use this code into the Theme Options > Custom CSS & JS > CSS @media (min-width:1240px){ #Top_bar a#header_cart{ display:block !im…
    in Shopping cart not showing in Split Menu Comment by Pablo March 2019
  • Hi, 1) You can change it in the Theme Options > Colors > Content It's a "Note color" in the "Inline Shortcodes" section http://prntscr.com/mt1y71 2) You mean to add the hour, right? We use the basic WordPress functionality…
    in Author and date colors and info Comment by Pablo March 2019
  • Hi,You want to disable the lightbox completely?Theme Options > Addons & Plugins > Addonshttp://prntscr.com/mt2fb3 Thanks
    in How to change gallery template Comment by Pablo March 2019
  • Hi, To change the woocommerce images size please go to the customizer tool in wordpress and change it in the front-end. More information HERE Notice! Remember to use thumbnail regeneration after you make your changes. Otherwise, the images will not…
    in Changing woocommerce related product image size Comment by Pablo March 2019
  • Please paste this code into the Theme Options > Custom CSS & JS > CSS.clients_slider .slick-arrow{ display:none !important; } Thanks
    in Clients slider Comment by Pablo March 2019
  • Hi,Unfortunately, it's not possible.I tried to change it with the CSS in a lot of ways but the result is always the same.If you have some other questions, feel free to ask.Thanks
    in Unable to put absolute div zindex over "Empty: Subpage without Header" header/menu Comment by Pablo March 2019
  • Hi,1) Of course you can hide it.Paste this CSS into the Theme Options > Custom CSS & JS > CSS body.single-post .section-post-header{ display:none !important; } 2) To remove that black area, you should turn on the "Minimalist" …
    in Featured Image Comment by Pablo March 2019
  • Please try to update your theme like 3-4 times.If this won't help you, please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what mig…
    in BeTheme plugins installation fails Comment by Pablo March 2019
  • It will not work when you replace the builder files only. Please remove the betheme files completely and insert the latest theme files from ThemeForest website. You will not lose any of your content or theme settings, because they are stored in the …
    in Muffin Builder / Plugins installation Comment by Pablo March 2019
  • Hi,It's disabled by default on mobile - some of the contact forms can be too wide for mobile.That's why it's disabled. To enable it, paste this code into the Theme Options > Custom CSS & JS > CSS #popup_contact{ display: block !important;…
    in Popup Contact Form | Shortcode Comment by Pablo March 2019
  • Hi, It can be changed in Theme Options > Blog, Portfolio & Shop > Portfolio http://prntscr.com/mt081w Notice these strings I underlined for you. Also, do not insert the 'portfolio' string too, it can make some troubles because this permal…
    in Portfolio Types Meta Comment by Pablo March 2019
  • This option you showed in the theme options is working for Muffin Builder, not the WPBakery. You have to contact the plugin's author and resolve that problem with them because in this case our hands are tied. Greetings
    in How can I use another lightbox plugin instead prettyPhoto? Comment by Pablo March 2019
  • Hi, Unfortunately, with this type of header, the cart icon will not display. Basically, it does not have space to display, that's why it's hidden. We suggest changing the type of the header. Thanks
    in Shopping cart not showing in Split Menu Comment by Pablo March 2019
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Website is not scrolling in Chrome Comment by Pablo March 2019
  • Can you contact us when the website will be live? We have a lot of dashboard accesses right now, and it can take a lot of time. Of course, you can also disable the under-development mode for a moment. Thanks
    in Clients slider Comment by Pablo March 2019
  • Hi,The cURL error is reated with the server.Please contact the hosting provider. He should already recognize and amend this issue by looking at the error message. Thanks
    in How to have an empty cart page Comment by Pablo March 2019
  • I've updated the code above.It will work like you described now.Thanks
    in Sticky Menu on Scroll Comment by Pablo March 2019
  • Hi,Can you disable the "WordFence" ?I cannot acces your page due to some limitation.http://prntscr.com/mswx7a Also, please disable all of the plugins and then let me check it.Thanks
    in URGENT: Betheme CSS broke when updating to newer version Comment by Pablo March 2019
  • You can see that this issue (cURL 28) is about connection timeout and the problem is not theme related. It is all about the hosting provider. He should already recognize and amend this issue by looking at the error message. Please read these related…
    in plugins installing error Comment by Pablo March 2019
  • Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion and a lice…
    in multiple licenses conflict with support periods - unable to apply updates Comment by Pablo March 2019
  • Hi, Unfortunately, it's not possible - BeTheme does not have such functionality. It requires WordPress file customization to achieve that. But we do not support such changes. If you would like to see it as the next feature in our theme, please post…
    in Disable Author Link Comment by Pablo March 2019
  • Hi, You can change it in the Settings of the WooCommerce. See screen: http://prntscr.com/mswtp7 Just click the "Manage" to change the template of one of the emails. Thanks
    in E-Mail customization Comment by Pablo March 2019
  • Hi, Do you want to register your website through our API Tool? This tool is created only for deregistering the license key from domains which doesn't exist anymore. To register the theme, you have to install it first and then pasting the license key…
    in License code not working. Comment by Pablo March 2019
  • Hi,All available changes of the WooCommerce of BeTheme are in the Theme Options > Blog, Portfolio & Shop > Shop But, it could be possible to remove in the customizer.Get into the Appearance > Chustomize, then WooCommerce > CheckoutTh…
    in Shipping Comment by Pablo March 2019
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