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Pablo

Pablo

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Pablo
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  • Hi,1) All HTML codes must be placed in the Column item.2) Did you copy the full link?I mean, it will not be working if you pasted the youtu.be link.It has to be the ID of the video only. Thanks
    in Problems with adding videos from YouTube Comment by Pablo February 2019
  • Hi,Please disable all of the plugins, clear the cache and check if the issue still exists.Also, Is your "Content | Display Order" set to Muffin Builder - WP Editor?http://prntscr.com/mpq4pd Check, if your "Page Options" are not h…
    in Democontent not editible Comment by Pablo February 2019
  • Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
    in Cannot Update Theme from 20.8.7 to 21.0.9 using BeTheme Dashboard Update Button Comment by Pablo February 2019
  • Hi, 1) Why can't you update it? - Is there any error message? Is your theme up to date? Remember, to update your bundled plugins, you have to do it through the BeTheme > Install Plugins 2) Can you send me a link to that page? It's hard to tell y…
    in WPBakery Page Builder Comment by Pablo February 2019
  • Hi,Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Than…
    in Theme Registration Comment by Pablo February 2019
  • Hi, All of your images must have the same resolution to make them the same height. Also, To change the size of the images used in portfolio/blog, please navigate to theme options>blog,portfolio&shop>featured image Remember to use thumbnail…
    in Problem with News image and title Comment by Pablo February 2019
  • Hi,purchase codes (license keys) are not included for plugins which are bundled into the theme. It’s because of Themeforest license & agreements. This applies to all themes of course. However, there is no need to use this code because the plu…
    in WP Bakery Error? Comment by Pablo February 2019
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in Can't deregister theme Comment by Pablo February 2019
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Lightbox Overlay Background Color Comment by Pablo February 2019
  • Hi,Of course it includes.You have to provide the link to the proper social link in the Theme Options > Social.They will appear in the Action Bar (if you didn't disable it, Theme Options > Menu & Action Bar > Action Bar) and in the foote…
    in Social Share Icons Comment by Pablo February 2019
  • @AiireMx Sorry, but we do not understand what you're trying to tell us.This forum is English language based so please, type your question in English language.Thanks
    in Last Update changed shop sidebar look Comment by Pablo February 2019
  • Hi, To display multiple locations on the map you will have to use Map Advanced, but to do it, you have to provide the Google Maps API key into the Theme Options > Global > Advanced http://prntscr.com/mpqq6s In our Map Advanced item, there is …
    in How to show multiple locations on map? Comment by Pablo February 2019
  • Hi,If you deregister your license, you will not lose it.Do not be worry about it. If you have some problems with your license key, please deregister it with this tool:https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-…
    in deregister licence Comment by Pablo February 2019
  • Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
    in UPDATE Error Code Comment by Pablo February 2019
  • Hi,1) I'm not quite sure, do you want to make it always 'hovered'?2) Paste this code into the Theme Options > Custom CSS & JS > CSS .icon_box .icon_wrapper{ background:white !important; } Thanks
    in How to change Icon Box settings? Comment by Pablo February 2019
  • Hi,Be sure that your theme is up to date.Also, please update this plugin through the BeTheme > Install PluginIf you see any error message, please make a screenshot, upload it on https://prnt.sc and post it in your next reply.Thanks
    in WPBakery Page Builder - Can't Update Plug In Comment by Pablo February 2019
  • Hi, The problem is because you declared a lot of paddings in the sections. The only way to fix it without changing those paddings, is hiding that section on mobile and create another one section which will be created for mobile and displayed only on…
    in Trouble with image appearing too low on mobile. Comment by Pablo February 2019
  • We didn't get any message from you yet. Please check your mail inbox for our response, look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all required information …
    in Is there a limit in the number of divisions I can have on a page? Comment by Pablo February 2019
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffing…
    in Registration issue Comment by Pablo February 2019
  • Hi,1) I do not understand.You want to achieve that effect in the sidebar?It require some CSS code to make it look like this. 2) Please get into the Theme Options > Header & Subheader > Subheaderand change the Style of it to "Title &a…
    in Widget in the Sidebar Comment by Pablo February 2019
  • Hi,What do you mean by 'the panels'?Can you explain it again - with some screenshots if possible. I suppose, you want to change the color of it:http://prntscr.com/mprdkoThanks
    in Changing Background Color Comment by Pablo February 2019
  • Hi, The only way to change that is disabling that section on the mobile and creating the new one only for the mobile(with that ring image smaller). Just edit the section, scroll down and you'll notice the "Responsive Visibility" and change…
    in Mobile image size Comment by Pablo February 2019
  • Hi,Do not customize/copy anything in the database.It can make irreversible issues with our theme. Only way we support to duplicate the website is using the "Duplicator" plugin: https://wordpress.org/plugins/duplicator/It's easy to use …
    in BeTheme Muffin Builder Theme Panel Help Comment by Pablo February 2019
  • Hi,It's possible only with Custom CSS.Please paste this code into the Theme Options > Custom CSS & JS > CSS body.page-id-30 .question .title{ color:#3b3b3b !important; } Thanks
    in Faq accordion title color Comment by Pablo February 2019
  • Paste this CSS into the Theme Options > Custom CSS & JS > CSS body.page-id-35 tbody tr td, tr th{ border-color:burlywood !important; } Thanks
    in i want to change colors table Comment by Pablo February 2019
  • Hi,Be sure that you followed all of the steps from this topic:https://contactform7.com/recaptcha/Thanks
    in reCaptcha problem Comment by Pablo February 2019
  • Hi,Unfortunately, BeTheme does not have such functionality.You can duplicate the page and then translate it to the second language, but all of the menu items will be still in the primary language Of course you can use the WPML plugin too, it's suppo…
    in Add 2nd language to the side Comment by Pablo February 2019
  • Hi, Please contact your hosting provider and check if the current PHP version on your server has CURL enabled. thanks
    in Update Error Comment by Pablo February 2019
  • Hi,I do not understand what you want to achieve.Check this photo and tell me if it's it: http://prntscr.com/mpqzjy If it's not, please describe me it again, but greater now.With some screenshots if possible.Thanks
    in Wrap menu item Comment by Pablo February 2019
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
    in All sidebars from single posts suddenly gone Comment by Pablo February 2019
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