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Pablo

Pablo

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Pablo
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  • Hello, Sorry, but we do not support that plugin and we do not know what can be causing that. You should contact the webdeveloper to help you with this one, and customize the theme to work with that plugin. Of course, remember to install the Child Th…
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
  • Please use this CSS code, it should do the job. Paste it into Theme Options -> Custom CSS & JS -> CSS .content_slider.carousel .content_slider_ul li img, .content_slider.carousel .content_slider_ul li p.title {    opacity: 1 !important; } …
    in Item > Slider Comment by Pablo July 2021
  • Hello, 1) What do you want to do with the formatting of the images, they looks as they should right now, they do not have a lot of space, so they wont be that big as without the sidebar If you want to decrease the heading size for the blog element o…
  • Did you sent whole error message? Because the string you sent, looks like it's cut. thanks
  • It goes on the desktop, that right, that's because your header is transparent (which means, it does not have any height applied). In this case, you should switch your header type or create separate section for mobile only. Take a look at this video …
  • Can you share with me your website url? I tested it on our live developer sites and the cookie tester that you sent is telling me, that he found 0 cookies. Thanks
  • Glad that you solved it out. Is there anything else that we can you with? thanks
  • Hello, The Muffin Builder cookie is made for saving a settings of Muffin Builder https://forum.muffingroup.com/betheme/uploads/204/KS2G9CLN1S7L.png It's not reachable for regular person who's entering the website, this cookie will be created only fo…
  • Glad to hear that you solved it out! If you have any further questions, feel free to ask. thanks
  • Hello, That's because of the padding you applied for the first section of the Muffin Builder, see, after removing it looks nice on mobile. https://forum.muffingroup.com/betheme/uploads/663/GKYOZ7CSKI67.png thanks
  • Hello, What kind of cookie plugin did you install? We do not support any of them and we are not sure what kind of damage they could make. If your links were changed on the Muffin Builder only, then you can use our plugin, to switch the links to the …
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Hello, 1) You can disable the hover effects completely in the Theme Options -> Global -> Advanced https://forum.muffingroup.com/betheme/uploads/332/BT034NEWWJZ7.png 2) It depends on the max width that slider has, it's calculated by javascript.…
    in Item > Slider Comment by Pablo July 2021
  • Hello, Did you provide some height for your header? It must have some, to push elements under him down. Theme Options -> Header & Subheader -> Header https://forum.muffingroup.com/betheme/uploads/204/X7NLXCLMR1C7.png thanks
  • Hello, Sorry, but we do not understand what you want to tell us. On this support forum, we use the English language, and all of the questions, answers have to be written in that language. So please, rewrite your question. Thanks
  • Hello, Please update your theme to the latest version, because the latest one is 24.0.1 Also, if this won't help you, please disable all of the plugins, clear the cache of your browser and check, if the issue still exists. thanks
    in Update 23.0.3 Comment by Pablo July 2021
  • 1) Please paste that CSS code into Theme Options -> Custom CSS & JS -> CSS .mfn-megamenu{    max-width:960px !important; } 2) If you would like to add an icon next to the menu item, please provide them like HTML code, what I mean is: https…
  • Well, the version you are using is really old. With the 23.0 version, we provided completely rebuilded Theme Options and the Muffin Builder, the 24 version provided the live builder. I know, that it's not the answer for your question, but from the v…
  • Hello, Sorry, but we, as BeTheme, did not touch anything from the woocommerce product names in the recent updates. It's all about the WooCommerce plugin, not ours, you have to update the WooCommerce to the version where it's fixed. thanks
  • Hello, As I see, you have the error in your console coming from one of your plugins, which are not coming from us. Can you disable all of the plugins (leave the WPBakery turned on only), clear the cache of your browser and check, if the button issue…
  • Hello, Did you clear the cache of your browser after updating? Can you test it with all plugins disabled too? Also, which version do you use right now? Preview is working well. thanks
  • Hello, The Elementor did update with template kits, which messed up our importer of the elementor's pre-built websites. In a couple of minutes, the BeTheme update will be provided which will fix that problem. thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Sorry, but it looks like we are going in circles, because there is no other solutions or tips, without these I provided you earlier. We pass the requirements which is mentioned by GTMetrix team, by attaching the srcset functionality, straight from t…
  • Hello, Use the "Visual Editor" item instead the "column" item. Then you will have your WYSIWIG :) Thanks
    in Visual Editor Comment by Pablo July 2021
  • Then please do not use the "Column" item, but "Visual Editor" instead. The column item is not a WYSIWYG. Thanks
  • You did not change the link for the second popup, it's still pointing to the first popup. https://forum.muffingroup.com/betheme/uploads/225/W3IDJD96DJIN.png thanks
  • It's the same color, as set as the "Theme color" in Theme Options -> Colors -> Content, there you can change it :) https://forum.muffingroup.com/betheme/uploads/936/DY60NZ3KUH04.png thanks
  • Hello, Please head to the Theme Options -> Global -> Advanced and turn off the "Shadows" option. https://forum.muffingroup.com/betheme/uploads/276/ODLFV7OR8JM6.png thanks