Pablo
Pablo
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- Pablo
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Comments
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Hi, The automatic updates and notifications came with version 20, please follow the steps below. Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your cont…
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The login credentials are working, but dialog box is asking me for other credentials (I pasted this same credentials, but they are not working) Can you disable this or send the login credentials for the second authorization? Thanks
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@burkyy Your website is not using the BeTheme.We cannot help you with this.Thanks
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Hi,Be sure that your account does have admin permissions.Also, please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
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Hi @vtrangcw Please disable all of the plugins(Without RevSlider), clear the cache of your browser and check if the issue still exists. Also, please update your theme and plugins to the newest version.Thanks
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Yes, it will be really helpful.I'll respond you when I'll take a look at it.Cheers
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Hi,Can you send a link to the screenshot of this error message?Upload the image on https://prnt.sc and post a link to this image in your next reply.Thanks
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Okay, glad to hear that ;)I'll answer you in another topics then.Thanks
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I asked you for the WP Access in another topic, so if the login credentials arrive, I'll check what's wrong with the video. Thanks
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Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Hi,Please disable all of the plugins, clear the cache of the browser and check if the issue still exists.Thanks
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Hi, Please do what the error message says, remember to attach the license key. Thanks
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I'm not sure what you mean.Do you have some other questions?Feel free to ask.Thanks
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Hi,First of all, your "Top Bar with Menu" cannot be transparent, so please go to the Theme Options > Global > General, scroll down to the "Background" section and be sure that transparent option is ticked off in that option…
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Oh, sorry - I overlooked that. So, to avoid that, you have to upload images with the same resolution. Of course, you can change the size of the images used in portfolio/blog. Please navigate to theme options>blog,portfolio&shop>featured im…
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Hi, The Grid Width can be changed only globally, not for specific pages. As you said, this can be changed in Theme Options > Global > General in the Layout section. Thanks
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That's not working because you changed the "Classic" menu to the "Side Slide"Please change it in Theme Options > Responsive. This code was created for the Classic menu.Thanks
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Sorry, but this will not be possible to include.The JS scripts will not be working there, all of the signs are parsed and even if the code will be okay, the script will not run. All JS scripts should be inserted in the Theme Options > Custom CSS …
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Please deregister all of the license keys, then check on the api.muffingroup.com/licenses if the keys are used anywhere, then please register a license key on the domain(primary domain) As I see, you're using the multisite, so you have to activate …
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Hi,I do not see that issue.I created the "MufTest' page and I assigned the slider there and it works fine.Did you solve your problem? Thanks
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Hi,Please paste this CSS into the Theme Options > Custom CSS & JS > CSS .menubasket{ visibility:unset !important; } Thanks
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Hi,To display the sidebar on the category page, then you have to attach a sidebar on the main blog page.It will display a sidebar on all of the pages.Thanks
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Hi @nuanceid Please update your theme to the newest version.Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your content unless you have changed the files…
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Hi,This website is not using the BeTheme - so we cannot help you with it. Also, I see that everything is working fine now.Thanks
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Yes, you can do it but we cannot help you with this.Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item pageCheers
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Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …
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Hi,Please update your theme to the newest version and everything should be okay.Thanks
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Hi,Unfortunately, BeTheme does not have such a functionality.You can only copy whole pages using the import/export tool. Can I help you with something else?Thanks
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Hi,It's the subheader.To hide it, please go to the Theme Options > Header & Subheader > Subheader and tick the 'subheader' in the hide optionhttp://prntscr.com/mjfzvdThanks
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Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …