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Pablo

Pablo

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Pablo
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  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hi,Is your theme, wordpress and plugins up to date?Also, is your PHP version equal or higher than 7? Thanks
  • Okay, I thought that you're talking about the main video, sorry about that. Yes, all videos below the main video are created with the Muffin Builder. Remember, that to customize our pre-built websites you have to use a Muffin Builder. If you want t…
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • Hi, Do you use some third-party plugins? One of them could not be released for the 'Gutenberg' update. Please disable all of the plugins, clear the cache of your browser and check if the issue still exists. Also, please check this topic: https://fo…
  • Hi, You can create a custom sidebar in Theme Options > Sidebars, then to apply some widgets to it, please go to the Appearance > Widgets and insert the widgets you want to see in this sidebar tab. http://prntscr.com/mf5he6 To asign the sideb…
  • Hi,Please paste this CSS into the Theme Options > Custom CSS & JS > CSS.sub-menu{ top:80px !important; } It will solve your problem. Thanks
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …
  • Hi,Please disable all of the plugins(without the Ninja Forms), clear the cache and check if the issue still exists.Thanks
  • Hi, This is your Custom CSS, and this feature is not coming from the BeTheme. We cannot help you with it at all. All I can suggest is using the @media queries to change the position of this text on the mobile. More about the @media queries here: ht…
  • Please change your theme to the parent theme and update it to the newest version.If this won't help you, disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
  • Hi,Please use this tool to manage your license key:https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest Thanks
  • Is there anything else I can help you with?Thanks
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
    in Logo size Comment by Pablo February 2019
  • Hi,Please paste this CSS into the Theme Options > Custom CSS & JS > CSS html body .widget ul li{ font-size:12px !important; } html body .widget h3{ font-size:14px !important; } Thanks
  • I'm glad that you solved it out.Is there anything else I can help you with?Thanks
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • I do not see this issue. http://prntscr.com/mer7s2 I tested it on a couple of devices (on Mozilla and on other browsers) and it was displayed as I showed you in the screenshot above. Maybe it's a problem of your browser cache? Thanks
  • Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
  • You have to disable it for me.I cannot access your page when the maintenance mode is turned on.Thanks
  • Hi, What you are referring to is the action button. Please go to theme options>header&subheader>extras and change the action button. See here: http://prntscr.com/fb1egt We sometimes also add the 'BUY NOW' button as the last menu item, be s…
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • Sorry, my bad.Almost all of the header types are created to display menu above the slider.http://prntscr.com/met1f6 Or Do I misunderstand you?Thanks
    in Logo size Comment by Pablo January 2019
  • Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
  • Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
  • Hi,It can be done only with Custom CSS.Please send me a link to this page and I'll make it for you.Thanks
  • Hi,You mean the 'divider' item?It does not have the color, it's item with transparent background. I do not understand the second question, can you explain me greater?Thanks
  • It's not possible to set the Footer's content to be full-width. All you can do is changing the Layout of the Footer to be 1/1 - Theme Options > Footer http://prntscr.com/meq9bd And then, go to the Appearance > Widgets and remove all of the wi…
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