Pablo
Pablo
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- Pablo
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Comments
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You can use one license per end product, so you can use any pre-built website you desire or mix them but you cannot use the theme license on two domains. The only exceptions are for subdomains or subfolders. You can register unlimited subdomains wit…
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Hi,Please use this tool Bryan sent you.It will allow you to deregister your license key from old domain.Then, you'll be able to register your license key on another domain.Thanks
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Your version of the BeTheme is 16.2 (http://prntscr.com/mbzzff), the newest version is 21.0.4.Please update your theme to the newest version.Thanks
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Hi,Your theme is outdated. Please update your theme to the newest version, also disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
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Hi, You can see that this issue is about connection timeout and the problem is not theme related. It is all about the hosting provider. He should already recognize and amend this issue by looking at the error message. Please read these related links…
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Hi,You have to enable the parallax option for mobile in Theme Options > Responsive > Generalhttp://prntscr.com/mbxv62It should solve your problem.Thanks
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In that code you sent, you have other open quotes and closing quotes in the 'ids' parameter.http://prntscr.com/mbxkag It could make troubles like this.Thanks
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Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …
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Hi,We do not have option in the BeTheme to add more than two custom fonts.To achieve that, you have to use the '@font face' rule.https://www.w3schools.com/csSref/css3_pr_font-face_rule.asp Thanks
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Hi, Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your content unless you have changed the files directly in which case we suggest using a child theme. W…
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Hi,The only way to display it is using the "Magazine" header type.To change that, please go to Theme Options > Header & Subheader > Header and, to attach something in that blank field at the right, please go to the Theme Options …
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Hi,That's because your footer is 'fixed'.Please get into the Theme Options > Footer and change the style of this footer to 'default'http://prntscr.com/mbxz0e Thanks
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Hi,Please edit your page and then edit the section with that gap.Then, scroll down and find the option to remove the horizontal margin and tick on that option.http://prntscr.com/mbxxhcThanks
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Hi,I tested it and it looks like it working fine now.The problem could be related to cache. Is there anything else I can help you with?Thanks
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Hi, From the version 20, we have introduced a new way of installing sliders. Now, when you install a pre-built website, the slider is imported automatically. You can also import them without installing the pre-built website. Here is a screenshot fo…
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Hi,Yes it's possible, but you have to use the CSS for every post you want to have the 800px of width in section.Is that okay for you?Thanks
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Hi,All about "Button" shortcode here:https://themes.muffingroup.com/be/theme/shortcodes/typography/#buttons Take a look at the parameters of this, you can change the size of this button by adding the size="1" parameter.Do you wan…
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Hi,Does this happen when all of your plugins(without header builder) are disabled?Please check this and tell me the result.Thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Hi,All settings from Theme Options are not working for shortcodes, they has separate options in the item settings.As I can notice, you've used the "blog" item, that's not good in this case - please remove this item.Then, go to Settings >…
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Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …
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Hi,This is made by using the "Revolution Slider" plugin.So, to edit that, you have to go to a RevSlider plugin and edit that slider. If you don't know how to use this plugin, please be familiar with this documentation:https://www.themepunc…
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Hi,You have to change the 'style' of this shortcode/item.http://prntscr.com/mbz1e6 If you're using the item, then you have to edit this item in the Muffin Builder and you'll find the select box with style.Thanks
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Hi,It's not item from our theme, it comes from some third-party plugin.All I can suggest is to remove the "left" attribute and attach some "padding-left:-20px" to the ::before class.Will it be okay for you? Thanks
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Unfortunately, we support only the basic version of the WP Bakery.Is everything working when this plugin is disabled?Thanks
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If I'll disable the wrapping, then the text will get out the box and it looks awful.http://prntscr.com/mbyvou I cannot change the width of only of this box, all I can do is making all of the boxes bigger to fit these texts without wrapping. Do you s…
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Hi, 1) Unfortunately, it cannot be changed, it require a lot of advanced css to make it work - we only help with simple css.But, it will be okay if I'll make these images centered? - it looks a lot better. 2) You can change all of the colors of the…
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Hi,This is subheader, you can change the color of it in Theme Options > Colors > Header in the "Subheader" sectionhttp://prntscr.com/mbypjx Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hi,Please update the theme to the newest version.Thanks