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Pablo

Pablo

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Pablo
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  • Hi, In this type of the header, you cannot add anything there. You can only change the background of this header. Also, you can add the right bar which includes the cart icon and search field, but it will be next to the menu items. Theme Options >…
  • Hi, The size of Before After item depends on image size. If your image is smaller, then the whole item will be. Unfortunately, BeTheme doesn't have the option to change the proportions of the image in this item. All I can suggest is changing the wr…
  • BeTheme doesn't have the section limits. It all depends on 'max_input_vars', also the value of this setting must be changed by the hosting provider because changing it in the php.ini file will not work. Please contact your hosting provider and ask …
  • The private messages are disabled on this forum.Can you send this link in this topic?I'll remove the link to your website as soon I'll see it. Thanks
  • You can use the "WP Bakery" or our "Muffin Builder".If it will be created properly, then it will be working better. Also, I recommend to create the slider with Revolution Slider to make this front image.Thanks
  • Hi,It's blurry because size of this image is 'thumbnail".You have to increase the resolution of these images.Here are instructions for changing them: To change the size of the default WordPress gallery images, please go to settings>media. …
  • You mean shortcode, right?It should be inserted into the "Column" item.Thanks
  • Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion and your l…
  • Yes, it will change every icon on the website which will be inserted by this shortcode.Do you want to change it only on this page?Thanks
  • Hi, Please open your website in Firefox html mode (CTRL+U) and check html errors you got. Please fix them first and all should be fine. Thanks!
  • No problem, that's why I'm here.If you have some other questions, feel free to ask ;)Thanks
  • Hi,It's a not good idea to translate website with "google translate".A lot of websites will not display properly with this tool and we cannot change anything about it at all. All I can suggest you is to use the WPML plugin and translate wh…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hi,That's because you've turned on the "Parallax" in the header image.If you want to have your image resized properly, then you have to disable it. Also, you can use this CSS, but it won't look perfect on all of the images.@media (max-widt…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hi, 1) Before transferring the website, you have to deregister it, then migrate it to another server and register the license key on the new server. Also, we recommend to use this plugin to migrate the website: https://wordpress.org/plugins/duplicat…
  • Oh, your website starts with the letter "w". We had a problem last time with this type of websites. Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact…
  • Hi,Please paste this code into the Theme Options > Custom CSS & JS > CSS#Top_bar .menu > #menu-item-132 > a::after { content:unset !important; } It will solve your problem. Thanks
  • I'm glad that it solved your issue. We didn't notice the problem with WPBakery in the latest update, but surely, we'll take a look at it. If you have some other questions, feel free to ask. Greetings
  • Hi, yes - it could be fault of itPlease, contact your hosting provider and ask him about increasing this value to the 5000.After changing it, everything should be fine.Thanks
  • Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file, your admin wordpress login credentials and link to your website privately thru the contact form which is on the right side at http://themef…
  • Hi,This is not the BeTheme, so we cannot help you.Cheers
  • Is there anything else I can help you with?thanks
  • Hi,The problem could come from the frameset and this customization can make such problems.Please turn it off/disable and check if the issue still exists.Thanks
  • Hi,You have to use the custom css script to make it disappear.https://stackoverflow.com/questions/24253326/get-rid-of-alt-text-for-html-on-hoverThanks
  • Hi,I do not understand the issue.Can you explain me it greater with screenshots?Upload the screenshots on https://prnt.sc and post the links to them in this topic.Thanks
  • Hi, Unfortunately, at this moment we do not have any plugin/tool related to the lazy loading feature. The only plugin which can speed-up your website we support is W3 Total Cache. Please post your suggestion about this Lazy Loading plugin on this t…
  • Hi,Is this happening when all of your plugins are disabled?If yes, please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what migh…
  • Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
  • Unfortunately, we do not support the "Super Store Finder" plugin, so we cannot help you with it.Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://themeforest.n…
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