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Pablo

Pablo

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Pablo
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  • Please deregister and register your license key. Then try to update your theme like 3-4 times. It won't remove your settings or content build with Muffin Builder. If this won't help, then please tell me, does your website name starts with the "…
    in Can't update BeTheme Comment by Pablo December 2018
  • Hi,We support only the Google Maps maps, but you can use our "Map Basic" item which doesn't need the API key to work, only the iframe code. Also, if you would like to see the "Yandex Maps" support, please post your suggestion her…
    in Alternative to Google Maps Comment by Pablo December 2018
  • Hi, Unfortunately, we do not offer discounts. But, on special events like holidays or cyber Monday, etc. we change the price to lower, and this is the only time we do it. Thanks
    in Multiple License Discount? Comment by Pablo December 2018
  • Hi,1) Be sure that your theme is up to date.2) Disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
    in I can not import/export a template in a Post Comment by Pablo December 2018
  • Hi @TechStats Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
    in Muffin Builder Missing from BeTheme Site Comment by Pablo December 2018
  • Unfortunately, we do not help with theme files customization and I think, this is the only way to achieve that without the String Translation extension.If you have some other questions I will surely help you with them.Thanks
    in Different logos for each language. Comment by Pablo December 2018
  • Hi, What do you mean by "background image"? In the header, subheader or where? You can change the subheader image and the slider on every page. Just edit your single page and scroll down to the "Media" section. http://prntscr.co…
    in Change background image for each page Comment by Pablo December 2018
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
    in Sections Not Hiding on Mobile Comment by Pablo December 2018
  • Hi, It's not possible to change the content of the pre-built website with the WPBakery. Our demos are made with Muffin Builder, and they can be removed with Muffin Builder only. It's working like this because WPBakery and Muffin Builder created cont…
    in Cannot remove uploaded image in Muffin Builder (backend editor) Comment by Pablo December 2018
  • Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file, your wordpress admin login credentials, link to your website and your license key privately thru the contact form which is on the right sid…
    in "Add Image" Button not working !!!!!!!! Comment by Pablo December 2018
  • Hi,This is not the "BeTheme", so we cannot help you. On this forum we help only with theme named BeTheme.Thanks
    in Error Blog Page Comment by Pablo December 2018
  • Hi, 1) It's the Grid layout of the blog. Please go to Theme Options > Blog, Portfolio & Shop > Blog and select the "Grid" layout. http://prntscr.com/m1ky32 But be sure that your main blog page is set in Settings > Reading htt…
    in Questions Comment by Pablo December 2018
  • Hi, Why don't you use the "table" shortcode? https://themes.muffingroup.com/be/theme/shortcodes/typography/#table If you don't like the lines(border) of this table, then we can remove them with Custom CSS at the end. Thanks
    in Put spacing between words in one line Comment by Pablo December 2018
  • Hi, Did you solve the problem? I checked all of the pages on that website you sent me, and it looks like everything is okay. http://prntscr.com/m1kwpr I wanted to create you a Custom CSS to change this button link color. Thanks
    in Button text color Comment by Pablo December 2018
  • What you suggested is not possible, you would have to create the JS script to make it work. All I can suggest is inserting the images in the row with redirection (if you click them) to that portfolio category or item. Thanks
    in Portfolio shortcode inside tabs Comment by Pablo December 2018
  • Hi, The Testimonial item uses the "blockquote" tag, so you have to change it in Theme Options > Fonts > Family http://prntscr.com/m1ku1n But, to change the font to bold, you will have to use custom CSS. If you don't know how to do i…
    in Testimonial fonts Comment by Pablo December 2018
  • Hi,Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Also, send me a link to your website.Thanks
    in Getting a lot of errors lately Comment by Pablo December 2018
  • Hi, I do not understand the issue at all. But I can notice that you have some minify(cache) plugin which doesn't allow me to look inside the website's HTML code. Please disable all of the plugins, clear the cache of your browser and check if the is…
    in Please help Comment by Pablo December 2018
  • Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file, your admin wordpress login credentials, link to your website and license key privately thru the contact form which is on the right side at …
    in error trying update plugins and more errors Comment by Pablo December 2018
  • Hi @jo_pro,If your article is created with Muffin Builder, then import/export should work, but it won't copy the text created in WordPress editor. If your content of the article is created in WP Editor, then you have to use the "duplicate post…
    in Export and Templates not working anymore Comment by Pablo December 2018
  • Hi,This header style looks like this, so you have to change it to something else.Like "Classic"Please go to Theme Options > Header & Subheader > Headerhttp://prntscr.com/m1l8vf Thanks
    in How to hide the border of underline in the menu Comment by Pablo December 2018
  • Hi, 1) http://prntscr.com/m1l4gl It looks like this because wraps with image want to be equal with height to the boxes with text and your image is too small. The wrap background image(as you said in the second question) should fix this problem. 2) …
    in Front page small visual issues Comment by Pablo December 2018
  • Hi, I don't think that's possible.Only the subcategories of blog can be displayed, not the "upper" categories. Only way to show the "top level categories" are the breadcrumbs in the Subheader.Theme Options > Header & Subh…
    in Unable to create a page that automatically displays top level categories only Comment by Pablo December 2018
  • 1) Possible only with Custom CSS:.accordion .answer{ background:gold !important; } 2) It's the padding coming from content and too big height of the header.To remove content padding, then edit your page "o-nas" and check the "remov…
    in menu problem Comment by Pablo December 2018
  • Wait, I'm a little bit confused. You want to change the space on the original server or current? I do not see any space(only on the menu there is a little bit of space because of the logo) - http://www.vrachnasandco.com.au/ http://prntscr.com/m1lgel…
    in Firm homepage space Comment by Pablo December 2018
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Titles width on mobile Comment by Pablo December 2018
  • Hi,Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Also, change the permalinks to something else in Settings > Permalinks Thanks
    in Error 404 Comment by Pablo December 2018
  • Hi,  Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
    in Pagination next arrow in shop theme Comment by Pablo December 2018
  • Hi,It's the jQuery filtering.http://prntscr.com/m0zaa3You can enable it in Theme Options > Blog, Portfolio & Shop > Blog(or portfolio, it depends where you want to use it)But, you cannot use the pagination(Theme Options > Blog, Portfoli…
    in Filter feature Comment by Pablo December 2018
  • Hi,Did you assign the shop page in the WooCommerce > Settings? http://prntscr.com/m0z8o9The options set in the Theme Options > Blog, Portfolio & Shop > Shop will work only on pages which have shop page assigned. If you're using the &quo…
    in Change the Product Listing Comment by Pablo December 2018
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