Pablo
Pablo
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- Pablo
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Please do what error says. Do not forget about including a license key and link to this topic. Thanks
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Hi, What you ask for, is file customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don't know how, you should contact your web developer. Item Policy says: Item support does not include services …
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Sorry, for all this questions, but I have to be 100% sure about what you want to achieve. Oh, that means you have to do the same step as I told you before.For every page which you want to remove it you have to assign the CSS.Do not forget about chan…
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Hi,Please disable all of the plugins, clear the cache and check, if this issue still exists.Thanks
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Hi,Can you show me on screenshot which banner image do you have in mind?Please upload this image on https://prnt.sc and post it here.Thanks
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Hi,If you're modifying the theme files, you have to install Child Theme of BeTheme (it's inside the .zip you downloaded from theme forest) A Child Theme prevents from overwriting the code while updating a theme.All about Child Theme here:https://c…
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Yes, it's because of max input vars. It's a very common issue, and it can be resolved only by contacting hosting provider. You have to ask him, about increasing this value to 5000. It will solve your problem of disappearing content. Thanks
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Hi,1) Please contact your hosting provider and check if the current PHP version on your server has CURL enabled. 2) This is what you need to do: 1. Go to menus and create a new menu - http://prnt.sc/f2v9he 2. Name the menu and add a custom link wi…
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Please register your theme now on this domain you're using right now.This tool I send you is created for deregistering license key only. You can register your license key on website, in BeTheme > Dashboard.Thanks
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You can remove this column and place an image item. But, as you can see, there is a tag named 'id', you can change these image by changing the ID of these images. You can find an ID of all images in Media Library of Wordpress http://prntscr.com/lqj…
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Can you send a link to your website one more time?Thanks
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Hi,Is your theme up to date?Also, did you try to test it with all plugins disabled (without WPML) ?Thanks
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Unfortunately, it's not possible. I can suggest you is to change the colors of Action Bar Theme Options > Colors > Action Bar Also, You can use our "Muffin Header Builder" plugin, which is in late beta now. https://forum.muffingroup…
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Hi, The only way to make it is using the "Layout" feature. Create the layout with your settings. http://prntscr.com/lqgd4r Then, you can align it on your page (main page) http://prntscr.com/lqgdho Unfortunately, you're limited to our hea…
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Please, send me a link to the screenshot of your System Status.BeTheme > System StatusThanks
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Hi, Unfortunately, it's not possible to change the responsive breakpoints for columns separately. The mobile breakpoint can be changed in Theme Options > Responsive > Header http://prntscr.com/lqg8xl Also, it's possible to hide some sections …
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Add this CSS to Theme Options > Custom CSS & JS > CSSa.fixed-nav{ display:block !important; } Thanks
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Hi,Please paste this code into Theme Options > Custom CSS & JS > CSSbody.single-portfolio .section-post-header{ display:none !important; } body.single-portfolio .entry-content{ padding-top:20px !important; } Thanks
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Hi,Please contact your hosting provider, ask him about increasing:PHP Memory Limit to 128MB (or 256MB if possible)PHP Time Limit to 180PHP Max Input Vars to 5000 This will solve your problems.Thanks
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Is there anything else I can help you with?Thanks
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All of the Custom CSS should be pasted intoTheme Options > Custom CSS & JS > CSS There is no other place to paste it.Thanks
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Hi,You can increase only whole header height, not only the menu.Theme Options > Global > LogoIncrease this value:http://prntscr.com/lqgrcf Thanks
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Hi, Did you try to upload your custom icons? We do not have icon-wifi. I do not understand at all. Please, disable all of the plugins, clear the cache and check if the issue still exists. Thanks
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Hi, Please contact your hosting provider and check if the current PHP version on your server has CURL enabled. thanks
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Unfortunately, Jetpack plugin is usually making issues to our theme.If you would like to see it compatible, please post your suggestion here:https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
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BeTheme is not a plugin, it's a theme.So, please disable all of the plugins, leave turned on only the Contact Form 7.Then, clear your cache and check if the issue exists.Thanks
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Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
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Hi, Any javascript will not load at the start in the tab. You would have to open, close and open tab once more to load it. So, we suggest not to use it there. Tab item is created for image with text. Cheers
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There was a lot of changes in BeTheme from version 10.But as I see, the structure of HTML is nearly the same. If you want to fix the menu, please paste this code to Theme Options > Custom CSS & JS > CSS#Top_bar .menu_wrapper{ width:70% !i…