
Pablo
Pablo
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- Pablo
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Comments
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You did not follow the steps that Phil told you - you did not set the slider in dropdown menu. https://forum.muffingroup.com/betheme/uploads/587/TWQHCWC2B3W7.png After switching the slider to one of the downloaded (by you) sliders it works fine, che…
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Hello, Can you attach the admin rights for that account? Right now, I cannot do or check anything at all. thanks
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I do not recommend using this kind of CSS codes, it's not good. You can disable the CSS for sticky menu by adding :not() pseudoclass. It would look like this, just for example: #Top_bar:not(.is-sticky) .menu_wrapper{} Remember, the .is-sticky class …
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It's just a wordpress functionality, we do not include the wordpress documentation on our support center, it's all described on the "Developer Wordpress" website. It's good to hear that your issue get resolved, if you have some further que…
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This is default for wordpress, we cannot simply change that - it would require wordpress core modifications which we cannot do, it could cause enormous problems. If you have some further questions, feel free to ask :) Thanks
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If you want to keep the logo with your content, then you have to disable that option - menu(with full width option disabled) and content will always be limited to the "Grid" set in the Theme Options -> Global -> General https://forum…
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Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the one…
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Hello, If we are not sure what is the question, we have to ask you about more details to give you proper answer, not trying and guessing what it can be. But, in your case, please head to the Theme Options -> Global -> Sliders, there you can ch…
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Hello, Of course you can edit them, but only demos which are built with Elementor, you can browse them using the filtering for "Elementor" pre-built websites. https://forum.muffingroup.com/betheme/uploads/239/K3NKKQO2O6WI.png thanks
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Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the one…
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Hello, Do you mean, that firefox does not have the smooth scroll? I can see that issue on my browser, but it's working. Can you disable all of the plugins, clear the cache of the browser and check, if the issue still exists? thanks
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Can you tell us, what issue or problem do you have with the search field, please? Also, the Search Field does not support AJAX, it's connected with basic wordpress search page which by default, does not have the asynchronous loaded content :( thanks
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Hello, Wordpress has huge modifications possibilities, so you will surely be able to achieve that, just study the documentation of wordpress, it's really the source of good quality informations, see it here: https://developer.wordpress.org/ thanks
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Hello, The WPBakery does not have any functionality to change the lightbox plugin :( You are limited to the one which is bundled to WPBakery or modify the plugins file to use the same lightbox plugin as we do. thanks
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It is not the WP 5.6 or BeTheme issue, it's just because of your plugins - after disabling them, it works fine. I suggest, to disable one by one and check, which one is making that issue :) thanks
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Are you able to deregister the theme from the dashboard? I mean on the place on the screenshot. Then please, register it once more :) Also, please disable all of the plugins before doing that. thanks
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Can you send the same informations directly on our mail? [email protected] Thanks
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Can you create for us a test environment with account which have admin rights? To test it, we need to have the WP 5.6 and BeTheme with the latest version. On actual environement I cannot do that because of two things: 1) My test account does not hav…
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Hello, After disabling all of the plugins, the issues disappeared. You have to disable one by one and find out, which one is making that problem - because it's surely one of the plugins which is not supported by us. thanks
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Sorry, we misunderstood you - the anchor links does not work on the tabs on same page, I mean - you will not be able to open them, on the same page - you can only open them between pages, it's also noted below the field to fill ID in the Muffin Buil…
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Your Muffin Builder is rolled up in the "Page Options" which is hidden, simply click on it and the Muffin Builder will appear :) https://forum.muffingroup.com/betheme/uploads/775/YZLRZTFOD3HI.png Thanks
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You must understand, that all of the contact forms did not work on the envato which is delivering dashboards to us - it was not a problem only for us, but for all of the themes, please check these topics: https://forums.envato.com/t/email-notificati…
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Well, it looks like it's not used anywhere - are you sure, that your website is registered with that license key? As Can I see you have two license keys purchased. I cannot take a look at your website because you did not send us the URL. thanks
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Without the magnifying zoom, you can only zoom (popup) the image by clicking the 'magnifying glass' icon, and this is the only way to zoom it with our theme. https://forum.muffingroup.com/betheme/uploads/284/D308LTDBSGUD.png If you would like to ach…
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This is surely not how it should work. Can you disable all of the plugins, clear the cache of your browser and check, if it works? If it won't solve your problem, please send us WordPress dashboard access privately thru the contact form which is on …
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As I see, you did not create the anchor menu correctly, you are missing the "One Page" option - it should be turned on. Please, check this video tutorial to make it correct: https://support.muffingroup.com/video-tutorials/how-to-create-a-o…
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Hello, Sorry, but we do not support the "Active Campaign" plugin, so we do not have any clue why it is not working. Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: h…
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Okay, I do understand now. We do not have any item or way to create that effect. The only items with hiding content that we have are "Accordion" and "Tabs", but it's not possible to open/close it with button item. If you would li…
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Hello, But, we do not have any effect for product image to set "on click", you would have to edit the woocommerce files to add that functionality. All of the possibilities of the product image zoom effect are mentioned by @Phil in earlier …
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Well, then the most similar item that we have is a "Slider" item, check the styles of it here: https://themes.muffingroup.com/be/theme/shortcodes/content-blocks/#slider Check our documentation too: https://support.muffingroup.com/documenta…