Pablo
Pablo
About
- Username
- Pablo
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Comments
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Can you show me a screenshot which border line do you want to remove?There is few of them and I'm not sure which one.Thanks
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Yes, this is normal thing while installing the pre-built website.Please, contact your hosting provider and ask him about:Increasing php_max_input_vars to 5000Php_time_limit to 180And, downgrade your PHP version to 7.0 Also, Please send us WordPress …
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Hi, What you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don't know how, you should contact your web developer. Item Policy says: Item support does not include se…
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You didn't provided an admin rights for this user.I cannot get into BeTheme options.Cheers
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The plugin stops downloading because it's reaching the PHP_Time_Limit. It can be related to the slow download connection. But, as I said, please contact your hosting provider, ask him about logs on the server, maybe the issue is connected with somet…
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Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
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You have inserted this content(text) through some third-party editor.Please remove this text(or turn off this plugin) to get rid of this text.http://prntscr.com/liawe7 Thanks
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http://prntscr.com/liaxck Please contact your hosting provider and ask him to increase global max_input_vars value to 5000. The local value is always limited to global. Even if your local value is 5000, but global is 1000, then a local value will no…
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Hi, The only free way to translate pages is recreating them in another language. (just clone the page and translate it) And making a redirection in menu item or button. Cheers
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Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
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Sorry but this is not possible. If you want the same image to have the same height and be half the width then it will not scale properly. It will lose it’s proportions and be disorted. Block elements such as images are not possible for such scaling …
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You didn't send us all required informations. (missing password) Please send us them again, but be sure that you provided all of them.Thanks
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I disabled your Custom CSS code and everything works fine.Please, find the CSS which make issue and remove it.Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hi,Did you upload the smaller image for mobile?Theme Options > Responsive > Generalhttp://prntscr.com/li8bhv Thanks
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By removing the theme from the theme folder via FTP.Thanks
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Hi,Please send me a link to screenshot of your System Status.BeTheme > System StatusThanks
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Hi,After disabling your Custom CSS everything works fine.Get rid of issued CSS and everything will be okay.Thanks
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You are talking about "my website's footer", but you showed me a ".header{ font-size: 18px;}"If you want to increase your footer button size and text's for mobile, use this CSS:@media (max-width:787px){ #Footer button{ font-si…
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Hi,Unfortunately, it's not possible.BeTheme allows only to change the breakpoint to lower value. If you want to increase a breakpoint, then you have to modify theme files.Files customization in reference to Item Support Policy is not allowed. So if …
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Unfortunately it's not possible.This is the basic option of BeTheme and to change it, you would have to edit theme files. There is workaround, you have to delete the Featured Image and insert it inside the content.Cheers
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Share is working only for not-animated images.http://prntscr.com/li71fz Facebook do not support such share feature for gif images.You have to use a static images for featured image.If you want to use gif image, insert it inside the content of portfo…
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Hi,Please contact your hosting provider and ask him, about increasingPHP_Max_Input_Vars to 5000.After doing it, everything will be alll right. Thanks
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Hi,You can change the 'Mobile breakpoint' in Theme Options > Responsive > HeaderJust decrease the value of this break to 776pxhttp://prntscr.com/li5ia1Thanks
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Hi,This is the "Action Button".If you want to get rid of this, please go to Theme Options > Header & Subheader > Extrasand Hide the "Top Bar Right" or leave all fields in "Action Button" blank.http://prntscr.c…
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Can you disable the under construction mode?Cheers
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Hi,Please, go to Theme Options > Header & Subheader > Header and change the"Minimalist" option to "Default | OFF"http://prntscr.com/li5g02 Thanks
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Hi, It's not theme related issue. You have to contact your hosting provider, ask him about logs, and this is the only way you can know what makes issues. I think that download speed is too low. Cheers
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Hi,Your website is under construction mode.Can you disable it?Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…