Pablo
Pablo
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- Pablo
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Comments
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Hi,This first message you sent, tells that some files are missing.Please, go to your FTP and find this layerSlider folder and delete it.Then install this plugin again. Also, this second message could mean that your license key is used on more than o…
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http://prntscr.com/l1k7ox As you see, your global values are much lower than local. A local value will not be higher than global, I mean, if your global value is 1000, then even if your local value is 7000, then the local value will be limited to 10…
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Hi,While editing a landing page, you can select a 'blank page' templatehttp://prntscr.com/l1k77t It will hide your footer, but it will hide a menu too, but you can recreate it with Muffin Builder.Thanks.
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1) You have to create your slider from beginning.Download that image which is in old slider and change the PNG to JPGhttps://www.youtube.com/watch?v=qIE5_TdjkQY 2) To check the page id, you have to click right mouse button on your page and click 'i…
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Hi,All of the texts can be removed or changed in Theme Options > TranslateIf you want to remove text from there, just leave a blank field with space inside of it. It's not possible to show a author box in Portfolio page, but you can display an au…
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Hi, BeTheme does not have the graphics editor, all we can suggest is using a Wordpress. It's in WP Dashboard > Media http://prntscr.com/l1k1km You can use a Muffin Builder or WPB, but we recommend using Muffin Builder - it's lighter and have mor…
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Hi,Please be familiar with this documentation:https://www.themepunch.com/faq/add-your-own-preloader/ It will surely help you.Thanks.
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Is this happening when you disable all of the plugins(without vanilla WooCommerce of course)Cheers
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Hi, We do not have the item named "Advanced Tabs" Also, our tab item allows displaying tabs on top or the left. https://themes.muffingroup.com/be/theme/shortcodes/content-blocks/#tabs There is no option to make it on top and bottom. It re…
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Hi,I tested it and slider is working fine.http://prntscr.com/l1kp29I added text, changed the color, font and weight of it - there is no issue. But, there is still this jQuery issue.Please send us FTP access to your website using the same contact for…
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This is not good way to do in Blog post.We suggest to avoid this type of posts. Paste this Custom CSS into Theme Options > Custom CSS & JS > CSSbody.single-post #Content .icon_box li{ text-align:justify !important; } Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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@changethursday Are you using a Gutemberg plugin?If yes, you have to click update then refresh a page. Please, disable all of the plugins, clear the cache and then try to import/export code from page to page.Thanks.
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Hi, Here's how to connect to FTP: https://www.siteground.com/kb/connect-to-ftp-using-filezilla/ Try to do it what I told you in the previous post. If you still don't know how to do it, please post, we'll try to do it another way. Thanks.
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@mrgarcia707 Please, do what I told to do Claritycc in previous post.Thanks.
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Hi @animalinside, All requests concerning license registration must be send thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact Notice! Please attach your license key in the message. thanks
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Hi,Your image weight is 2,56MB, please compress your image.https://tinyjpg.com/ After this, everything will be ok.Thanks.
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Hi, all of the themes on the envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product, so you can use any pre-built website you desire or mix them but you cannot use the the…
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Please paste this CSS into Theme Options > Custom CSS & JS > CSS@media (min-width:1240px){ #Top_bar:not(.is-sticky) #mega-menu-main-menu{ padding-top:20px !important; }} Thanks
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Hi,You have to update the plugins in BeTheme > Install Plugins.We have there our updater which do not require a premium license. Also purchase codes (license keys) are not included for plugins which are bundled into the theme. It’s because of T…
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Did you use this plugin I sent you before?If yes, and it still doesn't work, please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check …
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Hi @eskay_s76 Please describe your issue greater. We do not know what is your problem Thanks.
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Hi @eskay_s76 Please describe your issue greater. There was a lot of issues on this topic, so we do not know which one is similar to yours. Thanks.
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Hi,Please disable all of the plugins, clear the cache and check again.Also, be sure that your theme is up to date.Thanks.
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Hi,You have to create a social menu in Appearance > Menushttp://prntscr.com/l18yl8Insert a <i class="icon-name"></i> with icon-name from here:https://themes.muffingroup.com/be/theme/shortcodes/typography/#icons And assign it…
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We cannot access your wp-admin page.http://prntscr.com/l17fef Maybe it's redirection or plugin issue.Cheers.
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All of the plugins must be downloaded directly from our API.We cannot provide plugin files. Please contact your hosing provider and ask him about upgrading your PHP version to 7Also, be sure that your theme is up to date. Thanks.
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Hi,You can download only settings of pre-built website(http://prntscr.com/l184o0)But it won't change a lot of things, only theme options - so, all of the content won't be touched. We recommend to install the whole content. If you are new to BeTheme,…
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Hi, there might be few different reasons, why you get this error and this has nothing to with the BeTheme itself. Below, we list some most probably causes: - there is not enough memory on server side and only your admin/hosting provider will be ab…
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Is this page assigned as a main portfolio page?Theme Options > Blog, Portfolio & Shop > Portfolio? If yes, and it's still not works, please send us WordPress dashboard access privately thru the contact form which is on the right side at h…