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• Hi, Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your content unless you have changed the files directly in which case we suggest using a child theme. W…

  in Design changed suddenly DESIGN GONE!!! Comment by Pablo August 2018
• Hi,I do not see issue now.Did you solve the problem? Thanks

  in Font on the mobile view too big Comment by Pablo August 2018
• Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…

  in How it works - Open Link in Lightbox Comment by Pablo August 2018
• Hi,You can find a shortcode of this gallery here:https://themes.muffingroup.com/be/theme/shortcodes/content-blocks/#slider Copy it and you'll have similiar gallery.Thanks.

  in How can i do the gallery like pre-built theme (Thriller) Comment by Pablo August 2018
• Hi, After purchasing WPML plugin, you get access to talk with their support. Please, talk to them about it. Please, look at this too: https://wpml.org/forums/topic/how-to-change-font-and-size-for-different-lanauge/ Thanks

  in Where are default fonts set per language Comment by Pablo August 2018
• You can change the slider shortcode inTheme Options > Global > Advancedhttp://prntscr.com/knb2jz Also, copy the embed code of slider you want to have (in Revolution Slider plugin) and paste it to the place I mentioned above.http://prntscr.com…

  in How to change banner in home page ? Comment by Pablo August 2018
• Hi @tipto Is your theme up to date?Also, send us link to your website.Thanks.

  in Button Link is not able to set Comment by Pablo August 2018
• Hi,This is not possible.To customize it, you have to modify theme files which we do not support.All settings of slider behaviour can be found in Theme Options > Global > SlidersThanks.

  in How i move licence on ontger site? On old site this licensed not need Comment by Pablo August 2018
• Hi,You can change it while editing the slide in Revolution Sliderhttp://prntscr.com/knb0w6 Thanks

  in Revolution Sider Full Width Comment by Pablo August 2018
• Hi,Did you solve the problem?I cannot see it. Tell me, which OS and Browser do you use?Thanks.

  in How to remove the bar/spacing under the main menu Comment by Pablo August 2018
• Hi,Just make a button which redirect to this file.https://themes.muffingroup.com/be/theme/shortcodes/typography/#buttons Use this shortcode and paste a link to this pdf in link="" attribute.Thanks.

  in Nest way to show a PDF file Comment by Pablo August 2018
• Hi,Please go to Theme Options > Global > GeneralThere will be Image Frame options, change the style of it to overlayhttp://prntscr.com/knbepl Thanks

  in Show title of portfolio items in portfolio grid on hover Comment by Pablo August 2018
• Hi,1) Please use this custom css.portfolio-item .desc{ background-color:transparent !important; } 2) .portfolio-item a{ color:red !important; } 3) This is not possible. All options of portfolio are in Theme Options > Blog, Portfolio &…

  in How to change portfolio wrapper background color Comment by Pablo August 2018
• Hi,Please disable all of the plugins, clear cache and check again.Also, do a screenshot of System Status in BeTheme > System Status and post it here viahttps://prnt.sc Your website is under construction mode, please disable it.Thanks

  in URL Link Comment by Pablo August 2018
• Hello, this is an error in the API connection, you should be able to check that in your betheme dashboard system status. We suggest disabling all of the plugins and custom scripts on the page. Please also contact your hosting provider because this i…

  in Can't install the plugins layer slider, wp bakery page builder, slider revolution caused on an error Comment by Pablo August 2018
• Hi,I'm not 100% sure what effect do you mean.Can you send a link to your website?Thanks.

  in Iconbox Comment by Pablo August 2018
• Hi @A_KuS,We tested it and it works all fine.Be sure that you publish page after importing it. If you just want to copy whole website, you can use this tool to do ithttps://wordpress.org/plugins/duplicator/ Thanks

  in Export/Import Muffin Builder isn't working on subdomain site Comment by Pablo August 2018
• Sorry, but we can't.Our policy states that we do not support third party plugins or custom code.If we would help you, then a lot of people will ask us for this same.Thanks.

  in Muffin Builder for PopupPress Comment by Pablo August 2018
• Please disable all of the plugins, without the revolution slider of course, clear cache and check again.Thanks

  in Facebook can not fetch album error Comment by Pablo August 2018
• Hi,I do not understand at all.Can you describe it greater with some screenshots and link to website?Thanks

  in Can i ajust things in the smartphone view without changing the destktop\tablet view? Comment by Pablo August 2018
• Hi,1) Disable all of the plugins, without revolution slider, clear cache and check again.2) Be sure that BeTheme is up to date.3) Send us a link to your website.Thanks.

  in Responsive Issue Comment by Pablo August 2018
• Hi,1) You can disable the responsive version of website, but not for one page only.Find the Responsive buton in Theme Options > Responsive and turn it off. 2) Please disable all of the plugins and check if your theme is up to date.Thanks

  in How to force desktop view on mobile/tablets? Comment by Pablo August 2018
• Please disable all of the plugins, clear the cache and check again.Thanks

  in Where is this extra white space coming from? Comment by Pablo August 2018
• Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …

  in Request Entity Too Large Comment by Pablo August 2018
• Hi,This is revolution slider slide.Please edit this slider in Wordpress Dashboard > Revolution Slider.Thanks.

  in How to change banner in home page ? Comment by Pablo August 2018
• Hi,Please use this Custom CSS code .widget select{ color:pink !important; border-color:pink !important; } Thanks

  in Changing Widget Colour Comment by Pablo August 2018
• Hi,You can use a simply CSS code to hide it.I mean display:none parameter.Are you able to do it or I have to assist you? Thanks

  in Padding below title on blog posts Comment by Pablo August 2018
• Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…

  in Pre-built Websites Installation Incomplete with missing images on WordPress Multisite Comment by Pablo August 2018
• Hi,Please1) Disable all of the plugins, clear cache and check again.2) Clear for a while a Custom CSS code and check again tooThanks

  in Font on the mobile view too big Comment by Pablo August 2018
• Hi @pxlounge ,What is your question?I do not understand at all.Thanks

  in How to update URL for Go Live Site Comment by Pablo August 2018
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