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Pablo

Pablo

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Pablo
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  • This is normal procedure - please do not be mad.We have to advice first few steps because usually most of issues can be fixed without our dashboard access.Cheers.
    in WP Bakery not updating Comment by Pablo July 2018
  • Hi,Please go to Theme Options > Header & Subheader Select the Hide Page Title option.http://prntscr.com/k7dc75Thanks
    in Help with delete headline Comment by Pablo July 2018
  • Hi,First of all, third site isn't made in BeTheme, it's just Bootstrap WP connectedThere is no option in BeTheme to make your blog post beautiful by one click.You have to make a Custom CSS which will make it looks nice, but it'll be hardor you can e…
    in Blog slider design Comment by Pablo July 2018
  • Hi,It require an edit of BeTheme, it cannot be disabled with custom CSS.We cannot support you with this. You can modify it in functions/theme-shortcodes.phpDo not forget about changing the BeTheme to BeTheme Child ThemeThanks.
    in Hover effect on feature list Comment by Pablo July 2018
  • Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …
    in Problem importing a built website Comment by Pablo July 2018
  • You don't must have an access to your old website to use this toolCheers.
    in Releasing of "used" registration Comment by Pablo July 2018
  • Hi,You can enable this effect in Theme Options > Global > General > Background sectionEnable the Transparent Header and Top Bar with menuhttp://prntscr.com/k7dozvThanks.
    in Transparent effect menu Comment by Pablo July 2018
  • Hi,Did you try a Move Up option while editing the wrap of this content?http://prntscr.com/k7dm2fCheers
    in Z-Indexing Comment by Pablo July 2018
  • Hi,Do you want to have two menus on one page?This is not possible, if you want to make other menu for one page, sure.Just make a Custom Layout and assign it while editing page you want to have it.Greetings.
    in How do I create a sticky menu that appears only on one page? Comment by Pablo July 2018
  • Hi, the autoplay function is disabled on most of the modern browsers these days. You can only autoplay videos without sound. This is blocked by the browser and we cannot help you with this issue. More information about the recent changes here: https…
    in Page options are not working in my site. Comment by Pablo July 2018
  • Hi,Please use tool which is in this topic: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latestThanks.
    in deregister manual Comment by Pablo July 2018
  • Hi,Be sure that you have Decrease Fonts option enabled.You can find it in Theme Options > Responsive > General http://prntscr.com/k7dzlb Enable it
    in Font is not resizing when viewed on mobile device Comment by Pablo July 2018
  • Hi,Sorry but there is no option to stick the action bar. You could just go to theme options>header&subheader>header and use the style "fixed" this way the whole header will be sticky. thanks
    in Sticky Action Bar Comment by Pablo July 2018
  • Hi,Your padding was to high, i reduced it, please paste this Custom CSS, if this old padding was made with Custom CSS, please delete it first. #Subheader{ padding: 175px 0 160px !important; } Thanks
    in How to stretch featured images to fit screen Comment by Pablo July 2018
  • Isn't it working after disabling all of the plugins?Cheers
    in Don´t get the "offer slider thumb" working properly Comment by Pablo July 2018
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Blog Slider Comment by Pablo July 2018
  • Hi,Please use this tool to deregister your page without an access to website.http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latestCheers
    in cant deregister betheme as i dont have access to website files Comment by Pablo July 2018
  • Hi @studyoneoPlease disable all of the plugins first and try again.Thanks
    in How to deregister purchase code? Comment by Pablo July 2018
  • Hi, Is that blog, portfolio or just page? Can you provide me a link to this page? Please go to Theme Options > Header & Subheader > Subheader and delete the Background Image http://prntscr.com/k7dsig Cheers
    in How to remove background image title section Comment by Pablo July 2018
  • It's possible but It require a lot of HTML edit to make it work, we do not support it.You have to do it yourself or find somebody who'll make it for you.Cheers.
    in A line on mobile version - cannot get rid of it Comment by Pablo July 2018
  • Please make sure that CURL is installed, all plugins are disabled and there is no firewall on the server. thanks
    in Css file not found Comment by Pablo July 2018
  • Hi, all of the themes on the envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product, so you can use any pre-built website you desire or mix them but you cannot use the the…
    in license using wamp local Comment by Pablo July 2018
  • Hi,Your screenshot does not work.Please upload it on snag.gy or pasteboard.coThanks
    in How can I change icon and icon color in the demo? Comment by Pablo July 2018
  • Hi,No, you do not have to open the style.php.You have to copy to style.php the content showed in documentation.Open the source of your page and find for<style id="mfn-dnmc-style-css"> And copy this lines of codes to this style.php.…
    in static css Comment by Pablo July 2018
  • Please show me your error message when you update your plugins?Also, did you disable all the plugins before the update?Thanks
    in Website misbehavior while opening Comment by Pablo July 2018
  • Hi,Did you create a Sidebar in Theme Options > Sidebars?http://prntscr.com/k7eqll Also, did you add something to it in Appearance > Widgets?http://prntscr.com/k7eqxi Cheers
    in how to activate sidebar Comment by Pablo July 2018
  • Hi,You have to change the layer slider slide not to be full width.Cheers.
    in Layerslider with background Comment by Pablo July 2018
  • Whole section: http://prntscr.com/k7enmn Settings of the Section on the bottom:http://prntscr.com/k7eo7a Settings of the wrap with image:http://prntscr.com/k7eogu Settings of the wrap with column:http://prntscr.com/k7eozbhttp://prntscr.com/k7ep26 …
    in Setup the website looks like beDecor theme Comment by Pablo July 2018
  • Hi,I cannot find this video on page, can you show me a screenshot of it and a link to this page?Cheers
    in Video not working Comment by Pablo July 2018
  • Hi,1) After disabling all the plugins it's still not working?2) I see that image is too small, can you change the wrap in editor of the page to be background-size cover?Cheers
    in Opening social media in new window Comment by Pablo July 2018
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