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Pablo

Pablo

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Pablo
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  • Hi,You can do two sections, first for mobile and second for desktop.After you'll do it, you have to edit section and there is a Responsive Visibility option.http://prntscr.com/jw8v8l Feel free to ask.Thanks.
    in Swap columns Comment by Pablo June 2018
  • Please disable all plugins and try again.Also, there are few issues with your HTML code, open your website in HTML mode (firefox CTRL+U), try to fix it too.Thanks.
    in Sidebar error Comment by Pablo June 2018
  • Did you try to use a Revolution Slider instead?Also please turn off all widgets and check it again. Few video attributes (like autostart) will be blocked soon by almost all websites, it gonna be problematic.https://developers.google.com/web/updates/…
    in Video background not showing on mobile... Comment by Pablo June 2018
  • Hi,It can be changed in Theme Options > Colors > Forms > Focushttp://prntscr.com/jw9jc5 Thanks.
    in Adjust a color in the shop Comment by Pablo June 2018
  • Hi, Please go to theme options>addons&plugins>addons and disable the nice scroll plugin.Thanks.
    in Mousewheel scroll over iframe issue Comment by Pablo June 2018
  • Hi,Please read this:https://www.themepunch.com/revslider-doc/video-layers/Also, try to disable all plugins and see if it works. And you have few HTML errors (firefox CTRL+U), please fix them too.Thanks.
    in Youtube background video stopped working Comment by Pablo June 2018
  • Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the ones we…
    in Add a simbol in font of one mneu button Comment by Pablo June 2018
  • Hi,Please edit your index(main) page, and on bottom of editor you'll have a "One Page" option.Turn it ON.http://prntscr.com/jw9lnf Thanks
    in Scroll to part of page instead of Jump Comment by Pablo June 2018
  • Hi,You can make it as two sections. One for desktop, second for mobile.Simply edit section and on bottom of it there is Responsive Visibility option. http://prntscr.com/jw8lykThanks
    in image section mobile Comment by Pablo June 2018
  • Hi,Please go to Theme Options > Footer > General > Extras Paste a shortcode or text/html in Popup Contact Form | Shortcode field.This field is for the contact form shortcode but can be used for other purposes.http://prntscr.com/jw8e8a And p…
    in Sticky floating button or div Comment by Pablo June 2018
  • Hi,You can't do it on image/gallery.It can be done only with shortcodes and custom html. <a href="#you-custom-id"   rel="lightbox"><img src="url to image" target="_blank" class="" /><…
    in When clicking on an image in image gallery, I want the image pop up to display text instead of the.. Comment by Pablo June 2018
  • Hi,Go to your shop page, edit it and there you'll have an option for forcing sidebar.http://prntscr.com/jw8gi9 But this will work only when you have one sidebar Thanks.
    in Sidebar Left Comment by Pablo June 2018
  • Hi,Simply deregister the license key from all domains and register it again on the main domain.Thanks.
    in moving license Comment by Pablo June 2018
  • Does all categories have assigned posts to them?If you have a category with no posts/portfolios assigned then they won't display.Thanks.
    in Portfolio scroll Comment by Pablo June 2018
  • Hi,Please use this custom CSS code #Top_bar .menu li ul li a{ border:0 !important; } body #Top_bar .menu li > ul { box-shadow:0 !important; -webkit-box-shadow:0 !important; } Also, go to Theme Options > Global > Advanced > Options - t…
    in Change Submenu Comment by Pablo June 2018
  • @BuildAnOnlineBusiness Please deregister your key from all domains and then register it again on your multisite installation.Please use this tool to manage your licenses.http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregiste…
    in Error updating plugins on MultiSite install / managing MultiSite licenses Comment by Pablo June 2018
  • Hi, What you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don't know how, you should contact your web developer. Item Policy says: Item support does not include se…
    in Shopping slider arrows Comment by Pablo June 2018
  • Please use BeTheme Child when you edit code of our theme,it will make your files secure when theme will be updated.We do not support theme files modifications. Thanks.
    in team member Comment by Pablo June 2018
  • We always ask users to disable plugins because we have to narrow down the cause of the issue.Have you tried disabling all plugins?Cheers.
    in 404 error after update Comment by Pablo June 2018
  • Hi,Please use this Custom CSS code. @media (max-width:767px){ body #Content .section_wrapper { padding-left:0px !important; padding-right:0px !important; } } Thanks
    in revolution slider background video doesn't play Comment by Pablo June 2018
  • Hi,Please use this Custom CSS code: body.single-product #Content .section_wrapper { padding-left:0px !important; padding-right:0px !important; } Thanks.
    in Full Width Tabs Product page Comment by Pablo June 2018
  • Hi, If this won't work, try to disable all plugins(without VC) then check if it works.Also send here URL to your website. Thanks.
    in WP Bakery visual composer is not working Comment by Pablo June 2018
  • Hi,Please disable all your plugins and check if this works.Thanks.
    in counter "main" number simply desapear Comment by Pablo June 2018
  • Hi,Can you send me a link to your website?Did you try to change a value of padding in BeTheme > Theme Options > Footer > Generalhttp://prntscr.com/jw6n1kYour second value must be a zero!Thanks.
    in Placeholder Comment by Pablo June 2018
  • Hi,Did you registered your Theme on website?Are you sure there isn't any typo or blank space near license code? Thanks.
    in Error - Registration limit exceeded Comment by Pablo June 2018
  • Hi,Your image doesn't work, please send it again with your link to website.What is your setting of Minimalist? It should be turned OFF.BeTheme > Theme Options > Header & Subheader > Headerhttp://prntscr.com/jw6m9jThanks.
    in Slider behind fixed menu Comment by Pablo June 2018
  • Hi,It's not possible with BeTheme Options.Only way to achieve it is customizing HTML/CSS code in our Theme.We do not support it, remember to use Child Theme when you want to modify BeTheme.Thanks.
    in Completely remove elements Comment by Pablo June 2018
  • That can be caused by column you inserted.It's 1/4 when there is one column.http://prntscr.com/jw6h5u Try change it to 1/1 or customize your layout to 1/4Thanks.
    in Fonts / Layout Broken Comment by Pablo June 2018
  • Hi, We cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 I think that it will work only with a spec…
    in Virtual Art Gallery Comment by Pablo June 2018
  • Hi,Please go to BeTheme > Theme Options > Colors > MenuThere you'll find an Side Slide color option, change the background color.http://prntscr.com/jw6b8q Thanks
    in Mobile menü Comment by Pablo June 2018
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