Pablo
Pablo
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- Pablo
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Hello,Did you enable the "Post Meta - Categories & Tags" option in the Theme Options > Blog, Portfolio & Shop > Bloghttps://prnt.sc/up3w0kRemember that it won't work on all of the blog styles. Also, be sure that you set your …
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Hello,Please send us a link to your PHPINFO file, see here how to do it:https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ thanks
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Hello,But this issue comes from the Wordpress, not the theme.In this case, you should:1) Check the PHP Version of your website, it should be 7 or higher.2) Reinstall WP from scratchhttps://www.hostinger.com/tutorials/how-to-reinstall-wordpress Also,…
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Hello,You won't be able to make the menu exactly the same as on the desktop, it won't fit on the screen resolutions like 315px :(That's why you supposed to use the hamburger menu or the side slide menu. The only way to prevent that, is disabling res…
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Hello,Please check, if your footer is not set to be transparent in the Theme Options > Global > Generalhttps://prnt.sc/up3o6x(It should be as on the screenshot) Thanks
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Hello,Are you using some kind of minify/cache/optimize plugin? If so, please disable it.For now, what you need to check, is if your page will work correctly, when all of your plugins are disabled.Also, do not forget about clearing the cache. Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello,Please be sure, that you made all of the steps mentioned in this video tutorial:https://www.youtube.com/watch?v=BTM2LjgdDQI thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello,Please send us a link to your PHPINFO page, see how to do it here:https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ thanks
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Hello,You did not copy the error message, or it's the message about the server limits?Please send us a link to your PHPINFO page, see how to do it here:https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ thanks
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Hello,1) The Muffin Builder content is rendered from Left to Right and it cannot be changed on mobile :(What we can suggest is to build the section for mobile only, using Responsive Visibility in the section's settings.https://prnt.sc/up412p 2) You …
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Hello @polymensa,I do not understand at all, can you explain me it wider?Of course, you can change your "Permalink" to other in portfolio:https://prnt.sc/up3ymt thanks
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Hello @digitalposthd,Can you send us a link to the screenshot with that error message?Thanks
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Hello,I do not see that problem, did you solve it?If not, please tell me on which browser do you see it?thanks
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Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the one…
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Hello,Can you send us a link to the screenshot with that error message?Thanks
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Hello,Sadly, it's not possible to set another fields in the Action Button, you would have to edit the theme files.Of course, you can add link to action bar, but it will remove your slogan, phone, mail and social icons. The Action Button inherits the…
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Hello,Sadly, the parallax effect works that way, you would have to use other script for this kind behavior.But, you can change the "Parallax" to "Fixed" and the effect will be nearly the same. Thanks
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Hello,It's because of your Custom CSS code in Theme Options > Custom CSS & JS > CSSOne of them is making that problem - you have to find (by removing one by one) which one is making that issue. Thanks
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Please go to the Theme Options > Global > General and change the "Image Frame" style to hide.https://prnt.sc/unqouo thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hi, What you are referring to is the action button. Please go to theme options>header&subheader>extras and change the action button. See here: http://prntscr.com/fb1egt We sometimes also add the 'BUY NOW' button as the last menu item, be s…
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You won't be able in easy way, you will have to wrap it in some <div> and create a CSS rules for it.Our column item do that stuff. Thans
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You have to select one of them, please remove the blog item, and use the blog from "Settings > Reading", this is the proper way.Then if you will select sidebar on main blog page, category page will inherit the option. thanks
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Hello,You are using outdated version of the BeTheme, also it looks like your wordpress is outdated too, you should update them.https://support.muffingroup.com/faq/how-to-update-betheme/I noticed, that you use the Child Theme of BeTheme, and it could…
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Hello @duvin01,Sorry, but I do not understand because we do not have any placecards, you mean the "Contact Box"?https://prnt.sc/unp2rp It's just an iframe render which is coming straight from their api, so we cannot change anything in the …
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These login credentials you sent are not working :(Please send them once more, but this time, test them before you send them. Thanks
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You did not folllow the documentation, the structure of your Muffin Builder content was not as mentioned in the documentation.https://support.muffingroup.com/how-to/how-to-use-equal-height-of-wraps/ I recreated it, to be proper on this page:https://…
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We strongly suggest not to do it, it's all managed by the javascript and some of the features could not work as they should.Of course, we won't stop you, but it's strongly dangerous to do that. Thanks