Pablo
Pablo
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- Pablo
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If you need somebody for modyfing the theme code, please head to the WP Kraken team. About the second question, can you tell me if your theme is up to date? Also, is your WP up to date?Please, check if the issue still exists, when all of your plugin…
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Hello,Are you sure that your WPBakery is up to date?Is your WP up to date? Also, please disable all of the plugins, leave the WPBakery turned on only and check, if the issue still exists.If you would attach a link for your website, it would be great…
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After further investigation, it looks like the problem is related to your server configuration.Please, contact your hosting provider, describe the problem and ask him about logs, it surely should enlight the problem. As I investigated, all of the fu…
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It can be achieved with the CSS code, please use this one:.sub-menu{display: block !important;} .sub-menu a {color:inherit !important;} .menu-toggle{display: none !important;} thanks
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Hello,I do not quite understand, do you want to display these arrows or hide them?As I see, it's already disabled on mobile, only the tablet and desktop version display them. thanks
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Hello,BeFirm 2 does not use the elementor plugin, it does not have an elementor icon on the edge of the splash screen. https://prnt.sc/ul1f0jhttps://prnt.sc/ul1ge5 Please take a look at this topic, it will explain you, how to recognize pre-built we…
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Can you disable all of the plugins, clear the cache of your browser and check, if the issue still exists?Also, if this won't solve your problem, please turn off all minify/cache/optimize plugins because right now your CSS code is not available to re…
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Hello,Do you have any other plugin enabled than required ones?If so, please disable them and try once more. Also, is your BeTheme and WP up to date?Remember, your PHP Version should be 7 or higher too. thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discu…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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You can download the images only, please head to the page where you downloaded it and select the "media" only.https://prnt.sc/ukyfmw It could duplicate some of your pages, but you will remove them easily ;)thanks
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Hello,Please edit that page, and scroll down to the "Custom CSS" field, then paste that CSS code there, it will remove all of the pointer events from the subheader.https://prnt.sc/ukzcxg .breadcrumbs a{ pointer-events: none !important; }…
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Hello,As I see, the <p> tag has the proper font size right now, did you solve it?Also, what was the solution? ;) Thanks
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Well, we use the duplicator plugin for migrating websites, but 2GB website surely will not be able to migrate using the free version of that plugin.We did not test any other plugin for this kinda stuff, so we are not sure, which other plugin can be …
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Hello @davidbawiec,Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance…
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This is due to Envato new security changes which we have to follow. From now on you cannot use HTML markup in most of Theme options. Fields that previously accepted HTML now only accept plain text. Only basic HTML tags like strong and u are working.…
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discu…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Well, if migrate-cb won't give you any results, then you have to migrate your website once more using duplicator plugin, or change the links from the muffin builder by editing items one by one. We do not have any other plugin which could change that…
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Hi, Sorry, but we did not test this script/plugin with the theme. Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-…
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Hello Eranga,Please go to the Theme Options > Header & Subheader > Extras, and scroll down, you will find the "Sliding Top" feature to hide there.https://prnt.sc/ukx75f thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello,Please share us your phpinfo.php file.If you do not know how to do it, please check this topic in our documentation:https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ thanks
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We are not sure when it will be released.But surely, you should follow our changelog to be know, which features are added or changed:https://support.muffingroup.com/changelog/ thanks
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Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the one…
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Hello,Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.thanks
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It does not work that way.In this case, you should provide padding value for the element with background color (red), to be set on top and bottom, it won't affect your desktop view because it's set to Equal Height, but on mobile it will be higher. T…
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Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code :( Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page…
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Hello,Do you ask me for the files reponsible of search page?They are the same as in the basic wordpress, we did not change them in any way :) thanks