Phil
Phil
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- Phil
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Hi, Please, update the Betheme to the newest version, and try to import this demo once again. If this will not help, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user…
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It is hard for me to determine the root cause because on all devices I have checked your website, and it is working correctly. You can send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themefore…
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I could not notice the problems with this resolution. Can you tell me this device model, please? It would be great if you attach screenshots showing the incorrect display. Thanks
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The root cause is the Header template. When you have a custom template created, then the breadcrumbs do not generate the whole path. If you need the breadcrumbs to show the whole path, you need to deactivate the header template and use the ones from…
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Hi, To change the size of the images used in the portfolio/blog, please navigate to theme options -> blog, portfolio & shop -> featured image. Notice! Remember to use thumbnail regeneration after you make your changes. Otherwise, the image…
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This widget is for attributes, not for categories. Do you have Attributes created? Please, see the following video tutorials: https://support.muffingroup.com/video-tutorials/how-to-use-woocommerce-attribute-swatches/ https://support.muffingroup.com/…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Sorry to hear that; however, we could not answer you during the weekend. If you change your mind, we will gladly assist you. Best regards
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Hi, Please, edit this page with BeBuilder, open the mobile display, and you will be able to customize the mobile view of this page. https://forum.muffingroup.com/betheme/uploads/372/U0W3D6VFUG22.png Thanks
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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I forgot to check the Portfolio tab. Your eight oldest portfolio pages do not have any images, which is why it was not working. When I changed them to Draft, it was working correctly. https://forum.muffingroup.com/betheme/uploads/528/W5ASZPJFDF1I.pn…
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Sorry, but the FTP login credentials you sent are not working. Can you resend the correct ones, please? Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please, keep the minifying plugins off because I need to …
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Please, send it privately through the contact form. Thanks
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Sorry, but you did not attach a link to your website anywhere. Can you send it here, please? Thanks
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The super cache on your Cloudflare is overwriting our query_parms which we use in our builder, causing this issue. Please, disable it, and the problem should be gone. https://codetahiche.com/en/super-page-cache-for-cloudflare-plugin-en/ Thanks
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Hi, If you are using the SEO plugin, it can be set in this plugin settings. If you do not have an SEO plugin, please, go to Betheme -> Theme options -> SEO, and set the Meta description. https://forum.muffingroup.com/betheme/uploads/571/1RA8O8…
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Hi, Can you tell me the resolutions or your tablet model, please? I want to check that "on live", so I can suggest the best solution for you. Thanks
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Hi, Sorry, but you wrote beyond my working time, and I was not able to answer you. The demo you choose is using the Header Builder, and the logo can be changed in the Header template. Please, check the following video tutorial: https://support.muffi…
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Hello, Please, turn off all of the plugins (except basic WooCommerce), refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Please also check if the same thing happens when you …
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hi @siaut_co, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a li…
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Hi, It should not affect plugin installation, but you have a low max input vars value set on your server. https://forum.muffingroup.com/betheme/uploads/085/O9KO41DD6VVD.png Please, contact your hosting provider to increase it to at least 5000 to pre…
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Hi, The social icons in the default footer come from the Betheme -> Theme options -> Social. But when you are using the Footer builder, you will have to place them there manually, for what I suggest using the Icon Box element. Best regards
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hi, Please, edit this Mega Menu template, open the menu options, and there you will find an option to set the hover color. https://forum.muffingroup.com/betheme/uploads/970/G0G615GP2OZ2.png Thanks
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hi, The categories should be displayed in the breadcrumbs. Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Als…
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks